CNG dispensers TATSUNO EUROPE ‐ Quick User Guide
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4.2.
TROUBLESHOOTING AND SOLVING DISPENSER DEFECTS
When you encounter a problem, first read the
"What to do if ..." table
(see Table 16) where the most frequently
asked questions of the dispenser users about the problems encountered at the fuel station are described.
In the event of a dispenser defect, the electronic counter that controls the dispenser displays a fault message in
the form of a numeric code.
Table 16 ‐ What to do if ...
The dispenser does not respond to the removal of the delivery nozzle and there is no fault message on the display
This means that the dispenser is without the power supply, or the delivery nozzle on the dispenser is poorly
hinged, or that the dispenser is blocked by the control system.
Check proper hanging of all delivery nozzles
Check whether pumping made on the dispenser is paid at the cash desk
If the dispenser is in manual mode, try unlock the dispenser with the IR remote controller (press the "0")
Turn the power supply of dispenser counter off and on.
Check the power supply of dispenser, i.e. when the power is turned on the display must pass the test
Check the position of the circuit‐breaker for the single‐phase power supply 230V of the dispenser in the
main switchboard of the fuel station
If the dispenser is connected to the control computer, the dispenser blocking may be coupled to a control
system that does not release the dispenser for pumping or blocks the dispenser. Turn the power
dispenser off and on and change the dispenser mode from automatic to manual – see chapters 2.1.14 or
Chyba! Nenalezen zdroj odkazů.
. If the stand is in a manual mode, there is a fault on the control
computer side.
An error message "
E18
” will appear on the display of the dispenser
This is a dispenser fault message that indicates that communication between the dispenser and the control unit
(computer, station controller, control console, etc.) has been lost.
check the correct operation of the control unit (turning on the counter, turning on the data converter)
check the data cable connection
After picking up the delivery nozzle an error message
"E30"
appears on the display of the dispenser .
This is a fuel dispenser failure report that states that the fuel unit price is zero.
If the rack is operating in a manual mode without the remote control, then the unit price is incorrectly
set. Set the fuel unit price, see chapter 2.1.6 and
Chyba! Nenalezen zdroj odkazů.
.
If the dispenser is controlled remotely, then check the fuel unit price settings in the station controller
(computer, controller). Before each delivery, the fuel price is automatically sent to the dispenser.
4.3.
SERVICE OF DISPENSERS
service work is carried out in accordance with the operating rules at the fuel station
before starting the service, the dispenser must be shut down, marked visibly with the "OUT OF
SERVICE" sign and the driveway must be marked with the "NO ENTRY” sign
the dispenser must be disconnected from the power supply (switch off by the main switch on
the switchboard)
the valves on the supply line must be fully closed
during service work, vehicles must be prevented from passing within 5 meters around
a fire extinguisher must be available to workers
