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Chapter 10

     Troubleshooting

Changes or modifications to the equipment not expressly approved by the manufacturer could void the product 

warranty and the user’s authority to operate the equipment.

Your wireless device is a radio transmitter and receiver.  It is designed and manufactured not to exceed the 

emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) 

of the U.S. Government.  These limits are part of comprehensive guidelines and establish permitted levels of RF 

energy for the general population.  The guidelines are based on standards that were developed by independent 

scientific organizations through periodic and thorough evaluation of scientific studies.  The standards include 

a substantial safety margin designed to assure the safety of all persons, regardless of age and health.  Before 

a device model is available for sale to the public, it must be tested and certified to the FCC that it does not 

exceed the limit established by the government‐adopted requirement for safe exposure.  This equipment has 

been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC 

Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential 

installation.  This equipment generates, uses and can radiate radio frequency energy and, if not installed and 

used in accordance with the instructions, may cause harmful interference to radio communications.  However, 

there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause 

harmful interference to radio or television reception, which can be determined by turning the equipment off 

and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•  Consult TASER International Customer Service for help.

FCC/IC NOTICE: This device meets the body worn human exposure limits found in OET Bulletin 65, 2001, and 

ANSI/IEEE C95.1, 1992.  Proper operation of this equipment according to the instructions found in this guide 

will result in exposure substantially below the FCC’s recommended limits.  To comply with the FCC and ANSI 

C95.1 RF exposure limits, this device has been tested for compliance with FCC RF Exposure limits in the typical 

configuration.  The radiated output power of this wireless device is far below the FCC radio frequency exposure 

limits.

RSS 210 Warning Statement: The installer of this equipment must ensure that the antenna is located or pointed 

such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety 

Code 6, obtainable from Heath Canada’s Web site www.hc‐sc.gc.ca/rpb.

THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Summary of Contents for AXON body

Page 1: ...e most current product warnings and instructions go to www TASER com IMPORTANT SAFETY INSTRUCTIONS Read all warnings and instructions Save these instructions MMU0046 Rev A TASER AXON body Camera User...

Page 2: ...DENCE Sync to Offline Mode 12 Chapter 5 Recording with the AXON body Camera 12 Operating Modes 12 BUFFERING Mode 13 EVENT Mode 13 Battery Status 13 Adjusting the Volume 14 Turning off the Camera LEDs...

Page 3: ...Contents 3 20 Charging the Battery 21 Chapter 10 Troubleshooting 21 Reset Functioning 21 Customer Service 21 Warranty Policy 21 Warnings 21 Radio Waves 23 Chapter 11 CE Declaration of Conformity...

Page 4: ...sfer manager ETM or by using EVIDENCE Sync software installed on a Windows computer The AXON body camera has two operating modes designed to accommodate the needs of law enforcement corrections securi...

Page 5: ...1 Operation LED Shows the AXON body camera s current operating mode Operating Mode Operation LED Recording Blinking Red Buffering Blinking Green Booting Up Solid Red NOTE For battery status see the b...

Page 6: ...Pairing Volume Button When pressed adjusts the volume of audio prompts It also is used to pair the AXON body camera with a smart mobile device e g phone or tablet 11 UploadStatusLED Indicatesstatuswhe...

Page 7: ...mera you can use the AXON Mobile application s live streaming feature to determine whether your camera is capturing the view you intended See the AXON Mobile Application for Android Devices User Manua...

Page 8: ...istration Before using your AXON hardware you must register and have a user account with EVIDENCE com After your agency administrator signs you up you should receive an email invitation from EVIDENCE...

Page 9: ...d password 3 Connect the camera to your computer using the 2 5 mm to USB cable 4 Type your name and click OK to assign the camera to yourself NOTE After this step is complete your camera can now uploa...

Page 10: ...cable also can be used to recharge the battery See the Charging the Battery instructions in Chapter 9 Care and Maintenance for more information Setting Cameras to Offline Mode at the Agency Level This...

Page 11: ...Mode Click Offline 5 Click Save A pop up message displays telling you that the device is now set to the offline mode 6 Repeat steps 2 5 for each camera you want to set to offline mode Be sure to down...

Page 12: ...peration LED on the controller will blink green The camera will be capturing video but no audio and will not record to permanent memory while in BUFFERING mode Buffered video duration is up to 30 seco...

Page 13: ...ides you with indications that it is recording in EVENT mode At the start of an event and every 2 minutes during an event the system will beep twice The Operation LED on top of the controller will bli...

Page 14: ...turn off the lights on your camera 1 Press and hold the Battery button for 10 seconds The Operation LED flashes red yellow and then green before shutting down the lights Pressing the Battery button wi...

Page 15: ...e uploading process System Status Camera Bottom LED Indication Uploading Data Blinking Yellow DO NOT Remove the Camera from the ETM Device Ready All Videos Uploaded Successfully Solid Green In Queue A...

Page 16: ...er box start typing your last name then use the drop down to select your account 5 Click Reassign 6 Disconnect the camera from the computer The camera is ready for use Using EVIDENCE Sync to Upload th...

Page 17: ...era without an ETM If you are not using an ETM you have two options for recharging the AXON body camera by connecting it to your computer or a wall power charging cable For more information about batt...

Page 18: ...ideos tab 4 On the video row click Preview and play back in order to identify the desired video s NOTE Preview is intended to identify videos and the video may appear choppy and does not represent the...

Page 19: ...tification Powering On or Off One Beep Recording an Event Two Beeps Every Two Minutes The Device is Ending an Event and Returning to BUFFERING Mode One Long Beep The Battery is at 20 Percent Capacity...

Page 20: ...rged camera battery should provide enough power for approximately 12 hours of normal operation Recharging a battery after a 12 hour use can take up to 6 hours if you are recharging your AXON body came...

Page 21: ...will then cycle back through solid red booting The camera will then beep once and the LED will blink green BUFFERING This will repeat until the AXON system is booted up If the reset occurs in the EVEN...

Page 22: ...dance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca...

Page 23: ...TASER International declares that this AXON system is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the original Declaration of Conformit...

Page 24: ...trademark of Cisco in the U S and other countries Windex is a registered trademark of S C Johnson Son Inc AXON body is a trademark of TASER International Inc and AXON TASER and are registered tradema...

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