28
Troubleshooting
The BL-NET bootloader is not recognised by the Memory Manager "Test IP"
function.
1.
For communication via ethernet, the bootloader must be connected to the CAN bus or
supplied with power via a 12V power adaptor (special accessory CAN-NT).
2.
Make sure that the bootloader is connected via ethernet to the PC or LAN network. An
existing ethernet connection is indicated by a green LED in the oval window on the
lower side of the bootloader. A crossed network cable must be used for direct connec-
tion with a PC.
3.
With a direct ethernet connection between BL-NET and a PC, the PC must be as-
signed a fixed IP address.
4.
Check the ethernet configuration of the BL-NET (see chapter "
Connecting the BL-NET
to a LAN network
") and note the IP address and TA port of the bootloader.
5.
Make sure that the IP address and TA port of the bootloader are set in the
Memory
Manager
setup.
6.
Run "Test IP" again. Note the displayed port status.
6.1.
C.N.A.
If the interface is already being used by another application, this must be ended in
order to communicate with the bootloader. Multiple applications cannot access the
interface at the same time.
The bootloader is not recognised by the Memory Manager "Test Com" function.
1.
Make sure that the bootloader is connected via USB to the PC.
2.
In the Windows
"Geräte-Manager" (device manager)
, check that the USB driver was
correctly installed (
"Geräte-Manager" (device manager)
"Anschlüsse" (ports) (COM
und LPT)
). In this case the virtual COM port appears in the list as "
USB Serial Port
".
2.1.
If the driver is not correctly installed, then perform the installation again (see chap-
ter "USB driver \ Installation").
2.2.
If the driver has been assigned a COM port that is not supported by
Winsol
or
Memory Manager
(e.g. "
USB Serial Port (COM
12
)
"), change this setting (see chap-
ter "USB driver \ Configuring the virtual COM port").
3.
Run "Test Com" again. Note the displayed status of the COM port assigned to the USB
driver.
3.1.
C.N.A.
If the interface is already being used by another application, this must be ended in
order to communicate with the bootloader. Multiple applications cannot access the
interface at the same time.
4.
If no controller is connected to the BL-NET then a 9V battery must be used to provide
power for the device.
