TCS AVU940x0, Product Information

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11/2012 29
TCS TürControlSysteme AG, www.tcsag.de Subject to technical changes.
TCS Hot
line • Mail: hotline@tcsag.de
PI_AVU940x0-uk
no connection possib-
le

Click show call protocol in the menu service .
A window with the stored calls and possible faults appears.
the entry bypass SIP
server is shown in the
protocol

The SIP server settings of the telephone are not correct.
Check the server settings.

Enter the IP address instead of the host name of the SIP serv-
er.
the entry unsupported
media type is shown
in the protocol

Select the codec G711µ as priority 1, G711a as priority 2, and
so on in the menu audio settings .

Check the settings of the telephone.
Here the codecs G711µ or G711a must be activated.
Acoustic
poor quality

Select the codec G711µ as priority 1, G711a as priority 2, and
so on in the menu audio settings .

Check the settings of the SIP enabled end device. The codecs
G711µ or G711a must also be active in the end devices.
still poor quality

Try another combination of the codec priority.
Cleaning
!
Avoid water from entering the device!
Do not use any abrasive detergents!
Clean the device with a dry or slightly moist cloth.
Remove stronger stains with a mild plastic cleaner.
Conformity
Declarations of conformity are available under www.tcsag.de , Downloads, trade
information.