Taylor C612, Operator'S Manual

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8-2
TROUBLESHOOTING GUIDE
Model C612
Troubleshooting Guide
8
10.Excessive mix leakage
into the long drip pan.
a. The seal on driveshaft is
improperly lubricated or worn.
a. Lubricate properly or replace the seal.
6-3, 6-4
b. The seal is installed inside out on
the driveshaft.
b. Install correctly.
6-3, 6-4
c. Inadequate lubrication of the
driveshaft.
c. Lubricate properly.
6-3, 6-4
d. The driveshaft and beater
assembly work forward.
d. Contact a Taylor service technician.
- - -
e. Worn rear shell bearing. e. Contact a Taylor service technician. - - -
f. Gearbox out of alignment. f. Contact a Taylor service technician. - - -
11.The driveshaft is stuck
in the drive coupling.
a. Mix and lubricant collected in drive
coupling.
a. Brush-clean the rear shell bearing
area regularly.
6-14
through
6-16
b. Rounded corners of driveshaft,
drive coupling, or both.
b. Contact a Taylor service technician.
- - -
c. Gearbox is out of alignment. c. Contact a Taylor service technician. - - -
12.The freezing cylinder
walls are scored.
a. Missing or worn front bearing and
beater shoes.
a. Install or replace the front bearing and
beater shoes.
6-3, 6-5,
6-6
b. Scraper blades are damaged. b. Replace scraper blades. 6-2, 6-4
c. Machine was placed in Auto before
all sanitizing solution was removed
from freezing cylinder.
c. Place machine in Auto only after
priming is complete and all sanitizing
solution is removed. 6-10, 6-13
d. Broken freezer door baffle rod. d. Replace freezer door. 6-6
e. Broken beater pins. e. Replace beater assembly. 6-2, 6-4
f. Beater assembly is bent. f. Replace beater assembly. 6-2, 6-4
g. Gearbox is out of alignment. g. Contact a Taylor service technician. - - -
13.The product makes a
popping sound when
drawn.
a. Soft Serve: Draw rate is set too
fast.
a. Soft Serve: Adjust draw rate of 5 oz.
to 7-1/2 oz. (148 ml to 222 ml) of
product by weight in 10 seconds. 5-3
b. Pump assembled incorrectly. b. Assemble and lubricate according to
instructions in this manual.
6-7
c. Freezing cylinder not primed
correctly.
c. Drain the freezing cylinder and
reprime the machine.
6-13
14.No control panel
functions with power
switch ON.
a. Machine is unplugged. a. Plug into wall receptacle. - - -
b. Circuit breaker OFF or blown fuse. b. Turn the breaker ON or replace the
fuse.
- - -
15.Hard lock message
appears on display.
a. If enabled, the machine has
detected that the product over
allowable temperature.
a. The machine must be brush-cleaned.
6-13
through
6-16
b. A barrel or hopper thermistor is
faulty.
b. Contact a Taylor service technician.
- - -
16.The mix pump will not
operate in the Pump
mode.
a. Pump motor is not running. a. Push the pump reset button.
5-3
17.The mix pump runs
constantly in the Auto
mode.
a. Draw valve is not fully closed. a. Raise the draw handle so the draw
valve is closed all the way.
- - -
Problem Probable Cause Remedy
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