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Guarantee, service & general information
All Tapworks Domestic Water Softeners are fully covered
by one year parts and labour guarantee against
manufacturing defects from the date of purchase.
This guarantee does not affect the statutory rights of the
consumer.
Any faults which are not attributable to the water softener
but to faulty installation or operation will be chargeable.
The following, which are not attributable to the water softener but to
faulty installation or operation, will be chargeable.
1
Water softeners installed where pressure or flow rates are not
within the limits stated in the user and installer handbook
2
Faults arising from misuse or neglect
3
Failure to replenish salt, or not using tablet/pellet salt
4
Resetting the programmer in the event of a power failure
or incorrect programming
5
Resetting the programmer when the influent water hardness
or the number of people in the household changes
6
Water softeners not installed in accordance with local regulations
7
Any fault arising from repairs or alterations to the water softener
carried out by anyone other than our own engineers
8
Water softeners installed outside the mainland counties of England
9
Faults arising from faulty installation,plumbing or electrical
10
Any defect or damage occasioned by fire, lightning, explosion,
flood, storm, tempest, impact or other extraneous causes
11
Water softener installed on bore hole,well water or a non-standard
installation not covered by the instruction book may be subject to
limitations on the warranty provided
12
Units installed in such a way that access for servicing is restricted.
RETURN YOUR REGISTRATION CARD TODAY! TO BENEFIT FROM YOUR FREE 2 YEAR GUARANTEE!
Please Remember
– Only use tablet or pellet salt in your softener!
