TCS AVU940x0 Product Information Download Page 24 | Manualshive

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24

11/2012

TCS TürControlSysteme AG,

www.tcsag.de

Subject to technical changes

TCS Hotline • Mail: [email protected]

PI_AVU940x0-uk

Service

Download protocol

This is necessary to provide technical support if problems occur.
Carry out the following steps:

1.

Press the button

extended protocol.

2.

Carry out the application, which caused problems. This is stored in the Log-File.

3.

Press

download protocol

, store the File and send it to the technical support after a tele-

phone consultation.

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Summary of Contents for AVU940x0

Page 1: ...TCS T rControlSysteme AG www tcsag de Subject to technical changes TCS Hotline Mail hotline tcsag de PI_AVU940x0 uk Product information VoiP video front door station series for flush mount AVU940x0...

Page 2: ...m requirements for the operation via internet 8 Wiring diagram examples to connect the relais 9 Set basic function or standard function on mode switch 9 Fix the front door station in the flush mount b...

Page 3: ...t be observed When working in systems with 230 V mains voltage the safety requirements according to DIN VDE 0100 must be observed When installing TCS BUS systems the general safety regulations for tel...

Page 4: ...is triggered during a voice communication during call from a SIP telephone PC blinks when starting ASU94040 without name field glass condensed water drain attachement hole 2 under diffusion foil volum...

Page 5: ...tivity echo noise suppression can be adjusted manually long lasting and energy saving name field illumination shatter proof name plate glass acknowledgement tone when pressing the bell button camera f...

Page 6: ...sed win clipTM key into the small ope ning in the loudspeaker cover Press the key into the opening up to the stop and keep it in this position 2 Push the name plate glass slightly upwards until it jum...

Page 7: ...opener and relays according to the labeling on the type plate and illustration below Observe that the door opener must be connected depending on the type of power sup ply see table below Connect the...

Page 8: ...network System requirements for operating via internet For the connection via internet telephony you need the widest internet access possible For using the TCS Softphone please also observe the manual...

Page 9: ...ot newly set values will be overwritten with standard values when restarting the system again factory setting 1 not assigned 4 ON normal OFF standard address 192 168 1 250 load net settings 3 ON norma...

Page 10: ...ge interruption Switching off the power supply during a storage process or software update can cause a loss of data or a device defect Set the volume Use the enclosed small screwdriver for setting the...

Page 11: ...with a network connection and located in the same sub net as the front door station If your network and the front door stations are working in the 192 168 1 address area C net you can directly access...

Page 12: ...d sharing center connections LAN connection characteristics Option 2 Click with the right mouse key on the network icon in the taskbar open network and sharing center connections LAN connections chara...

Page 13: ...to The IP address Address of the front door station which is also used to establish a connection to the front door station Please ask the responsible administrator for the addresses for sub net mask...

Page 14: ...ck to the start page You might also change the address area of your PC again If the set IP address or the administrator password is not known the device can be reset to factory settings Switch off the...

Page 15: ...nd the communication time 10 seconds before the communication is terminated automatically the front door station sends a signal tone internal hang up If this code 2 digits is entered the communication...

Page 16: ...ta After the entered data was stored a registration attempt is triggered if the name field is not empty The result is displayed If the registration failed the reason is displayed in the registration l...

Page 17: ...on preferred voice codec PCMU G 711 Law is standard for digital communication in Europe Very good voice quality but also a very high data volume of around 80 to 100 kbit s PCMA G 711 A law is standard...

Page 18: ...ical changes TCS Hotline Mail hotline tcsag de PI_AVU940x0 uk Video setting If there is only a low network bandwidth available set the value for pictures per second to a lower value or select a smalle...

Page 19: ...he call number and stays closed for the determined period of time after the communication is over 4 bell relay closes after the call button was pressed and opens after the determined period of time fo...

Page 20: ...umeric keypad of the SIP enabled end device If 7 is entered in the field it is only necessary to press 7 on the telephone only fills the digit because the code must have 2 digits relay switch time Is...

Page 21: ...is pressed at the telephone time between key stroke time between hang up and recall This values must not be changed This function is not used time before recall Break between the dialing attempt In ca...

Page 22: ...lly used are those of the group 1 day When using P2P the number is written in the following format 192 168 1 250 although does stand for When using a SIP Proxy server the numbers are entered as numeri...

Page 23: ...ge When calling the start page the video image of the front door station is shown immediately activate or deactivate password for video on start page The password is requested when the video menu is c...

Page 24: ...nload protocol This is necessary to provide technical support if problems occur Carry out the following steps 1 Press the button extended protocol 2 Carry out the application which caused problems Thi...

Page 25: ...the NTP server Important for the automatic day night switch Don t forget to save the settings firmware upgrade Under the point firmware upgrade an new firmware version can be imported Please consult...

Page 26: ...TCS Hotline Mail hotline tcsag de PI_AVU940x0 uk Video Select video The image from the currently used front door station appears stop play The running image transmission is stopped the image sended l...

Page 27: ...ove To make it easier use the in sertion aid plastic platelet included in the delivery to open the pockets The inserted name plates project 2 mm over the pocket thus can be easily pulled out for chang...

Page 28: ...ollowing steps 1 Press extended protocol in the menu service 2 Carry out the action which caused the problem It will be protocoled step by step 3 Press download protocol save the file and send it to t...

Page 29: ...11 as priority 1 G711a as priority 2 and so on in the menu audio settings Check the settings of the telephone Here the codecs G711 or G711a must be activated Acoustic poor quality Select the codec G71...

Page 30: ...e device via a collecting point for electronic scrap Dispose the parts of the packaging in collecting tanks for cardboard and paper resp plastics Warranty We offer a simplified processing in case of w...

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