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TANDBERG Maestro MXP, User Manual

The TANDBERG Maestro MXP is a cutting-edge video conferencing system designed to enhance communication and collaboration. For hassle-free installation, an easy-to-follow Installation Sheet is available for download free of charge from our website. Access the comprehensive manual to optimize your experience with this exceptional product.

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TANDBERG Maestro MXP 

150 

Kiosk Mode - Auto Dial* 

On 

The system will automatically dial to the first contact in the Phone Book when he 
handset is lifted. If this contact is busy, the system will call the second number in the 
Phone Book and so on. If the user places the handset in the cradle, the system will 
switch to Speaker Mode. Only the Far End system can end the call. 
 

Off 

The system will not make a call automatically when the handset is lifted. 
 

* Applies only to systems with handset 

 
 

Kiosk Mode - Allow Use of Remote Control 

Yes 

All keys on the remote control are enabled. 
 

No 

All keys except the arrow keys and OK key are disabled. 
 

 
 

Kiosk Mode - Phone Book 

Local 

 The system will use the Local Phone Book in Kiosk Mode. 
 

Corporate 

 The system will use the Corporate Directory in Kiosk Mode. 
 

 
 

Kiosk Mode - Kiosk Menu 

On 

 The Kiosk Mode menus will appear on the screen.  
 

Off 

  No menus or indicators will appear on the screen. 
 

 

Summary of Contents for Maestro MXP

Page 1: ...User Manual Software version F4 D13358 06 March 2006 This document is not to be reproduced in whole or in part without permission in writing from ...

Page 2: ...yleft style open source licenses such as BSD Artistic or MIT X Consortium The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non copyleft commercial code In accordance with section 3 of the GNU General Public License copies of such code will be provided upon request by contacting TANDBERG Please contact us by u...

Page 3: ...ll rights reserved This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University Portions of eCos code are distributed under several BSD style licenses Other portions of eCos code are distributed under the terms of the GNU General Public License with a non copyleft exception which allows static links to non copyleft programs ExPat XML Parser Copyright c 1998 ...

Page 4: ...the Research and Development Department of TANDBERG Norway We are committed to maintain a high level of quality in all our documentation Towards this effort we welcome you to Contact us with comments and suggestions regarding the content and structure of this document COPYRIGHT 2005 2006 TANDBERG snprintf Copyright 1999 Mark Martinec mark martinec ijs si All rights reserved Snprintf is distributed...

Page 5: ... electronic products Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution Our designers do their best to ensure TANDBERG products are highly recyclable Digital User Manuals TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version Instead of a range of different user manua...

Page 6: ...h water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Groundin...

Page 7: ... qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being droppe...

Page 8: ...questions comments or suggestions please see the Online Support section at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 ...

Page 9: ...o Call 50 3 5 2 Place Telephone Call 51 3 5 3 Add Call 52 3 5 4 Call Settings 54 3 5 5 Streaming 55 3 6 Answer an incoming call 57 3 7 End Call 58 3 8 Standby 59 3 8 1 Delay Standby for 1 hour 60 3 8 2 Delay Standby for 3 hours 61 3 8 3 Do Not Disturb 62 3 9 Phone Book 63 3 9 1 Call Log 64 3 9 2 My Contacts 65 3 9 3 Global Contacts 72 3 10 Camera Control 76 3 10 1 Move Camera 77 3 10 2 Far End Con...

Page 10: ... 3 13 11 Administrator Settings 120 3 13 12 Restart 121 3 13 13 User Guide 122 4 Administrator Settings 123 4 1 General Settings 124 4 1 1 Language 125 4 1 2 System Name 126 4 1 3 International Name 127 4 1 4 Auto Answer 128 4 1 5 Phone Book Settings 129 4 1 6 External Services Settings 130 4 1 7 Permissions 131 4 1 8 Screen Settings 133 4 1 9 Software Options 139 4 1 10 Date and Time Settings 140...

Page 11: ...196 4 7 1 Encryption 197 4 7 2 Encryption Mode 198 4 7 3 Passwords 199 4 8 Network 200 4 8 1 ISDN External Leased E1 T1 201 4 8 2 LAN Settings 211 4 8 3 Network Profiles 227 4 8 4 Data Port 228 4 8 5 Restore Default Settings 229 5 Peripheral Equipment 230 5 1 Interfaces 231 5 1 1 Video 231 5 1 2 Audio 235 5 1 3 Network 236 5 1 4 Data port 242 5 2 Document Camera 243 5 3 DVD VCR 244 5 4 Additional ...

Page 12: ...6 Appendix 6 273 6 7 Appendix 7 274 6 8 Appendix 8 275 6 9 Appendix 9 276 6 10 Appendix 10 277 6 11 Appendix 11 278 6 12 Appendix 12 281 6 13 Appendix 13 283 6 14 Appendix 14 284 6 15 Appendix 15 286 6 16 Appendix 16 291 7 Glossary 292 8 Index 301 ...

Page 13: ... which ensure high quality video include Natural VideoTF which provides a 60 fields per second true interlaced picture Support for H 264 in MultiSite DuoVideo H 239 and encryption SXGA input and 2 x XGA output through DVI I analog or digital WAVE II Wide Angle View Camera that delivers the widest angle of view in the industry H 264 video compression up to 2Mbps Support for native 16 9 Wide XGA mon...

Page 14: ...by the systems support for DuoVideo H 239 to provide for presenting full PC resolution information AES and DES encryption to provide security H 264 video algorithm to provide the best video at all bandwidths Rate matchingTF to support different call rates for all sites in a MultiSite TranscodingTF to support different protocols for all sites in a MultiSite The TANDBERG videoconferencing system can...

Page 15: ...rs with symbols and descriptions Builds upon the familiar current interface NEW Enhanced language support with Asian and non Latin character text input in the menu for local language system names NEW Support for new optional remote control improved usability separate ordering NEW Simplified on screen menu Kiosk Mode for special purposes The remote control has a simplified look and feel an auto sys...

Page 16: ...pan tilt zoom action The main camera is controlled by the system s infrared remote control and operates pan tilt focus and zoom Up to fifteen camera positions can be pre stored using Camera Presets A locking mechanism fixates the camera on top of the product To release the locking mechanism and remove the camera push the grey button on the rear end of the camera stand ...

Page 17: ...uality at PC presentation Read user manual on the display device for configuration of settings at external display to meet setting at the Codec Codec The codec is the heart of the system Its main task is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information the name codec comes from a combination of th...

Page 18: ... are picked up and transmitted to the far end at approximately the same level Digital Natural Audio Module The Digital Natural Audio Module DNAM is designed to enhance the audio quality during a videoconference The DNAM provides natural sounding audio as if the person or another sound source in the conference is present in the same room as you The DNAM is a frequency compensated sound system optim...

Page 19: ...stem Each tracker has two buttons One Single person button to point the camera at a specific person location One Group button to point the camera at all participants Beneath the battery in the tracker there is a switch which can be set to 16 different positions between 0 and F For camera preset 10 to 15 the numbers A to F should be selected For more information contact your local TANDBERG represen...

Page 20: ...onality of the system The Administrator Menu contains all the settings of the system The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings Making changes to the Administrator Settings will change the behavior of the system The menu structure for Main Menu and Administrator Settings is shown below ...

Page 21: ...Installation 21 Note that the system features and menu settings may vary depending on network selection and software package ...

Page 22: ...earthed socket outlet The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF 1TR6 network type is not approved for connection directly to the telecommunications network This network type is only to be used behind a PABX X 21 network type is not approved for connection directly to the telecommunications ne...

Page 23: ...ies box contains Wave II camera 2x Table Microphones Remote Control and Tracker with batteries Documentation Cables for external displays 2 Mounting of the camera Mount the camera as shown in figure 2 Figure 2 3 Open the back of the system For access to the cables microphones and remote control remove the back cover as shown in Figure 3 The codec cover and the back cover are both held in place by ...

Page 24: ...TANDBERG Maestro MXP 24 Figure 3 ...

Page 25: ...onnected 3 b ISDN PRI If using the PRI interface the E1 T1 cable should be connected to a CSU Channel Service Unit It is recommended that a CSU is used between the system and the PRI line from the network provider see Appendix 8 4 LAN cable To connect the system to a Local Area Network LAN connect the cable labeled LAN Ethernet to a suitable Ethernet port on the LAN 5 External Display device a S v...

Page 26: ...TANDBERG Maestro MXP 26 6 PC Connect cable from DVI I in PC from the Codec to PC ...

Page 27: ...n Configuration of external display projector Select 16 9 or 4 3 format on the projector Make sure that the main projector is connected to the DVI I Single output on the codec Please refer to the projector user manual for further information ...

Page 28: ...ontrol General configuration 1 Open the General Settings menu Press OK Menu to open the Main Menu if not already displayed Select Control Panel Administrator Settings General to open the General Settings menu 2 Language Press OK in the Language field and select the desired language from the list 3 System Name International Name Enter a name in the System Name field using the number keys on the rem...

Page 29: ...Save changes Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK Network configuration 1 Open the Network menu Press OK Menu to open the Main Menu if not already displayed Select Control Panel Administrator Settings Network to open the Network menu 2 ISDN configuration Set the Network type to the desired network Specify the settings for the sel...

Page 30: ...s 5 Data Port Please refer to Data Port for details 6 Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK The International Name field is only visible if the system name contains Asian and non Latin character text input ...

Page 31: ...LCD should be turned on to indicate power on the system If the system is not switched on you need to remove the codec cover on the rear of the pedestal in order to access the power switch Pull and lift the cover The power switch is at the bottom of the Codec If the picture does not appear on your external display but on the 5 internal LCD Check that the external display is turned on Check that vid...

Page 32: ...etting The ISDN IP numbers and the system name are displayed in the upper right corner The ISDN Number and IP Number are the dial in numbers of the system The welcome screen provides you with the most important system information System Name Your ISDN Number Your IP Address or IP Number Indications of Missed Calls or Warnings if any It is possible to customize the text on the welcome screen See Me...

Page 33: ... not the monitor s volume see Volume and 4 The Layout key toggles between full screen and different display layouts see Layout 5 Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu 6 Press the Call key to place a call see Make a Call 7 Camera presets define specific camera po...

Page 34: ...ed End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby 15 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys 16 Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets Press the OK Menu button to exit Touch Tones s...

Page 35: ... in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu 7 Press the Call key to place a call see Make a Call 8 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys Camera presets define specific camera positions Move the camera to the desired position an...

Page 36: ... for easy placement of calls see Phone Book 16 Use the red End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby 17 Snapshot takes a snapshot of your video only while you are in a call see Take New Snapshot 18 Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets Press th...

Page 37: ...cted item Press OK to select Cancel key In the main menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an input field pressing Cancel X will delete characters numbers to the left Back Cancel button The X button in the menu corresponds with the X key on the remote ...

Page 38: ...button to toggle to the Near End picture then the Far End picture and finally back to the dual stream The above behaviour is similar for both single monitor systems and dual monitor systems Selfview applies to the main monitor 3 2 2 1 Local PC Display When using the screen as your PC screen it is recommended to set Local PC Display to On see Screen Settings That implies that you can display your P...

Page 39: ...ges in a 1 3 layout depending on your system You will see Local PC displayed in the big picture and Far End and or Near End your self displayed in smaller pictures Press the Selfview button to switch to standard conference mode The Local PC image is no longer displayed and Far End is displayed in the big picture or full screen Press Selfview again to see Near End Pressing Selfview a third time wil...

Page 40: ...yout button once to get side by side view 1 1 Press again to get the layouts 1 2 and 1 3 and finally go back to full screen view You can also go back to full screen directly by pressing and holding Layout for 1 second It is recommended to use Picture outside Picture for wide screen monitor systems 3 2 3 3 Auto Layout The system will automatically choose the best layout for your call The layouts va...

Page 41: ...c off button one more time will activate the microphone again A green LED below the internal LCD at the system will be turned on when the microphone is off Note that Mic off will mute all microphone inputs and audio 4 input When an incoming call is answered the microphone may be in the off state because the Auto Answer setting is On Mic off see Auto Answer The icon will start to flash when you sta...

Page 42: ...TANDBERG Maestro MXP 42 3 2 5 Volume and Press the Volume key to adjust the volume level An on screen indicator will show the current level ...

Page 43: ...er Press the key as many times as needed to get the right letter Change to lower or back to upper case letters with the a A key and space with the 0 _ key To write numbers in a text input field press the button through all the letters Press once more and the number will appear Example How do I write System 123 in the System Name input field in General in Administrator Settings Press the 7 key four...

Page 44: ...o activate dialing touch tones during a call press the Touch tones button Otherwise the number keys will activate the corresponding camera presets An indicator will let you know that Touch tones are enabled Finish with OK to exit Touch tone mode ...

Page 45: ...en DES encryption Secure Conference is active see Security for details Not Secure Conference This open padlock indicator is shown during the initialization phase for AES or DES encryption During this period the call is not secure see Security for details Warning This indicates that the system has detected a warning Select the icon and press OK to see details on the warning Please see Warnings for ...

Page 46: ...TANDBERG Maestro MXP 46 Telephone This indicates that there is a telephone participant in the conference The displayed number indicates how many telephone participants there are in the conference ...

Page 47: ...neral Use 47 3 4 Using the Menu Main menu outside a call and in a call Press the Menu button on the remote control to display the menu The menu contains all functions needed in order to control the system ...

Page 48: ...the name of the corresponding function is displayed on the line above see the figure above Press the OK button to activate the currently selected function The menu automatically times out after 15 seconds if not used see Menu timeout Press the Menu button to bring it back It is also possible to hide the menu manually by pressing the Cancel button on the remote control or select the Close icon in t...

Page 49: ...deo calls and Telephone calls Call Settings specifies the quality of the call It is possible to alter the default call settings for the current call if required The Default Call Settings are defined in Control Panel Administrator Settings Call Quality Default Call Settings It is possible to start Streaming from this menu For setting up a MultiSite conference see Add Call for more details ...

Page 50: ... on a gatekeeper or border controller with DNS support there are several ways to call into the system IP address E 164 H 323 ID H 323 ID domain E 164 domain See H 323 Settings for details Place the call by either 1 Press OK on the remote control so that the Place Video Call icon is selected and press OK once again or 2 Use the arrow button on the remote control to select the Place Video Call icon ...

Page 51: ...esses Place the call by either 1 Press OK on the remote control select the Place Telephone Call icon and press OK once again or 2 Use the arrow button on the remote control to select the Place Telephone Call icon and press OK When dialing a telephone number and pressing the green Call button on the remote control the system will in most cases automatically interpret the number as a telephone numbe...

Page 52: ...n if the next participant is using a video system and press OK or 2 Select the Add Telephone Call icon if the next participant is using a telephone system and press OK A new entry is now displayed in the call list Enter the number as described above It is also possible to set up a list of all the wanted conference participants by selecting the Add Video Calls and Add Telephone Calls the desired nu...

Page 53: ...General Use 53 ...

Page 54: ...Settings When setting up a call in the Make a Call menu 1 Select the Default Call Settings field for the participant and press the OK button on the remote control 2 Make desired changes to Call Type Network Bandwidth and Restrict 56k If this is to be the new default call settings select Set as Default in the menu 3 Select the OK icon and press the OK button on the remote control The name of the Ca...

Page 55: ... streaming system 2 After the Web page of the system is shown click on Streaming Alternatively enter http codec ip address showstream ssi Streaming Settings Address Address is defined as the IP address of a streaming client streaming server or a multicast address Giving an address in the range 224 0 0 1 239 255 255 255 will broadcast the stream to any host that has joined the specified multicast g...

Page 56: ...treaming using Web browser or Telnet sessions See also Password section below Announcements On The codec will send announcement packets to the network that it is streaming This enables a streaming client e g a PC to connect to the codec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Video Rate Defines the Video streaming rate from the system Range is 16 kbp...

Page 57: ... select the Reject icon and press the OK button or press the End Call button on the remote control Incoming calls will connect automatically if Auto Answer is set to On see Auto Answer for details When idle the system will accept all incoming calls as long as Incoming MCU Calls and Incoming Telephone Calls are set to On see Permissions for details Also Do Not Disturb must not be activated see Do N...

Page 58: ...ll When the End Call dialog box is displayed either Press the red End Call button on the remote control again or Press the OK button to confirm that the call is to be ended How to end a MultiSite call In the list of participants Note that switching off the monitor s using the power button on the monitor will not end a call Some systems come with monitors that are not possible to switch off ...

Page 59: ...he standby mode of the system should be enabled if the system is to be left idle Note Standby is not activated by switching off the power to the monitor s some systems come with monitors that are not possible to switch off External displays like projectors should be turned off when not in use If the system is set for Use screen as Local PC monitor see Screen Settings the Standby mode will be disab...

Page 60: ...e system from entering standby mode for 1 hour This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 3 hours see Delay Standby for 3 hours ...

Page 61: ...the automatic standby mode for 3 hours This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 1 hour see Delay Standby for 1 hour ...

Page 62: ...ion The caller will hear a busy tone when calling the system The monitor will be black when Do Not Disturb is active see figure below This is useful when using the display for a presentation as a local PC monitor and you do not wish any incoming calls during the presentation End Do Not Disturb by pressing any key on the remote control ...

Page 63: ...ate up and down in the Phone Book with the arrow keys on the remote control Use the letter keys to search through the contacts beginning with the typed letter The functions in the Phone Book are available when pressing the left arrow key on the remote control and then the up and down arrow keys Note that the last selected contact will be marked When selecting Phone Book the phone book opens showin...

Page 64: ...t a number from the list 2 Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call or a telephone call depending on the selected contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number fie...

Page 65: ...con followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the ...

Page 66: ...TANDBERG Maestro MXP 66 The following functions are available from My Contacts Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close ...

Page 67: ...0 characters For numbers press the button for one second 3 Enter Number by using the number keys on the remote control Input will automatically be interpreted as numbers The maximum number length is 60 numbers Use a star as separator in IP addresses For letters press the button for one second 4 Alter the default setting of Call Type if necessary 5 Alter the default setting of Network if necessary ...

Page 68: ...eady stored in My Contacts It is possible to have up to a total of 6 video participants and 5 telephone participants in a meeting How to define a New MultiSite Contact 1 Open the Phone Book via the Phone Book button on the remote control or in the Make a Call menu 2 Select the New MultiSite Contact icon The New MultiSite Contact dialogue box is displayed 3 Enter a name of the MultiSite Contact and...

Page 69: ...bandwidth equally among all the participants Example In a MultiSite Contact there is one participant with bandwidth 256kbps and one participant with bandwidth 384kbps 512kbps is the maximum bandwidth of the system The two participants bandwidth exceeds the maximum bandwidth The system will then downspeed so that each participant connects with equal bandwidth i e 512kbps 2 256kbps The MultiSite opt...

Page 70: ...s the left arrow on the remote control followed by the down arrow until the Edit Contact icon is selected 3 The current settings for this contact are displayed in a dialogue box Alter the wanted settings 4 Press OK to save If the altered contact is part of a MultiSite Contact the contact will be updated in the MultiSite Contact automatically The MultiSite option is not available on all systems ...

Page 71: ...om My Contacts How to delete a contact 1 Select the contact that is to be deleted 2 Press the left arrow on the remote control followed by the down arrow until the Delete Contact icon is selected The Delete Contact dialogue box is displayed 3 Confirm by pressing the OK button again ...

Page 72: ... call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the call settings before placing the call The call will b...

Page 73: ...with several sub folders Use the Up one Level button to navigate up in the tree structure When a search in the Global Phone Book is made by using the Search function only contacts matching the search text are displayed Select the Up one Level button to return back to the alphabetical list ...

Page 74: ...ontact How to search in the Global Phone Book 1 Select the Search icon 2 Enter search text in the dialogue box that appears and press the OK button on the remote control The system will list all entries that contain the entered letter combination 3 It is also possible to search on first letter in the Phone Book with the letter keys on the remote control ...

Page 75: ...ften used to My Contacts Note that the local copy will not be updated if the Global Contacts are updated from the management system How to copy a contact from the Global Phone Book to the Local Phone Book 1 Select the contact to be copied to My Contacts 2 Press the left arrow on the remote control followed by the down arrow until the Copy Contact to My Contacts icon is selected A message box telli...

Page 76: ...e near end and far end camera see Move Camera and Far End Control for details Use the zoom button on the remote control will zoom the picture in and out Use Camera Presets see Camera Presets for details Adjust focus brightness and white balance see Picture Control for details Use Automatic Camera Tracking see Camera Tracking for details Use the TANDBERG Tracker see separate instructions included w...

Page 77: ...u is displayed press the Cancel button on the remote control to hide it Use the left and right arrow keys to pan the camera and the up and down arrow keys to tilt the camera Use zoom and to zoom in and out Moving the Camera via the menu 1 Select the Camera Control icon from the menu 2 Select the Move Camera button in the Camera Control menu 3 Use the arrow keys on the remote control to pan and til...

Page 78: ... Far End Camera Control to Off in Control Panel Administrator Setting General Permissions see Permissions for details How to use Far End control 1 Select the Camera Control icon in the menu 2 Select the Far End Control icon When far end camera control is selected an indicator will appear and it is possible to control the far end camera camera preset presentation and snapshot for the far end 3 Dese...

Page 79: ...rite numbers or letters 1 Press a number on the remote control The camera will move to the corresponding angle or video source stored on that number How to use presets via the menu 1 Select Camera Control Display Presets in the menu 2 Select the wanted preset with the arrow keys on the remote control and press OK How to save a new preset directly from the remote control 1 Move the camera to the de...

Page 80: ...camera preset is to be used on the TANDBERG Tracker 2 Move the camera to the desired position to store on the tracker 3 Select Move Camera Save New Preset in the menu 4 All camera presets are accessible from the TANDBERG Tracker For more information see separate instructions included with the TANDBERG Tracker ...

Page 81: ...st the focus The temporary focus will last until you move the camera again and auto focus will take effect Camera Brightness Auto Auto brightness continuously updates the brightness of the camera picture Manual When Manual is selected the slide bar is enabled Use the arrow keys to manually adjust the camera brightness If brightness is set manually the system will keep this brightness level also wh...

Page 82: ...t 7 The camera position stored at Preset 7 must be related to Microphone 1 Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc When camera tracking is activated and a person close to Mic1 speaks Preset 7 will be automatically selected When activating another video source for instance document camera camera tracking will be temporarily d...

Page 83: ...esentation outside a call to make a local presentation for the people in your own meeting room Use Presentation when you are in a call to make a presentation for the far end as well The quickest way to show a presentation is to use the Presentation Key on the remote control The presentation key shows a predefined video source PC is the default It is possible to change the presentation source in th...

Page 84: ...on source can be permanently changed in Presentation Settings When using the presentation key your presentation will be displayed as a Dual Stream if possible If the call does not support a dual video stream the presentation will display as main video stream How to start and end a Presentation using the Presentation key 1 Press the Presentation key The video source that is set as presentation sour...

Page 85: ... sources and headers Start a Dual Stream by selecting a Dual Video source Close the Dual Stream by deselecting the video source button Note that Dual Video Stream may not be available if the option is not installed not supported on your system or if already activated Use the up down keys to change between video source and header For Snapshots see Take New Snapshot and Display Snapshot How to chang...

Page 86: ...2 Connect the VGA DVI cable to your PC VGA Output 3 If you would like to use audio as part of the presentation connect the headset jack on your PC to the audio input on the PC presenter VGA cable 4 When the PC is connected to the codec hit the Presentation key to display the PC image on the system If no PC image is displayed on your monitor make sure that your PC is set to activate your VGA output...

Page 87: ...t Connections 3 Select Auto for Display Number Display Number in the system must then have the value 0 4 Enter a password in the Password field This must correspond with the VNC Settings on your system How to show PC using the PC Soft Presenter and VNC 1 Start the VNC software on your PC 2 To use VNC you must configure VNC Settings Open VNC Settings in the Presentation Settings menu in Administrat...

Page 88: ...control to start a PC presentation PC will appear as a Dual Video Stream in addition to main camera End the Dual Stream presentation by pressing presentation key again In Presentation Settings you can set Presentation Start to Manual That means that Dual Stream will not start automatically Example Start a meeting with main camera as video source Press the presentation key on the remote control to ...

Page 89: ...shot Snapshot is found on the Star key on the remote control 1 Press Star and you take a snapshot of the current video source current video is default snapshot source You can change the snapshot source in Control Panel Administrator Settings Presentation Settings Note that snapshot does not work when you are in an input field in the menu the star key is then used to write the star sign Note that T...

Page 90: ...ot in the Presentation menu 3 Press the Display Snapshot button again to deselect it When disconnecting the call the stored snapshot will be erased Receiving snapshots 1 When receiving a snapshot the snapshot is displayed in full screen 2 Press OK to exit from the snapshot The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected Note that Di...

Page 91: ...ring an MCU conference the status line will provide information about the conference You can make a multipoint conference in different ways The Conference Services vary depending on how you make the call see Add call for details Example of MultiSite for high end systems Note that the illustrations may differ from the actual product ...

Page 92: ...lower end systems The MultiSite supports both Split Screen and Voice Switched mode With MultiSite you have the following services Request Release Floor Assign Floor To Participant Release Floor From Participant Terminal Names Layout Auto 4 Split 5 1 Split Voice Switched Using an external MCU that supports Chair Control H 243 With an external MCU that supports H 243 you have the following services ...

Page 93: ...l Support you may have the following services With an external MCU that does not support H 243 you have the following services Request Release Floor Terminal Names The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 MXP ...

Page 94: ... done and make the floor available for other participants in the conference An indicator appears when you have floor and disappears when you release floor see floor indicator in On screen Indicators How to use Request and Release Floor 1 Open the Main Menu by pressing OK 2 Choose Conference Services and press OK 3 Choose Request Floor and press OK A Floor indicator will appear when you have floor ...

Page 95: ...ays the 4 last speaking Participants including the MultiSite host 5 1 Split displays the speaking participant in a big picture and the other participants in small pictures Voice Switched mode displays the participant that is speaking in full screen Switch between these picture modes using the Conference Layout menu Continuous Presence layout 4 split Voice Switched mode The MultiSite option is not ...

Page 96: ...TANDBERG Maestro MXP 96 3 12 3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference Press Cancel to go back ...

Page 97: ...r MultiSite As chairman you have access to more MultiSite Services Select Chair Control to assume the role of chairman of the conference Select Release Chair to end the role as chairman A Chair indicator appears when you have Chair and disappears when chair is released ...

Page 98: ...NDBERG Maestro MXP 98 3 12 5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants ...

Page 99: ... 3 12 6 View Site and End View Not supported by TANDBERG MCU or MultiSite View Site allows you to view any participant in the conference regardless of who has the floor and chair Choose End View to go back to normal ...

Page 100: ...P 100 3 12 7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference In a multipoint call this is equivalent to disconnecting a participant from the end call menu ...

Page 101: ...neral Use 101 3 12 8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether In a MultiSite call this is equivalent to pressing End All Calls from the end call menu ...

Page 102: ...iSite When the MultiSite receives incoming calls you can accept or reject it Pressing the green key is equivalent to pressing Accept Pressing the red key is equivalent to pressing Reject End a MultiSite Call Ending a MultiSite Call is not very different from ending a normal point to point call Use the red key on the remote control or End Call from the main menu The end call menu lists all the call...

Page 103: ... can connect up to 5 other video systems with MultiSite functionality The cascaded systems can connect to 4 other video sites These systems will automatically run Voice Switched mode and transmit a full screen image to the host In this case you get 26 participants in the cascaded MultiSite conference The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 M...

Page 104: ...TANDBERG Maestro MXP 104 3 13 Control Panel The Control Panel contains the features Diagnostics Text Chat Audio Demonstration Administrator Settings Restart User Guide ...

Page 105: ...nostics allows testing of individual system components and displays the current system settings Diagnostics contain System Information Channel Status Call Status System Selftest View Administrator Settings IP Address Conflict Check Warnings ...

Page 106: ...ation contains System Name My ISDN Number My IP Number My IP Address MultiSite number 2 MultiSite number 3 Software Version Internal Test Software Options installed Network Lines active Lines not active Hardware Serial Number MAC address Ethernet Speed Note that the serial number is also found on a sticker on the system It is essential for identifying the system when it comes to service contracts ...

Page 107: ...se codes The most common cause codes for ISDN are 1 2 16 17 18 21 28 29 31 34 41 58 65 69 81 88 100 102 127 255 Unallocated unassigned number No route to specified transit network WAN Normal clearing User busy No user responding Call rejected Invalid number format incomplete number Facility rejected Normal unspecified No circuit channel available Temporary failure Bearer capability not presently a...

Page 108: ...ndicate weak or noisy signal in the TX part of the system PRI cable PRI Blue Alarm Blue alarm means that network on the far side of the CSU is unavailable Example The system is connected via a CSU i e a Channel Services Unit as follows System cableA CSU cableB Network If a CSU loses framing sync from the network example a bad cable B it shall no longer send valid framing out on cable A towards the...

Page 109: ...e menu has two columns one for transmitted and one for received audio video data information If Dual Stream or MultiSite is available on your system and in use pressing the UP DOWN keys will show one page per connected site Some of the information fields will vary dependent on if H 320 ISDN calls or H 323 IP calls are made ...

Page 110: ...TANDBERG Maestro MXP 110 3 13 5 System Selftest The system performs a check to determine internal hardware integrity System Selftest is useful when you want to check if your network connection is active ...

Page 111: ...en Settings TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Serial Number Current Option Key Menu Settings Menu Timeout in Call Welcome Menu Welcome Picture Logo Balloon Help Display Welcome Text Welcome Text Administrator Password Presentation Settings Duo Video Mode Start up Video Source Presentation Source S...

Page 112: ...CR Ducking Level Settings Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Outputs Out1 Out2 AUX Out3 VCR Out1 Mode Level Settings Out1 Out2 AUX Out3 VCR Echo Control Mic1 Mic2 Mic3 Audio4 Audio Leveling AGC Mics Audio5 AUX Audio6 VCR Received Audio Alert Tones Volume Video Call Alert Tone Telephone Alert Tone Alert Volume Alert Speaker Key Tones Video Settings Camera Tracking Mode MCU Status Line Web Snapshot...

Page 113: ...Address Validate Numbers MSN Parallel Dial Send Own Numbers Sending Complete ISDN PRI Settings Number Range ISDN PRI Switch Type Channel Hunting Max Channels Low Channel High Channel Search High Low Line Settings T1 Cable Length 1 T2 Cable Length 2 E1 CRC 4 Advanced ISDN PRI Settings NSF Code Video NSF Code Telephone Call Leased E1 T1 Settings Call Control Network Interface Max Channels Start Chan...

Page 114: ...MP Trap Host2 SNMP Trap Host3 SNMP Community Streaming Settings Address Address Port TTL Router Hops Streaming Source Allow Remote Start Announcements Video rate kbps Network Profiles Auto H 320 H 323 Network Profile 4 Network Profile 5 Network Profile 6 Security Encryption Encryption mode Data Port 1 Baud rate Parity Databits Stopbits Mode Data Port 2 Baud rate Parity Databits Stopbits Mode The a...

Page 115: ...General Use 115 3 13 7 IP Address Conflict Check The system will give a warning if there is an IP conflict The user may initiate this check by selecting IP Address Conflict Check ...

Page 116: ... The system is dropping IP packets due to latency in the network This may affect the quality of the call ISDN PRI warnings ISDN PRI is configured for this system but the line is not connected Please check your network connection or disable the network 131 There is something wrong with the ISDN PRI line Blue alarm Please check your network connection 132 There is something wrong with the ISDN PRI l...

Page 117: ...atekeeper rejected to register the system Another system is already registered with the same alias or H 323 ID The max capacity on the gatekeeper is reached Registration failed Tried to register to the gatekeeper without a valid alias Registration failed The system is not allowed to register with this gatekeeper Can not find the gatekeeper Check the gatekeeper configurations on the system ...

Page 118: ...xt in the displayed window How to use Text Chat 1 Choose Text Chat from the Control Panel to open the Text Chat window 2 Enter text with the number keys like on a mobile phone The text is sent to the far end continuously letter by letter 3 Press OK to end Text Chat and escape from the text chat window Note that Text Chat is supported in point to point calls only ...

Page 119: ...General Use 119 3 13 10 Audio Demo Note that the Audio demo will only appear in the User Guide if a Digital Natural Audio Module is connected to the codec ...

Page 120: ...Settings Administrator Settings contains the configuration of the whole system It is recommended to password protect Administrator Settings to prevent occasional users from making changes to the system See Administrator Settings for further details ...

Page 121: ...General Use 121 3 13 12 Restart Restart the system by pressing the Restart button You are prompted with a dialog box saying Do you want to restart the system Press OK to restart press Cancel X to abort ...

Page 122: ...TANDBERG Maestro MXP 122 3 13 13 User Guide The on screen user guide takes you through a quick step by step introduction to videoconferencing It gives the user basic skills in how to use the system ...

Page 123: ... the behavior of the system It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system see Administrator Password Administrator Settings contain General Menu Settings Presentation Settings Call Quality Audio Video Security Network Restore Default Settings ...

Page 124: ...ight settings for your system see System Configuration General Settings contain Language System Name International Name Auto Answer Phone Book Settings External Service Settings Permissions Screen Settings Software Options Date and Time Settings This field is only visible if the system name contains Asian and non Latin character text input ...

Page 125: ...nch Norwegian Swedish Italian Spanish Portuguese Russian Finnish Chinese Simplified Chinese Traditional Japanese Korean Thai and Arabic Select the preferred language and press OK to save Note that pressing the Phone Book button 5 times followed by the number button 1 on the remote control will reset the menu language to English ...

Page 126: ...ds a DHCP server H323 ID Other systems can call in using this name instead of IP number IP address System Name is blank by default System name can be alphanumeric and up to 50 characters long Follow the installation procedure to enter a System Name Note that if the system name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as ...

Page 127: ...3 International Name If the System Name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as well This is in order to make other systems understand the system name ...

Page 128: ...tically or manually On The system will automatically answer all incoming calls On Mic Off The system will automatically answer all incoming calls and switch the microphone off when the call is connected Press Mic Off to switch the microphone on Off You must manually answer all incoming calls by pressing OK or the Call key ...

Page 129: ...The Corporate Directory is available in the menu Off The Corporate Directory is hidden from the menu and is unavailable for users IP address Enter the IP address of the management system that provides the Phone Book Path The Path indicates the function of the management system ...

Page 130: ...set to On External Services are available Off When set to Off External Services are unavailable IP address Enter the IP address of the service provider for External Services Path Enter the Path to the External Services provider The services available are defined by the service provider ...

Page 131: ...and Off Please refer to section Appendix 5 for more information on Access codes On When making a call an Access Code dialog box will be shown The user must enter the correct password in order to put the call through Off No password is necessary to make a call Incoming MCU Calls On When you are in a call the system will provide visual and audible indications of an incoming call and ask you to accep...

Page 132: ...ar End ISDN System Upgrade It is possible to upgrade software remotely i e a far end system may upgrade software on a local system via http on ISDN The system to be upgraded must be configured to allow remote software upgrade It is possible to set a password which is needed for the far end system to be able to accomplish the software upgrade On The system will allow a remote system to upgrade loca...

Page 133: ...smaller view to give optimum quality experience Use Screen as Local PC Monitor Use the Selfview button to switch from local PC display to standard conference layout On If Local PC Display is On you will be able to have Local PC displayed both outside a call and in a call Off If Local PC Display is Off you will not be able to see a Local PC image Note that this applies to single monitor systems onl...

Page 134: ...utside Picture POP Press the Layout button to see the images side by side e g 1 1 layout where the far end and near end are displayed as images of equal size see figure below Press the Layout button once more to change to 1 2 layout The far end image will be displayed as the main video with the near end usually the user of the system as a smaller image in the upper right corner If Duo Stream is us...

Page 135: ... MXP systems Please refer to the actual menu page on your system TV Monitor Format wide screen monitors only To fully leverage your wide screen display activate the Native 16 9 format by setting the TV Monitor Format to Wide Note that you should only change this setting if your TV monitor is a wide screen 16 9 monitor or projector All composite and s video output formats will then be optimized for...

Page 136: ...ized for Normal VGA monitors 4 3 Wide Output format is optimized for Wide VGA monitors 16 9 Wide screen VGA or TV monitor in Normal stretched mode Wide screen VGA or TV monitor In Wide native mode VGA Out Quality The supported range of VGA formats will be optimized for the VGA display monitor based on the source image VGA Out Quality enables the user to change the preferred format for the DVI VGA ...

Page 137: ... or POP and the input source to the largest window is PC with resolution 1024x768 the system will use WideXGA 1280x768 instead of XGA when the monitor supports this PC Picture Format wide screen monitors only PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide Use this setting to determine if you want your PC presentations to be shown stretched in full screen o...

Page 138: ...TANDBERG Maestro MXP 138 PC Presentation shown in Wide stretched mode ...

Page 139: ...functionality In order to activate additional bandwidth you need to enter a bandwidth key A restart of the system is required after entering a new option and or bandwidth keys If the key is invalid the original key will be used The following options are available 1 No option 2 Presenter 3 MultiSite Presenter 4 Bandwidth options ...

Page 140: ...lly Manual The NTP IP address is set manually IP Address The IP Address for obtaining the date and time information Time Zone Select the correct time zone for the location of your system Date Format Choose between DD MM YY MM DD YY or YY MM DD as the desired date format Time Format Select 12h or 24h time format Daylight Savings On Automatically adjust for daylight savings changes Off Do not adjust...

Page 141: ...strator Settings 141 4 2 Menu Settings Menu Settings contain the settings Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Administrator Password Kiosk Mode Settings Startup Icons ...

Page 142: ...nput Editor Language When the Input Editor Language is set to Chinese Korean or Japanese the user will be able to enter Chinese Korean Japanese characters into an input field like the System Name or Phone Book using the remote control ...

Page 143: ...ant the menu to time out automatically when you are in a call On The menus will time out automatically after 15 seconds if there is no activity on the remote control Menu timeout does only apply when you are in a call Outside a call the menu will not time out Off The menu will not time out automatically Press Cancel X to hide the main menu manually ...

Page 144: ...Off if Menu on PC is On and vice versa On The menu is available on the TV screen Off The menu is not available on the TV screen Note that if the menu has disappeared from the connected monitor or PC screen and only one of them is connected to the system it is possible to press the Phone Book 5 times and then the number button 2 in order to display the menu on the connected screen ...

Page 145: ...ld be Off if Menu on PC is On and vice versa On The menu is available on the PC screen Off The menu is not available on the PC screen Note that if the menu has disappeared from the connected monitor or PC screen and only one of them is connected to the system it is possible to press the Phone Book 5 times and then the number button 2 in order to display the menu on the connected screen ...

Page 146: ...TANDBERG Maestro MXP 146 4 2 5 Balloon Help It is possible to enable disable the balloon help window On Choose On if you want help text windows to appear Off There will be no help text window ...

Page 147: ...its long The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel This will prevent occasional users from going in to administrator settings With an administrator password you can ensure that your system will behave in the same way every time and that only approved people are allowed to make changes to the system ...

Page 148: ...d OK You will get a simplified on screen menu with only basic functionality available make calls using predefined contacts in the phone book receive calls end calls adjust volume Note that deactivating the Kiosk Mode is only possible through the web interface telnet or data port Using Kiosk Mode Outside a call the Welcome Menu will be displayed Place a Call Volume and Close ...

Page 149: ... If pressing OK when the system is in a call the following menu will be displayed End Call Volume and Close The following Kiosk Mode Settings allow you to make some adjustments to the system s behavior in Kiosk Mode Kiosk Mode Language Menu On When On the system will display the language menu as the first menu in kiosk mode Off When Off the system will display the welcome menu in English default K...

Page 150: ...can end the call Off The system will not make a call automatically when the handset is lifted Applies only to systems with handset Kiosk Mode Allow Use of Remote Control Yes All keys on the remote control are enabled No All keys except the arrow keys and OK key are disabled Kiosk Mode Phone Book Local The system will use the Local Phone Book in Kiosk Mode Corporate The system will use the Corporat...

Page 151: ...es this means that main camera is displayed and you can see the video image of yourself Off No picture is shown in the background of the welcome menu Logo It is possible to upload a company logo to the system For more information about how to upload a Logo see Appendix 6 Set the Logo settings to On to display the logo On Choose On if you want the company logo to appear in the background of the wel...

Page 152: ...ed on the welcome menu Off Welcome text is not displayed on the welcome menu Welcome Text You can change the welcome text to any text you like instead of the default text Remember that Display Welcome Text must be On to be able to edit the welcome text ...

Page 153: ...Administrator Settings 153 4 2 9 Icons The following indicator icons may be set to on or off Mic Off Volume Off On Air Encryption Bad Network Telephone See On screen Indicators for details ...

Page 154: ...estro MXP 154 4 3 Presentation Settings Presentation Settings contain Presentation Start H 239 Startup Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Appearance PIP Placing VNC Settings ...

Page 155: ...d see the System Information menu in Control Panel Manual means that you manually choose if you want to start Duo Video or not every time you start a presentation Auto Dual Stream starts automatically when you start a presentation in other words when you choose a second video source If your system or the far end system is not capable of Duo Video H 239 you will not use Dual Stream but rather send ...

Page 156: ...ssion of two video streams It combines elements of Duo Video and People Content If H 239 is disabled you will still be able to start TANDBERG Dual Video Stream Enabled Enables H 239 Disabled Disables H 239 The TANDBERG 550 MXP can only receive Dual Video Stream ...

Page 157: ...source the system will start with Main Camera every time the system wakes up from standby regardless of what the previous user was using You can change Startup Video Source to Main Camera PC Document Camera VCR AUX VNC or Current depending on what video sources you have available for your system Choosing Current will result in the last used video source before the system went to standby ...

Page 158: ...ote Pressing the Presentation button will put the Presentation Source on display Presentation Source is PC by default You can change the Presentation Source to any video source and none Choosing none results in opening the Presentation menu when pressing the Presentation key Only for systems with the PC video input available ...

Page 159: ...lt Snapshot Source This means that you take a snapshot of the video source that is currently active You can change the Snapshot Source to any video source In this way you can program the snapshot key to apply only for PC for instance Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active ...

Page 160: ...they are sent or received The snapshots will be sent and received but not displayed With Auto Display Snapshot set for Manual you must enter the Presentation menu to display a snapshot Auto A sent or received snapshot will automatically be displayed on the screen Manual A sent or received snapshot will not be displayed on the screen To see the snapshot choose Display Snapshot in the Presentation m...

Page 161: ...e Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures You can of course show or hide the PIP with the Layout button on the remote anytime On PIP On means that a Picture in Picture will always be displayed Off PIP Off means that PIP is not displayed automati...

Page 162: ...hall appear You can of course move the PIP with the Layout button on the remote anytime Top Right PIP is placed in the Top Right corner Bottom Right PIP is placed in the Bottom Right corner Bottom Left PIP is placed in the Bottom Left corner Top Left PIP is placed in the Top Left corner ...

Page 163: ...orner of the Windows taskbar You can also select Command Prompt from the Startup menu Run and type cmd then enter This will open a command window and from here Type ipconfig and press enter Display Number The display number for VNC is 0 and upwards If you are using WinVNC double click on the icon on the taskbar to view WinVNC properties This number should correspond with Display Number in this men...

Page 164: ...TANDBERG Maestro MXP 164 4 4 Call Quality Call Quality contains the settings Video Algorithm Audio Algorithm AAC LD 128kbps Natural Video Max Upstream Rate Video Quality Default Call Settings ...

Page 165: ... remote system Use this menu to disable video algorithms in case you have interoperability issues calling other systems H 264 Bandwidth efficient video compression and decompression H 263 Normal video compression and decompression H 261 Legacy video compression and decompression The system will always have H 261 enabled Therefore it is impossible to uncheck H 261 ...

Page 166: ...ity audio MPEG 4 Advanced Audio Coding Low Delay 20 kHz stereo at 128kbps mono at 64kbps Call Rate vs Audio algorithms selected Modify remove algorithms used by unchecking the different audio algorithms Automatically preferred audio algorithms on call rates up to and including 192kbps 1 G 722 1 24kbps or 32kbps 2 G 728 16kbps 3 AAC LD 64kbps or 56kbps 4 G 722 56kbps 64kbps or 48kbps 5 G 711 64kbps...

Page 167: ...tereo audio requires twice the bandwidth as mono CD quality audio Therefore we recommend enabling stereo audio on high call rates only To enable stereo CD quality audio you need to specify a call rate for when stereo automatically should be enabled On lower call rates mono CD quality audio 64kbps AAC LD will be enabled Stereo I O mode needs to be enabled to get stereo audio see Stereo Settings for...

Page 168: ...bled in H 323 MultiSite calls and in H 320 Continuous Presence MultiSite calls Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above Reception of Natural Video is in this case always enabled Off Natural Video Off will disable both transmission and reception of Natural Video Custom 384 kbps and above to 1920 kbps and above 50 fields per second on PAL systems Will...

Page 169: ...ax Upstream Rate kbps defines the desired maximum transmitted call rate This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth especially useful for home offices with different upstream and downstream rates typically ADSL ...

Page 170: ... transmit the format closest to the video input format Each video input can be configured to either motion or sharpness Motion When there is a need for higher frame rates typically when a large number of participants are present or when there is a lot of motion in the picture At low bit rate CIF will be used from a PAL video input SIF from NTSC w288p from wide format HD720p input VGA SVGA XGA from...

Page 171: ... of the remote system s Basic Video Quality Video Input Transmission mode selection rules MOTION PAL 448p iCIF 50 CIF QCIF MOTION NTSC 400p 448p iSIF 60 iCIF 60 SIF CIF QCIF MOTION VGA CIF QCIF MOTION SVGA CIF QCIF MOTION XGA CIF QCIF MOTION Wide w448p w288p CIF QCIF SHARPNESS PAL 4CIF VGA CIF QCIF SHARPNESS NTSC 4SIF 4CIF VGA SIF CIF QCIF SHARPNESS VGA VGA 4CIF CIF QCIF SHARPNESS SVGA SVGA XGA 4C...

Page 172: ...ve PC Resolutions XGA 1024 x 768 pixels Digital Clarity SVGA 800 x 600 pixels Digital Clarity VGA 640 x 480 pixels Digital Clarity Wide 16 9 Resolutions w288p 512 x 288 pixels w448p 768 x 448 pixels w576p 1024 x 576 pixels w720p 1280 x 720 pixels Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats 448p 400p iCIF iSIF w288p w448p w576p and w720p ...

Page 173: ...etup of a video call to fail The call will then be set up as a telephone call instead if Fallback to Telephony is enabled For MultiSite calls Call Type enables you to specify both telephone calls and video calls in the same conference Network The Network alternatives are Auto ISDN H 323 SIP If Auto is selected the system will select the right network depending on the entered number If an IP addres...

Page 174: ...3072 kbps 3 Mbps IP only 2560 kbps 2 5 Mbps IP only 1920 kbps 2 Mbps 30B 1472 kbps 23B 1152 kbps 18B 768 kbps 12B 512 kbps 8B 384 kbps 6B 320 kbps 5B 256 kbps 4B 192 kbps 3B 128 kbps 2B Bonding H 221 64 kbps 1B H 221 H0 1xH0 384 kbps PRI only Note that some software versions and networks do not support all channel selections Restrict 56k A restricted call uses 56kbps channels rather then the defau...

Page 175: ... different systems on the same ISDN line and is primarily used in European Countries LAN equivalent extension address or TCS 4 is used to address different systems on a LAN when dialing via a gateway To specify an ISDN sub address or its LAN equivalent extension address TCS 4 add a star after the number and then enter the sub address extension address Example 12345678 10 number Sub address extensi...

Page 176: ...TANDBERG Maestro MXP 176 4 5 Audio Audio contains the settings Inputs Outputs Echo Control Stereo Settings Audio Leveling AGC Alert Tones and Volume ...

Page 177: ...er on this input it should not be connected to any microphones The audio source connected to this input will be heard from the local speaker as well Audio input 6 is intended for connection to a VCR or DVD player It can also be connected to other external playback devices As there is no acoustic echo canceller on this input it should not be connected to any microphones The audio entering this inpu...

Page 178: ...evel should be adjusted so that the Peak Performance meter never reaches the maximum value to avoid the acoustic echo canceller to malfunction due to overload of the microphone The default levels for Mic 1 2 and 3 are set for use with an Audio Technica AT871R or AT841R microphone in an average videoconferencing room The gain can be adjusted correctly for a wide range of microphones A few examples ...

Page 179: ...49 4 dBu 4 5 dB 49 4 mVpp 32 9 dBu 50 9 dBu 6 0 dB 41 6 mVpp 34 4 dBu 52 4 dBu 7 5 dB 35 0 mVpp 35 9 dBu 53 9 dBu 9 0 dB 29 4 mVpp 37 4 dBu 55 4 dBu 10 5 dB 24 8 mVpp 38 9 dBu 56 9 dBu 12 0 dB 20 8 mVpp 40 4 dBu 58 4 dBu 13 5 dB 17 5 mVpp 41 9 dBu 59 9 dBu 15 0 dB 14 8 mVpp 43 4 dBu 61 4 dBu 16 5 dB 12 4 mVpp 44 9 dBu 62 9 dBu 18 0 dB 10 4 mVpp 46 4 dBu 64 4 dBu 19 5 dB 8 8 mVpp 47 9 dBu 65 9 dBu ...

Page 180: ...5 dBu 12 0 dB 3 9 Vpp 5 0 dBu 13 0 dBu 13 5 dB 3 3 Vpp 3 5 dBu 14 5 dBu 15 0 dB 2 8 Vpp 2 0 dBu 16 0 dBu 16 5 dB 2 3 Vpp 0 5 dBu 17 5 dBu 18 0 dB 2 0 Vpp 1 0 dBu 19 0 dBu 19 5 dB 1 6 Vpp 2 5 dBu 20 5 dBu 21 0 dB 1 4 Vpp 4 0 dBu 22 0 dBu 22 5 dB 1 2 Vpp 5 5 dBu 23 5 dBu Table2 Signal Levels Line level inputs Note that for the dBu value for input clipping level and absolute max output level a sine w...

Page 181: ...Auto the system will select analog or digital SPDIF mode dependent on the detected Audio Module If a TANDBERG Digital NAM is detected then SPDIF mode will be selected otherwise analog mode will be selected Setting the Out 1 Mode to either Analog or SPDIF will override the auto detected mode See Stereo Settings for more information Audio Module Select Audio Module according to the type of Audio Mod...

Page 182: ...13 0 dBu 12 0 dB 4 6 Vpp 6 5 dBu 11 5 dBu 13 5 dB 5 5 Vpp 8 0 dBu 10 0 dBu 15 0 dB 6 5 Vpp 9 5 dBu 8 5 dBu 16 5 dB 7 8 Vpp 11 0 dBu 7 0 dBu 18 0 dB 9 2 Vpp 12 5 dBu 5 5 dBu 19 5 dB 11 0 Vpp 14 0 dBu 4 0 dBu 21 0 dB 13 0 Vpp 15 5 dBu 2 5 dBu 22 5 dB 15 5 Vpp 17 0 dBu 1 0 dBu Applies to Output 1 at volume setting 15 Note that for the dBu value for input clipping level and absolute max output level a...

Page 183: ...tivates both Echo Control and Noise Reduction Note that it is your echo canceller that improves the audio quality experienced by the other site When you hear an echo of your own audio it is most likely the far end s echo canceller that is malfunctioning Tips for improving the echo canceller performance Place all microphones as far as possible from the loudspeakers Minimum loudspeaker microphone di...

Page 184: ...n Audio out 1 and 2 If Stereo I O Mode is On Audio input 5 and 6 and audio output 2 and 3 will behave as a stereo input output pair VCR left and right The VCR Ducking and AGC setting for audio input 6 will in this case apply to both audio input 5 and 6 The Audio out 2 VCR left stereo channel will be a mix of the microphones and the far end left channel Audio out 3 VCR right stereo channel will be ...

Page 185: ...e inputs VCR Left and VCR Right or a stereo signal is received from the Far End If the system is not connected to a Digital NAM stereo sound on the loudspeaker outputs will be present in the following situations If system is idle and a stereo input signal is connected to the inputs VCR Left and VCR Right If system is in a call with mic off and a stereo input signal is connected to the inputs VCR L...

Page 186: ...he audio input level settings The AGC will not compensate for severe maladjustment of input levels When applying a weak signal in the presence of strong background noise the AGC might amplify the background noise as well as the signal Therefore in noisy environments it is advisable to turn the AGC off Example In most conferences the participants will speak at different levels and be at different d...

Page 187: ...ephone calls Alert Volume You may change the volume level for the selected ringing tone Alert Speaker The system also has an internal call alerting speaker On The internal speaker will warn you of an incoming call even though the monitor may not be switched on Off The internal speaker is switched off Key Tones On There will be a sound indicator when pressing keys on the remote control Off There wi...

Page 188: ...TANDBERG Maestro MXP 188 4 6 Video Video contains the settings Camera Tracking Mode MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name ...

Page 189: ...uitable when wide angle images are preferred over close up images Normal Should be used in regular meetings Fast The system quickly zooms in on a single person speaking Suitable when close ups are preferred over wide angle images Note that the Camera Tracking Mode entry will not be available if not using the TANDBERG WAVE II Camera ...

Page 190: ...ill be displayed and provide information about the conference Off The MultiSite MCU DuoVideo indicators will not be displayed Auto The MultiSite MCU DuoVideo indicators will be displayed for a few seconds and then timed out When grabbing the remote control the indicators will be shown again ...

Page 191: ... When Floor to Full Screen is Off someone who request floor in a MultiSite conference using the 5 1 layout will be seen in the large square rather than full screen On The participant that has the floor is displayed in full screen regardless of what MultiSite layout that is used Off The participant that has the floor is displayed in the MultiSite layout that is used ...

Page 192: ...JPEG snapshots and provide them when requested as http get or via ftp See Appendix 6 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled Note that web snapshots are not generated if the conference is encrypted ...

Page 193: ...3 or 4 video participants is displayed with 4 Split A MultiSite call with 5 or 6 video participants is displayed with 5 1 Split Voice Switched Voice Switched mode displays the participant that is speaking in full screen 4 Split 4 Split displays the 4 last speaking Participants 5 1 Split 5 1 Split displays the speaking participant in a big picture and the other participants in small pictures Contin...

Page 194: ...TANDBERG Maestro MXP 194 Voice Switched mode ...

Page 195: ...ources are available on your system The video names cannot exceed eight characters The names correspond to the video names in the Presentation Menu Choose Presentation from the main menu and open the Main Video or Presentation Video pop up menu If video names are changed you will see the changed name appear in the Main Video and Presentation Video menus ...

Page 196: ...TANDBERG Maestro MXP 196 4 7 Security Security contains the settings Encryption Encryption Mode Passwords ...

Page 197: ... displayed The closed padlock will only be displayed on each site when all links in the MultiSite conference are encrypted If the far end supports encryption the systems will initiate encryption after the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed On The system will only send and receive encrypted data T...

Page 198: ... AES with 128 bits encryption when setting up calls If AES is not supported by the other site s no other type of encryption will be initiated DES The system will always try to set up the call using DES with 56 bits encryption on ISDN and IP If all other sites do not support DES no other type of encryption will be initiated Both AES and DES Encryption are supported for mixed ISDN IP calls In additi...

Page 199: ...ministrator Password IP Access Password Streaming Password VNC Password Access Code and Remote Software Upgrade password are duplicated from their respective menus Using the Security menu gives you a quick way to change all passwords of the system ...

Page 200: ...TANDBERG Maestro MXP 200 4 8 Network The network menu contain ISDN External Leased E1 T1 LAN Settings Network Profiles Data Port ...

Page 201: ...er the ISDN PRI Settings menu to set the PRI parameters Leased E1 T1 If you want to use your system via Leased E1 T1 you should select Network Type Leased E1 T1 and enter the Leased E1 T1 Settings see Leased E1 T1 Settings menu to set the Leased E1 T1 parameters External If you want to use special networks and connect using RS449 V 35 X 21 or connect to ISDN via an external IMUX you should select ...

Page 202: ...u want to use this ISDN line you need to set Enabled On and enter the numbers of your ISDN line If some of the ISDN lines are not to be used set Enabled Off Line 1 should always be enabled National ISDN and AT T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID Service Profile IDentifier numbers for each ISDN line from your network pro...

Page 203: ...ttach different ISDN terminals with different numbers to the same physical ISDN telephone line If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered If available this service can be ordered from your telephone company Parallel dial On Channels will be dialed and connected in parallel when setting up a BONDING call Off Channels will be diale...

Page 204: ...s a list of common ISDN PRI T1 switches Type Manufacturer PRI Switch Type setting ATT 4 ESS ATT 5 ESS DMS 100 DMS 250 AT T AT T Lucent Northern Telecom Telecom Northern AT T ISDN AT T ISDN or National ISDN National ISDN National ISDN Settings will depend on configuration of the switch PRI Switch Type is not changed when Restoring Defaults Channel Hunting Max Channels Maximum number of channels the...

Page 205: ...f the user tries to make an 8 channel call the call will be established with 6 channels since Max Channels is set to 6 Line Settings T1 Cable Length 1 T1 Cable Length 1 specifies the distance to the CSU connected to the E1 T1 port 1 on codec 1 E1 CRC 4 E1 CRC 4 is used for most E1 PRI configurations You can turn it off if not supported by your E1 network equipment For further information see Appen...

Page 206: ...ntact your service provider to get the correct profile Service profiles for AT T NSF Service Disable 0 SDN including GSDN 1 Megacom 800 2 Megacom 3 Accunet 6 Long Distance 7 International 800 8 MultiQuest 16 Call Redirection Service 23 Service profiles for Sprint NSF Service Reserved 0 Private 1 Inwatts 2 Outwatts 3 FX 4 TieTrunk 5 Service profiles for MCI NSF Service VNET Vision 1 800 2 PRISM1 PR...

Page 207: ...e E1 30 channels or T1 24 channels E1 will be default for PAL versions T1 default for NTSC versions Max Channels Indicates the maximum number of channels the codec is allowed to use on the E1 T1 interface When E1 is selected maximum is 30 channels When T1 is selected maximum is 24 channels Start Channel Indicates the first E1 T1 channel the codec is allowed to use This setting might be used if the...

Page 208: ...hen dialing RS366 via an ADTRAN ISU 512 IMUX This dialing scheme will map the call type and bandwidth selection to ADTRAN ISU 512 specific suffixes to the dialed number Should only be used when connected to an ADTRAN ISU 512 The Adtran ISU512 uses the following suffixes Number C R C Call Type 2 audio 3 56kbps 4 64kbps R Channel Rate 0 2xh221 2x56 64kbps 1 to 8 the Call Rate Leased Line Leased Line...

Page 209: ...nals RS449 V35 Compatible Use RS449 V35 Compatible when the external equipment provides two clock signals one for transmit and one for receive The difference between RS449 and V35 is only the cable X21 Compatible Use X21 Compatible when the external equipment provides a common clock signal for both transmits and receives ...

Page 210: ...sting a videoconference from one site to many others e g via satellite where there is no possibility to negotiate quality between the receivers and the originator due to one way communication Off Standard two way communication with quality negotiation between both sides ...

Page 211: ...Administrator Settings 211 4 8 2 LAN Settings LAN Settings contain IP Settings H 323 Settings SIP Settings SNMP Settings IP Services Quality of Service 802 1X Settings ...

Page 212: ...P is used for NTP DNS Server Addresses DHCP IP address IP subnet mask and Gateway are not used because the DHCP server assigns these parameters Static The system s IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on...

Page 213: ...ct to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password The default IP Access Password is TANDBERG ...

Page 214: ...ecified If the network addresses are unknown please contact your administrator or Internet Service Provider DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names Example DNS Domain Name is example com and the name to lookup is videosystem will result in a videosystem example com DNS lookup ...

Page 215: ...D The H 323 ID of the system may be specified here The System name is used if no H 323 ID is entered H 323 Call Setup Direct An IP address must be dialed in order to make a H 323 call The system will not use a gatekeeper or CallManager Gatekeeper The system will use a gatekeeper to make an H 323 call CallManager The system will use a CallManager to make a H 323 call H 323 Prefix When dialing a num...

Page 216: ...BERG Expressway firewall traversal solution and is placed outside the firewall you should register the IP address of your Border Controller as the Gatekeeper IP address and set H 323 Call Setup to Gatekeeper Authentication Mode Auto If Authentication Mode is set to Auto and the gatekeeper indicates that it requires authentication the endpoint will automatically try to authenticate itself to the Ga...

Page 217: ...Administrator Settings 217 CallManager Settings CallManager IP This is the CallManager IP address that is used if you specify H 323 Call Setup CallManager ...

Page 218: ... is done to make it possible to place calls to endpoints on the LAN as well as endpoints on the WAN NAT Address This must be the external global IP address to the router with NAT support Packets sent to the router will then be routed to the system In the router the following ports must be routed to the system s IP address Port 1720 Port 5555 5560 Port 2326 2365 Please contact your TANDBERG represe...

Page 219: ... of the SIP Address URI is usually a full name or system name Examples Alice Wonderland System 01 SIP Address The SIP Address is the SIP URI used to address the system SIP Address URI text field Examples alice example com 1234 1234 example com Server Discovery Auto When Auto is selected the SIP Server address is obtained using Dynamic Host Configuration Protocol DHCP Manual When Manual is selected...

Page 220: ...ortel Microsoft and Experimental Current RFC s and Drafts supported RFC 3261 SIP Session Initiation Protocol RFC 2327 SDP Session Description Protocol RFC 3264 An Offer Answer Model with the Session Description Protocol SDP RFC 3263 Session Initiation Protocol SIP Locating SIP Servers No support for NAPTR records RFC 3311 The Session Initiation Protocol SIP UPDATE Method RFC 2976 SIP INFO Method D...

Page 221: ... the Session Initiation Protocol SIP for Symmetric Response Routing RFC3984 RTP Payload Format for H 264 Video RFC3016 RTP Payload Format for MPEG 4 Audio Visual Streams Media Capabilities supported in SIP Audio PCMU G 711 u law PCMA G 711 a law G 722 64 kbps G722 1 24kbit G 722 1 32 kbps Video H 261 QCIF 1 30 CIF 1 30 H 263 SQCIF 1 30 QCIF 1 30 CIF 1 30 4CIF 2 30 H 263 XGA 4 30 SVGA 3 30 VGA 2 30...

Page 222: ...SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three SNMP managers All traps will then be sent to the hosts listed SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP ag...

Page 223: ...plemented The Network Time Protocol NTP is used to synchronize the time of the system to a reference time server The NTP IP setting holds the IP address to a time source where the system can get the exact time The time server will subsequently be queried every 24th hour for time updates The system will use the time to timestamp messages transmitted to Gatekeepers or Border Controllers requiring H ...

Page 224: ... 7 for each type of packets Auto will provide the following priority Audio Video Data Signaling 4 4 3 6 IP Type of Service TOS helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the throughput Reliability Tells the router to maximize the reliability Cost Tells the router to minimize the cost IP...

Page 225: ...hich priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls The priority ranges from 0 to 63 for each type of packets ...

Page 226: ... types that support different tunneled identity EAP PEAP and EAP TTLS The anonymous ID if set will be used for the initial unencrypted EAP Identity Request Identity The 802 1x Username is the username needed for 802 1x authentication Password The 802 1x Password is the password needed for 802 1x authentication EAP MD5 On The EAP MD5 protocol is enabled Off The EAP MD5 protocol is disabled EAP_TTLS...

Page 227: ...will automatically be added in front of the number being dialed Example 0 is added as a Call Prefix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 012345678 Using the three last profiles you can enter the name of a profile prefix and network selection This is useful if you have a fixed prefix for your service provider ...

Page 228: ...ports a subset of the Hayes command set as well as a comprehensive set of system specific commands It maintains communication with the data port s command interpreter at all times All features available from the hand held remote control can be accessed through the data port Data Port 2 Data port 2 is dedicated to the main camera and will not be available in standard configuration The Data Port 2 m...

Page 229: ...ings 229 4 8 5 Restore Default Settings Restore Default Settings will restore all administrator settings Note that this will not affect your Call Directory information Network Type Line Setup numbers or your SPID numbers ...

Page 230: ...ow to connect peripheral equipment to your system First of all however we recommend you examine Interfaces with details on the available connectors on the back of the system Codec Peripheral Equipment contains Interfaces Document Camera VCR DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add On Dual Monitor XGA Monitors and Projectors VESA Disp...

Page 231: ... a PAL or NTSC input VGA formats supported on DVI I in SVGA 800x600 60Hz 72Hz 75Hz 85Hz XGA 1024x768 60 Hz 70Hz 75Hz SXGA 1280x1024 60Hz HD720p 1280x720 50 60 Hz 6 Video Outputs 2 S Video outputs Mini DIN connectors 2 composite video outputs RCA connectors 2 VGA DVI I DVI Digital Video Interface I Integrated Digital Analog output analog or digital The first Mini DIN connector and the first RCA con...

Page 232: ...hnology made to maximize the quality of flat panel LCD monitors and high end video graphics cards The TANDBERG codec contains a DVI I plug that can transmit either digital DVI signals or standard analog VGA signals depending on what type of monitor is connected DVI Specifications TANDBERG DVI I follows the VESA Monitor Timing Standard v1 08 also knows as Display Monitor Timing DMT The resolution u...

Page 233: ...Data1 17 T M D S Data0 2 T M D S Data2 10 T M D S Data1 18 T M D S Data0 3 T M D S Data2 4 Shield 11 T M D S Data1 3 Shield 19 T M D S Data0 5 Shield 4 T M D S Data4 12 T M D S Data3 20 T M D S Data5 5 T M D S Data4 13 T M D S Data3 21 T M D S Data5 6 DDC Clock 14 5V Power 22 T M D S Clock Shield 7 DDC Data 15 Ground return for 5V HSync and VSync 23 T M D S Clock 8 Analog Vertical Sync 16 Hot Plug...

Page 234: ...Yellow DDC Power 5V 14 16 9 Red Digital return 15 5 10 Black RGB Red C1 1 Red Coax RGB Green C2 2 Green Coax RGB Blue C3 3 Blue Coax Horizontal Sync C4 13 Brown RGB Return C5 6 7 8 RGB Coax Shield Outer Shield Ground Shell Shell Outer Shield Audio Left Centre Tip Audio Black Audio Right Ring Centre Audio Red Audio GND Gnd Sleeve Gnd Audio Shield PC cable VGA DVI with integrated audio ...

Page 235: ... 24 V 5 Phantom power resistor pin 2 1200 ohms Phantom power resistor pin 3 1200 ohms Max phantom power current pr mic 12 mA 3 Audio Outputs 1 output line level via RCA connector providing audio from far end in addition to dial tones This output also supports S PDIF S PDIF Sony Philips Digital Interface is used by the Digital Natural Audio module 1 AUX output line level via RCA connector providing...

Page 236: ...put using the volume control setting 5 1 3 Network Ethernet 1 x Ethernet RJ 45 Jack LAN interface 10 100 Mb up to 4 or 6 Mbps depending on the bandwidth option installed To connect the system to a LAN use the Ethernet cable provided by TANDBERG or a standard Ethernet cable The cable specification is 1 1 2 2 3 3 6 6 If no LAN is available and the codec is connected directly to a computer use a cros...

Page 237: ...n 6 TX ISDN PRI Interface 1 x PRI RJ 45 Jack Primary Rate Leased Line E1 T1 G 703 Interface up to 2 Mbps 1 x PRI RJ 45 Jack Primary Rate for future use To connect the system to PRI use the ISDN cable provided by TANDBERG or a standard PRI cable The pinout of the E1 T1 interface is PRI Pinout Crossover PRI cable Pin 1 RX 4 Pin 2 RX 5 Pin 4 TX 1 Pin 5 TX 2 Note TANDBERG recommends always using categ...

Page 238: ...423 For balanced signals a 0 low voltage is defined as terminal A positive with respect to terminal B For unbalanced signals a 0 low voltage is defined as terminal positive with respect to GND Cable length max Leased Line Control 20 Meter ...

Page 239: ...rding to V 11 RS422 and single ended signals in accordance with V 10 RS423 For balanced signals a 0 low voltage is defined as terminal A positive with respect to terminal B For unbalanced signals a 0 low voltage is defined as terminal positive with respect to GND Cable length max Leased Line Control 20 Meter ...

Page 240: ...TANDBERG Maestro MXP 240 All signals are electrically according to RS232 Cable length max 5 meter X21 ...

Page 241: ...according to V 11 RS422 and single ended signals in accordance with V 10 RS423 For balanced signals a 0 low voltage is defined as terminal A positive with respect to terminal B For unbalanced signals a 0 low voltage is defined as terminal positive with respect to GND Cable length max 50 meter ...

Page 242: ... port 2 and pin number 4 provides 12V DC 1 Amps to the main camera Otherwise the pin outs for both data ports are the same Signal name Direction Pin number Carrier detect CD From DCE 1 Receive data RXD From DCE 2 Transmit data TXD To DCE 3 Data terminal ready DTR From DCE 4 Signal ground GND 5 Data set ready DSR From DCE 6 Ready to send RTS To DCE 7 Clear to send CTS From DCE 8 Ring indicator RI F...

Page 243: ...cument camera to the Doc Cam input if available on the system 2 Open the Presentation menu from Main menu and choose Doc Cam 3 You can also program the Presentation key on the remote to activate document camera See chapter Presentation Key for more information If you want to use S Video from the document camera you can connect the document camera to the AUX input on the system Note that this requi...

Page 244: ...nitor the local audio and the remote audio It will record the conference in stereo if stereo audio is used in the conference When recording a videoconference connect a cable between Video Out 2 on the system and Video In on the VCR Connect a cable between Audio Out 2 on the system and Audio In on the VCR For stereo recording connect Video cable between Video Out 2 on the system to Video In on the ...

Page 245: ...lications The system is able to control up to 4 WAVE II cameras Optional WAVE II cameras are supplied with the necessary cabling In addition an external power supply for the camera is included WAVE II camera number two must be connected to video input 2 Camera number three must be connected to video input 3 and so forth The maximum length of the camera cable for multiple cameras supported by TANDB...

Page 246: ...ked Mic1 Mic2 Mic3 Mic 1 3 XLR and 4 RCA Input The connected microphones will by default be mixed When more than one microphone is connected you have the option to use the Voice Activate Camera Tracking feature Audio Science Microphone TANDBERG s award winning Audio Science microphone is a ceiling mounted wide coverage boundary microphone which can eliminate the need for table microphones It is de...

Page 247: ...Peripheral Equipment 247 ...

Page 248: ...amplifier and the DNAM loudspeaker cabinet The DNAM loudspeaker cabinet is based on several editions one for each of the 6000 MXP 6000 MXP Profile 7000 MXP and 8000 MXP systems For the 6000 MXP and the 8000 MXP system the audio amplifier is integrated in the loudspeaker cabinet For the Maestro system the amplifier and the loudspeaker cabinet is integrated directly into the system pedestal TANDBERG...

Page 249: ...peaker Stereo Kit Full dynamic range for audio high fidelity range Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels In out Audio In S PDIF stereo or Analog mono using the same connector Differential In female XLR pinout 1 GND 2 Signal 3 Signal Loop Out line out directly from the input always analog even with S PDIF...

Page 250: ...o Speaker Kit make sure the complete videoconferencing system is powered down When connecting the Stereo Speaker Kit to a system with already integrated stereo speakers these integrated speakers will be disabled and a new filter and specification setup is loaded when powering up the videoconferencing system Please refer to the section Stereo Speaker Kit for details TANDBERG 3000 MXP Profile The TA...

Page 251: ...egrated Stereo Speakers 2 15W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF speaker cabinet Note that there are different solutions on integrated audio modules and speakers included in the larger high end TANDBERG systems Please contact your TANDBERG representative for more information These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only...

Page 252: ...ormation Check also that the full range frequency audio coding AAC LD is enabled In Call Quality menu AAC LD is checked and AAC LD 128 threshold is the same or lower than the call rate you are planning to use See chapter Audio Algorithm and AAC LD 128kbps for more information An installation sheet is enclosed in the Stereo Loudspeaker Kit which also describes recommended physical speaker placement...

Page 253: ...Peripheral Equipment 253 ...

Page 254: ...udio input without integrated echo cancelling In addition to using ISDN and IP for your telephone sites it is possible to connect a telephone using normal POTS line by Connect the audio out from the conference telephone to the AUX input Connect the audio input from the conference telephone to the AUX output which provides a mixed signal between local and far end optional MultiSite package availabl...

Page 255: ...nal monitor bigger cabinet top plate and associated cabling The Dual Monitor can be used to show full screen selfview snapshots and Duo Video To use the system in the Dual Monitor configuration 1 Connect Video Out 2 preferably otherwise Video Out 4 on the system to a video input on the dual monitor 2 Set Dual Monitor to On in the General Settings menu ...

Page 256: ...nitors and Projectors Optional Some TANDBERG systems can be delivered with optional single or dual TV XGA monitors It can also be connected to any DVI VGA PAL or NTSC display Note that this requires a system with minimum one DVI I output ...

Page 257: ...res a system supplied with a VGA DVI output The VESA DPMS standard consists of four modes Normal Standby Suspend and Off and applies to all Sync formats e g VGA DPMS standard Normal Standby Suspend Off H sync On Off On Off V sync On On Off Off Power savings None Minimal Substantial Maximum Recovery time None 2 3 seconds 2 3 seconds 8 10 seconds In Off mode some power may still be drawn in order to...

Page 258: ...ansmitter and the monitor can go from Monitor On Power state to Intermediate Power state Active off Power state The monitor can go from Intermediate Power state to Active off Power state when the monitor timer expires Non Link Recoverable Off Power State The monitor can enter Non Link Recoverable Off Power State when the codec is switched off or if the DVI cable is disconnected This power state is...

Page 259: ...screen settings TANDBERG supports EDID structure v1 3 which adheres to the MS Plug Play definition This standard contains information on product ID basic display parameters timing identifications and detailed timing descriptions In F1 and above TANDBERG will use the EDID information to decide which resolution to use 800x600 75Hz or 1024x768 60Hz Example 1024x768 60Hz Detailed timing description Pi...

Page 260: ...00 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494 HBO IBM G97 IBM E74 IBM 6743 60N JVC LT 23X475 JVC LT 23C50BU JVC LT 23X576 LG L3200A LG M3200C Löewe TAA112747 MAG D700 MAG DJ707 Panasonic SL75 Pioneer PDP 50MXE10 Pioneer PDP 42MXE10 S Pioneer PDP 43MXE1 S Pioneer PDP 50MXE11 Samsung 191T Samsung 323T Need to comply with the VESA EDID standard ...

Page 261: ...g the file system Appendix 7 Web Interface Appendix 8 Connecting the system to PRI T1 Appendix 9 Connecting the system to the Switched 56 network Appendix 10 Connecting the system to ISDN using NT1 network adapters Appendix 11 Wave II Camera Pinouts and Connectors Appendix 12 Remote control Appendix 13 CallManager registration Appendix 14 Diagnostic Tools for IP Appendix 15 System Upgrade Appendix...

Page 262: ...PAL VGA SVGA XGA or SXGA LIVE VIDEO RESOLUTIONS NATIVE NTSC 4SIF 704 x 480 pixels Digital Clarity EMBEDDED ENCRYPTION H 320 and H 323 point to point and multipoint calls Standards based H 233 H 234 H 235 v2 v3 DES and AES NIST validated AES NIST validated DES Automatic key generation and exchange Supported in Dual Stream and Multisite IP NETWORK FEATURES H 235 Authentication Differentiated Service...

Page 263: ...U STANDARDS SUPPORTED H 231 H 233 H 234 H 235 v2 v3 H 239 H 241 H 243 H 281 BONDING ISO 13871 H 320 H 323 H 331 RFC 3261 RFC 2237 RFC 3264 RC 3311 RFC 3550 RFC 2032 RFC 2190 RFC 2429 RFC 3407 H 460 18 H 460 19 W A V E WIDE ANGLE VIEW II CAMERA 10 x zoom 1 4 CCD 15 20 tilt 95 pan 61 vertical field of view 96 total vertical field of view 77 horizontal field of view 267 total horizontal field of view...

Page 264: ...to 140 F at RH 10 90 non condensing APPROVALS Directive 73 23 EEC Low Voltage Directive Standard EN 60950 Directive 89 336 EEC EMC Directive Standard EN 55022 Class B Standard EN 55024 Standard EN 61000 3 2 3 3 Directive 1999 5 EEC R TTE Directive Standard TBR3 Standard TBR4 Approved according to UL 60950 and CAN CSA C22 2 No 60950 Complies with FCC15B Class B DIMENSIONS Width 649 mm Depth 707 mm ...

Page 265: ...udio 3x1536 video no audio Total 6144kbps 6x1152 video 5 audio 5x1536 video no audio 4x1920 video 5 audio 3x3072 video no audio Rate Matching Yes Yes Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 2Mbps Up to 2Mbps Picture Mode MultiSite VS CP4 CP5 1 VS CP4 CP5 1 Model 3000MXP 3000NET MXP 2000MXP 1500MXP Bandwidth Point to point ISDN IP Standard 384 ...

Page 266: ...XP 990NET MXP 880MXP 880NET MXP Bandwidth Point to point ISDN IP Standard 1920 IP only Options 512 1920 990NET 768 1920 Standard 1152 IP only Option 384 1152 MultiSite Total 2304kbps 4x768 video no audio 4x512 video 3 audio Total 1152kbps 4x384 video no audio 4x320 video 3 audio Rate Matching Yes Yes Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 2Mb...

Page 267: ...Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 768 Up to 768 Picture Mode MultiSite Not Available Not Available Model 550MXP Bandwidth Point to point ISDN IP Standard 768 IP only Options 128 768 384 768 MultiSite Not Available Rate Matching Not Available Dual Stream DuoVideo H 239 Not Available Secure Conference All bandwidths H 264 Up to 768 Picture...

Page 268: ...rom pale walls often produces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting If you still have problems with the iris and lighting manual adjustment of the camera parameters might help see Video Settings menu Dim scenes can also be improved by manually adjusti...

Page 269: ...y high contrast color desired Light blue is commonly used Acoustically reflective surfaces such as glass or concrete should be covered with curtains or sound treatment Audio Noise Floor preferred less than 44dBC Reverb Time 0 3 to 0 5 sec Ventilation Keep in mind Noise Floor Velocity Noise Therefore keep velocity of air low Room Should be located away from noise Should not have windows Doors shoul...

Page 270: ...w 1234 1250 A1 B2 ABC To upload this file to the system follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp IP address of your local system User press Enter or enter IP password Type bin and press Enter Go to the user folder type cd user Upload the access txt file type put access txt Exit from ftp type bye Administrator Password Access to the adm...

Page 271: ...ecure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryption algorithm will be selected on a port by port basis The type and status of the encryption negotiated is indicated by padlock symbols and on screen messages Encryption on the TANDBERG systems is fully automa...

Page 272: ...tion Processing Standard Publication 197 Advanced Encryption Standard by The National Institute of Standards and Technology NIST IEEE 802 1x EAP Extensible Authentication Protocol This is a standard for authentication and authorization of units systems onto the network Static configuration System ID and Password Anonymous ID for encryption challenge Enable methods Supported methods MD5 simple chal...

Page 273: ... edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or http IP address of system tmp snapshots xxx jpg site0 jpg Snapshot of current stream if MultiSite main jpg Snapshot of selfview site1 jpg Snapshot of decoded stream if point to point duo jpg Snapshot of the encoded stream if transmitting DuoVideo the decoded stream if receiving DuoVideo Custom logos Go to the folder w...

Page 274: ...LAN Settings 2 Specify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified 3 Start your Web browser In the address field type the IP address of the system Enter the password and the Web page of the system will be shown The default password is TANDBERG 4 Restart the system Choose Restart from the...

Page 275: ...CPE Customer Provided Equipment on the Adtran CSU straight through category 5 cable is recommended Connect to the network via the NET connector on the Adtran CSU Configuration of the system Open the Administrator Settings Menu from the Control Panel and select Network Choose Network Type PRI and specify your PRI number max Channels cable length between system and CSU and switch type Configuration ...

Page 276: ... two SW56 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 NUMBER2 SPID1 SPID2 program with number from the first SW56 line program with number from the second SW56 line program with number from the first SW56 line Leave blank How to call It is important to use Restrict 56k Select Restrict 5...

Page 277: ... the line provided from your network provider For convenience the NT1 adapters could be placed inside the cabinet If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector RJ45 at the wall socket Configuring The configuration of the system is performed in the same manner as described in ISDN...

Page 278: ...r jack This connector is used for the power and control signals to the main camera Pin 8 12V presence when connected in daisy chain Pin 7 GND Pin 6 GND Pin 5 RXD in Pin 4 TXD out Pin 3 12V Pin 2 GND Pin 1 12V Standard Phono Used for composite video signal Power 2 0 mm DC power jack 12V 1A required Standard Mini Din Used for S Video signal ...

Page 279: ...ut signal and external camera detection Note It does not provide power for cascaded camera PRI Pinout Pin 6 GND Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND Multiple Camera support The figure below is an example of how multiple cameras should be connected ...

Page 280: ...TANDBERG Maestro MXP 280 Dimensions Front view Side view Rear view Underside view ...

Page 281: ...ndix 12 Remote Control TRC 3 TRC4 The TANDBERG remote control transmits IR signals using the following parameters Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 7 IR wavelength 940nm IR carrier frequency 30kHz ...

Page 282: ... CANCEL 6 06 0 NUMBER 6 39 27 0 0 7 07 0 NUMBER 7 40 28 0 LAYOUT 0 LAYOUT 8 08 0 NUMBER 8 41 29 9 09 0 NUMBER 9 42 2A 0 MAIN CAM 10 0A 0 NUMBER 0 43 2B 0 PC 11 0B 0 44 2C 0 DOC CAM 12 0C 0 45 2D 0 DVD 13 0D 46 2E 0 AUX 14 0E 47 2F 0 HELP 15 0F 48 30 0 FAR END 16 10 49 31 0 PRESETS 17 11 PRESENTER 50 32 0 SERVICES 18 12 0 51 33 19 13 52 34 20 14 53 35 21 15 54 36 22 16 0 ZOOM OUT 55 37 23 17 0 ZOOM...

Page 283: ... up box will now appear on the screen and ask you if you would like to configure the directory number Push the ok button 5 You should now see the Directory Number Configuration WEB page Enter the E 164 phone number of your TANDBERG system in the Directory number field and in the Forward and Pickup Settings enter the time of No Answer Ring Duration The time selected has to have a value from 1 to 30...

Page 284: ...keeper or to the endpoint In case you have problems one would first ping the default gateway then the gatekeeper and then the other endpoint Traceroute Traceroute does exactly that it traces the route an IP packet takes to reach its destination and displays all router hops Traceroute is very useful for seeing exactly where there is a routing problem in the IP network and for checking where transpo...

Page 285: ...e using MultiSite if a site is disconnected and reconnected without terminating the entire conference the next site to be connected will have a H 245 port outside of the specified range If this functionality is required through a firewall the range of TCP ports can be extended past 5564 However if a site is disconnected and reconnected without ending the conference enough times one can quickly end...

Page 286: ...ade process is aborted before it s complete the system will work as normal with the original software The TANDBERG MXP systems can be upgraded in three different ways Using the web interface Using FTP Using ISDN A To upgrade using the web interface please do the following steps 1 Type the IP address of the TANDBERG MXP system that shall be upgraded for instance 10 0 8 77 in a standard browser such...

Page 287: ...Glossary 287 Figure 1 3 Enter the Release key in the Release Key field and press the Install Software button ...

Page 288: ...ed to click on the restart button and press OK to restart the system in order to activate the new software Once verified the system will reboot once more to complete the upload of all systems parameters kept from the old software revision 7 To verify that the new sw is installed refresh the page shown in figure1 after restart The Software Version should now show the new software version uploaded t...

Page 289: ... system using ISDN Please note that both systems must be on software version F3 0 or newer for this functionality Please also note that both systems must be on software version F3 0 or newer for this functionality 1 Connect to the system that shall be upgraded using ISDN 2 Copy the new software file to a folder on your computer for instance c software 3 Type the IP address of the TANDBERG MXP syst...

Page 290: ...TANDBERG 8 Press Install Software The system will now use about 90 of the call capacity to transfer the software file across During this time audio and video will be turned off 9 Once the software has been transferred and verified at the far end you will get a new webpage with information that the upgrade of the far end was successful At the same time a message box will appear at the remote system...

Page 291: ...Glossary 291 6 16 Appendix 16 Declaration of Conformity ...

Page 292: ...ker will warn you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only Audio input 4 Intended for connection to an external microphone amplifier or an external fixed mixer Audio input 5 Intended for connection to external playback devices or to telephone add on hybrids Audio input ...

Page 293: ...matically view the current speaker Chair control Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants Channel status Comprehensive information about the call progress listing the numbers called and if an error occurs a cause code is displayed CIF Common Intermediate Format 352x288 pixels Closed Captioni...

Page 294: ...Default for PAL versions Echo canceller Continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment Echo control When set to On the far end is prevented to hear their own audio Encryption Use encryption to make a secure call The system will try to make point to point calls using encryption If the far end system supports e...

Page 295: ...TANDBERG representatives Humfilter A highpass filter which reduces very low frequency noise I iCIF Interlaced CIF 352x288 pixels 50 fields per second Incoming call Someone calls in to your system Incoming MCU Calls If occupied in a call the system will provide a visual audio indication of an incoming call and ask to accept or reject the call IP address Defines the network address of the system Thi...

Page 296: ...on is not available on all systems MultiSite cascading By connecting up to 4 or 6 depending on the system capacity MultiSite systems together to achieve a higher number of participants in a multipoint call N NAT Network Address Translation NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traff...

Page 297: ...tor PC SoftPresenterTF Shows PC images via the LAN connection PIP Picture In Picture point to point call A call with two participants including your self POP Picture Outside Picture POP is a picture layout mode that is optimized for wide screens Full screen 1 3 layout and emulated dual monitor layout Presentation Presentation means to show another video source Use the Presentation Key for a predef...

Page 298: ...ding feature It also makes it possible to dial to another videoconferencing equipment phones and mobile phones in a uniform way and provides an on screen real time feedback on the progress of a call Split Screen All the participants in a MultiSite conference are displayed on the screen Former Continuous Presence Start Channel Indicates the firstE1 T1 channel the system is allowed to use The settin...

Page 299: ... dialing in via a gateway Terminal Names Lists the site numbers or name if supported of other sites connected in the conference Terminate meeting The chairman can terminate the conference i e all participants are disconnected TMS TANDBERG Management Suite Touch Tones To dial extension numbers etc during a call use touch tones in order to get tones instead of preset on the number keys Tracker The t...

Page 300: ...MXP 300 W WAVE II Camera Wide Angle View Camera delivers the widest angle of view in the industry Welcome menu The welcome menu displays the main menu when you are outside a call X XGA extended Graphics Array 1024 x 768 ...

Page 301: ...56 Dual Video Stream 86 153 154 156 Duo Video 86 153 154 156 Duo Video Quality 168 E Echo Control 181 EDID 258 Encryption 195 End Call 56 External Network Configuration 206 External Network Settings 199 Extra cameras 244 F Far End Camera Control 75 Far End Control 76 G Gatekeeper 214 Group Layout 93 H H 239 86 153 154 156 H 331 Settings 208 Hardware serial number 104 I Indicators 43 Interfaces 230...

Page 302: ...Video Source 155 Stereo I O mode 182 Stereo speakers 182 Streaming 53 System configuration 26 System Information 104 System Name 124 T Take Chair 95 Take new snapshot 87 88 Telephone Add On 253 Telephone Call 49 Terminate Meeting 99 Test Subsystem 108 Text Chat 116 Timeout 141 To connect a PC to Dataport 1 227 Touch Tones 42 U User Guide 120 V Video Algorithm 163 Video Call 48 Video cassette recor...

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