TD Luxe 6200m Quick Start Manual Download Page 1

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For the TD Luxe 6200m:

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Wired Standalone

•

Wired Semi-Integrated

TD Luxe 6200m

Quick Start Guide

Summary of Contents for Luxe 6200m

Page 1: ...For the TD Luxe 6200m Wired Standalone Wired Semi Integrated TD Luxe 6200m Quick Start Guide...

Page 2: ...en permission of an authorized representative of The Toronto Dominion Bank NOTICE The Toronto Dominion Bank reserves the right to make changes to specifications at any time and without notice The Toro...

Page 3: ...ud prevention 5 Manually entered credit card transactions 5 Force post transactions are disabled by default 5 Call for authorization 5 Storing cardholder receipts 6 Financial Transactions 6 Accepted c...

Page 4: ...ctionality 15 Troubleshooting 15 Error codes 15 What do I do if the terminal displays a security alert 16 What problems can I easily resolve 16 Why isn t my terminal powering on 16 Reference 16 Storin...

Page 5: ...acceptance decals Visa MasterCard Discover American Express Interac Direct Payment etc Information to help you protect your business and customers from fraud The TD Luxe 6200m Terminal The terminal al...

Page 6: ...Desktop screen See below for more information The icon accesses the Help screen This menu contains features used by the TD technician or information that could be requested by the TD Merchant Solution...

Page 7: ...any unauthorized use of the terminal or any user IDs or passwords There are two user security settings No security Default This setting does not use user IDs and passwords Merchants that choose to use...

Page 8: ...ost disabled Manual entry credit card Manual entry gift card Yes Yes Yes Cashback prompt Purchase with tip Split bill Transaction recall Void Yes Receipt settings Cash transaction receipts Print opera...

Page 9: ...ciated with it Manually entered credit card transactions include mail order and telephone order transactions Force post transactions are disabled by default The force post function allows prior author...

Page 10: ...you retain cash register tapes for direct payment transactions If TD needs a receipt copy please send it within eight 8 days and retain a copy for your records The required storage and response times...

Page 11: ...Go to step 4 OR a Split payment Enter the payment amount b Correct or confirm the amount back arrow or OK c Select the payment method If you accept gift cards then the option will appear here as well...

Page 12: ...Manual entry credit only a Enter the account number b Enter the expiry date c Enter the CVD number This number is generally located on the back of the credit card Go to step 8 10 The screen shows tha...

Page 13: ...ou can REPRINT the receipt or FINISH the transaction Void This option recalls a transaction so that you can void it The following instructions can access any transactions that were performed in the cu...

Page 14: ...to step 5 5 Press Continue 6 You can REPRINT the receipt or FINISH to complete the refund and the receipts print Transaction recall The following instructions access any transactions that were perfor...

Page 15: ...e network whether due to communication problem or that the force post is requested via the terminal 1 From the Desktop screen Debit Credit icon Force Post Purchase 2 Enter the dollar amount 3 Enter th...

Page 16: ...SH the transaction Receipts Each transaction has a different receipt and most of the information is purely for record keeping There are some points of important information you need to be aware of to...

Page 17: ...roved as it could be DECLINED Receipt print options You can select which receipts print and when by calling the TD Merchant Solutions Help Desk The options available to you are Customer receipts Print...

Page 18: ...efore your balancing window ends you ll receive same or next business day deposit for credit and debit card totals Otherwise they will be forwarded to the next business day You must close your busines...

Page 19: ...d available features please review our online Configuration and Troubleshooting Guide at www tdmerchantsolutions com posresources Troubleshooting If you re unable to resolve the problem after performi...

Page 20: ...ad the problem is with the first card 3 Use a cleaning card to clean the problem card reader Printer does not print 1 Is there is paper in the device If there is ensure that the paper is loaded correc...

Page 21: ...ip and magnetic card readers Changing the paper 1 Gently pull up on the paper chamber panel along the top of terminal and remove the old paper roll 2 Unwrap a new paper roll and place it in the paper...

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Page 23: ...ationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This guide covers the most commonly used information in order to get you started Your terminal has more features and functionality t...

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