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User information

AFTER INSTALLATION

Now your Tapworks water softener is installed, you can start to enjoy the 

benefits of soft water. Your Tapworks water softener is automatic, there is 

nothing you need to do but keep it topped up with tablet/pellet salt. 

DO NOT USE GRANULAR OR BLOCK SALT. (See Salt below.)

Softened water will gradually replace the hard water in the storage 

tank over a period of normally 7 days. However, this can take longer 

in larger houses.

TESTING YOUR WATER

You can test the water hardness from the softened supply using the 

test kit supplied. If within one or two drops the sample remains a 

blue colour this indicates soft water.

WARRANTY CERTIFICATE

Please complete the customer warranty certificate or register on line 

for your 2 year parts and labour warranty.

HELP LINE

Call 0870 429 9019 during normal working hours if you have any 

queries about your water softener.

THE USE OF SOFTENED WATER
Washing machines

 – you will need much less soap powder. In most 

washes one tablespoon will be sufficient. Too much lather and clothes will 

not rinse properly.

Dishwashers

 – you will no longer need to fill your unit with salt, as this 

was used to soften the water in the dishwasher.

Cleaning sinks, baths and basins

 – you will find that your cleaning 

chores are reduced, and you will use less cleaning product, as cleaning 

becomes a quick wipe around. Occasionally ‘spotting’ may result but this 

is easily rinsed off and nothing to worry about.

Hard water

 – one household tap and any garden taps should be left on 

a hard water supply. Softened water contains a small amount of sodium. 

In four pints of softened water the sodium content is about the same as in 

¼ pint of milk. If you are concerned about the quality of your drinking 

water supply ask your local stockist about the benefits of a Tapworks 

Drinking Water System. Drinking softened water is not recommended for 

people on low sodium diets or babies on formula feed.

Steam irons/car batteries

 – only use distilled or deionised water, not 

softened water.

Copper staining

 – this can be caused by new pipework and should 

disappear after a short time, simply wipe away any deposit. If this 

persists, poor earthing may be allowing electrolytic corrosion - contact an 

electrical engineer.

RETURN YOUR REGISTRATION CARD TODAY! TO BENEFIT FROM YOUR FREE 2 YEAR GUARANTEE!

Please Remember 

– Only use tablet or pellet salt in your softener!

Summary of Contents for Ultra 9

Page 1: ...d with your purchase and would encourage you to read this installation and instruction handbook thoroughly to ensure maximum performance from your water softener If you should experience any difficult...

Page 2: ...ting the valves to existing pipework 7 Fitting the inlet outlet hoses 8 Fitting drain and overflow hoses 10 Connecting to electrics 11 Programming the faceplate 12 Finishing Installation 15 Owner Info...

Page 3: ...id 22mm 22mm high flow 3 Identifying major parts of your water softener Please Remember Only use tablet or pellet salt in your softener Control Valve Cover and Electronic Faceplate Salt Lid Water Soft...

Page 4: ...ircuit Power is supplied via a 24 volt 50 Hz transformer You must use the transformer supplied with the softener HARDWATER TAP Fitting a separate hard water drinking water tap is currently recommended...

Page 5: ...Remember Only use tablet or pellet salt in your softener 5 Please Remember Only use tablet or pellet salt in your softener Installation of your water softener cont DRAIN HOSE With pressure of 3 bar th...

Page 6: ...6 WATER SOFTENER PLUMBING CONNECTIONS...

Page 7: ...salt lid then simply release the two catches behind the valve cover and tilt top end towards you slowly taking care not to pull off the wire connections Please note that the valve cover is connected t...

Page 8: ...e inlet out hoses CONNECT ADAPTOR ELBOWS TO INLET OUTLET HOSES To avoid cross threading we recommend fitting the adaptors elbows to the hoses first For some installations this may not be possible Fit...

Page 9: ...Connect the hose to the outlet valve on the pipework Remove the plastic plug from the outlet connection on the water softener if present Insert the other end of the hose with the adaptor elbow into t...

Page 10: ...onto the overflow elbow and secure with metal clamp Pass the overflow through an outside wall so that the end can be seen Fitting drain hose Turn the drain line adaptor so that a straight connection c...

Page 11: ...to remove the valve cover to do this Please Remember Only use tablet or pellet salt in your softener 9 Please Remember Only use tablet or pellet salt in your softener Connecting to electrics ELECTRICA...

Page 12: ...d to affect the operation SET THE PRESENT TIME The display will continue to flash and the time can be advanced or moved backwards using the or buttons Holding down the buttons advances the time at a f...

Page 13: ...er Use the kit provided to determine your water hardness in ppm If necessary change to the unit setting indicated USING THE HARD WATER TEST KIT Fill the vial with 10ml of water Add a drop at a time of...

Page 14: ...during recharge will be replaced with hard water Consequently a time is required when very little if any water will be used To select a different recharge time use the or buttons to adjust one hour at...

Page 15: ...r unit should now be fully plumbed and ready to use Having programmed your unit you will wish to ensure that the unit is functioning properly before you leave the site NOTES TO THE INSTALLER BEFORE YO...

Page 16: ...ener is programmed with the time and hardness of the water This will allow the water softener to calculate when it needs to recharge Your unit features An lcd display and user friendly buttons An exte...

Page 17: ...you will no longer need to fill your unit with salt as this was used to soften the water in the dishwasher Cleaning sinks baths and basins you will find that your cleaning chores are reduced and you w...

Page 18: ...ater softener The resin beads extract the hard minerals making your water soft This process is not visible and happens within the softener The salt cabinet page 3 is where you load the softener with t...

Page 19: ...s necessary 2 Power off over 48 hours The display returns and flashes only the time requires re setting The hardness and recharge time will not have been lost as they are stored Even if the time is in...

Page 20: ...mately 3 seconds until a beep sounds Recharge will flash on the display The process will take a few minutes to begin and lasts approximately 1 hour It cannot be cancelled once started The water soften...

Page 21: ...7 3 Is the hardness setting correct 3 Reset the unit setting as per table open the inlet and outlet valves 13 Important Notes If any of the above requires action add 4 litres of clean water to the sa...

Page 22: ...the water softener and call for service 7 PROBLEM Water Running Down the Drain Line Constantly 1 Is the unit in recharge mode 1 If yes wait until it finishes check the present time and recharge time...

Page 23: ...r failure or incorrect programming 5 Resetting the programmer when the influent water hardness or the number of people in the household changes 6 Water softeners not installed in accordance with local...

Page 24: ...ice Line 0870 429 9019 01494 48 48 48 www tapworks co uk As part of our policy of ongoing research and development we reserve the right to alter design and specification without prior notice Part no 3...

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