Section 8
8-1
PH61 Peristaltic Pump
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem
Probable Cause
Corrective Action
1. All four LEDs are
flashing.
a. The machine is locked.
a. See soft lock and hard lock information.
2. Soft lock message
appears on LCD.
a. More than 24 hours since the last
Heat cycle.
a. The machine must go through a Heat cycle every
24 hours. The freezer must now be disassembled
and brush-cleaned or placed in a Heat cycle.
b. The power switch is in the OFF
position.
b. The power switch must be in the ON position. The
freezer must now be disassembled and
brush-cleaned or placed in a Heat cycle.
c. The machine is not in the Auto
mode.
c. The machine must be in the Auto mode. The freezer
must now be disassembled and brush-cleaned or
placed in a Heat cycle.
d. MIX OUT condition.
d. The level of mix in the machine must now be
disassembled and brush-cleaned or placed in a
Heat cycle.
e. The agitator is not installed.
e. The agitator must be cleaned and installed before
starting the Heat cycle. The freezer must now be
disassembled and brush-cleaned.
f. The agitator is not rotating.
f. The agitator must be cleaned before starting the
Heat cycle. Disassemble the freezer and
brush-clean.
g. A machine fault has occurred.
g. See Screen H in the Operator's Menu to determine
the cause.
3. Hard lock message
appears on the LCD.
a. A barrel or hopper thermistor is
faulty.
a. Call a Taylor service technician.
b. More than 14 days since the last
brush-cleaning.
b. The machine must be disassembled and
brush-cleaned every 14 days.
4. No product is being
dispensed.
a. Low on mix. The MIX OUT light is
ON.
a. Add mix to the mix hopper.
b. The power switch is in the OFF
position.
b. Place the power switch to ON and press the AUTO
key.
c. Freeze-up in mix inlet hole.
c. Call Taylor service technician.
d. Beater motor is out on reset.
d. Clear the tone. Allow the beater motor to cool. Place
the power switch to OFF. Press the RESET button
firmly, place the power switch to ON, and press the
WASH key. Open the side access panel and
observe that the driveshaft is turning clockwise as
viewed from the front of the machine. Press the
AUTO key to return to the Auto mode. If the beater
motor should go OFF on reset again, call a Taylor
service technician.
e. Air/mix pump is incorrectly
assembled or improperly
lubricated.
e. Follow assembly procedures carefully.
f. The mix pump ball crank is broken.
f. Call a Taylor service technician.
g. The pump motor is not activated.
g. Push the reset button. The draw valve must be fully
opened to activate the pump motor.
Summary of Contents for PH61
Page 8: ...1 4 TO THE INSTALLER PH61 Peristaltic Pump To the Installer 1 Notes ...
Page 14: ...3 4 SAFETY PH61 Peristaltic Pump8 Safety 3 Notes ...
Page 32: ...5 10 USER INTERFACE PH61 Peristaltic Pump User Interface 5 Notes ...
Page 56: ...6 24 OPERATING PROCEDURES PH61 Peristaltic Pump Operating Procedures 6 Notes ...
Page 64: ...9 2 PARTS REPLACEMENT SCHEDULE PH61 Peristaltic Pump Parts Replacement Schedule 9 Notes ...
Page 72: ...11 4 LIMITED WARRANTY ON PARTS PH61 Peristaltic Pump Limited Warranty on Parts 11 Notes ...