Tandberg Data Autoloader Tandberg LTO2 Installation And User Manual Download Page 73

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Error code

Cause

Recovery Procedure

CMer****21〜

CMer****27

The Autoloader detected an error during
ejection of the cartridge from the drive.

･

Execute cleaning of the Roller.See”Section 5.1.2”

･

If the phenomenon has a relapse,contact your

nearest Customer Support Center.

CMer****2B
CMer****2C
CMer****2E

The Autoloader detected a
communicating error with the drive.

･

Switch off the power of the Autoloader and then

switch the power back on.

CMer****31〜

CMer****39

CMer****3A〜

CMer****3F

The Autoloader detected an error during
loading of the cartridge to the drive.

CMer****51〜

CMer****55

The Autoloader detected an error during
ejection of the cartridge from the fixed
slots.

CMer****5A〜

CMer****5F

The Autoloader detected an error during
ejection of the cartridge from the
magazine.

CMer****61〜

CMer****69

CMer****6F

The Autoloader detected an error during
loading of the cartridge to the fixed
slots.

CMer****71〜

CMer****79

The Autoloader detected an error during
loading of the cartridge to the
magazine (i.e. putting operation).

･

Execute cleaning of the Roller.See”Section 5.1.2”

･

If the phenomenon has a relapse,contact your

nearest Customer Support Center.

CMer****B0〜

CMer****BE

An error that occurred during the
operation of the (optional) bar code
reader.

･

Check whether there is a cartridge in slot 10.

･

Check whether there is any foreign matter in the

magazine or transporter.

･

Switch off the power of the Autoloader and then

switch the power back on.

CMer****C0
CMer****C1

The Autoloader detected an error during
error restoration.

･

Switch off the power of the Autoloader and then

switch the power back on.

CMer****D0〜

CMer****D4

The Autoloader detected an error during
the Y move system initialization.

･

Check whether there is any foreign matter in the

transporter.

･

Switch off the power of the Autoloader and then

switch the power back on.

CMer****D7〜

CMer****D9

The Autoloader detected an error during
Initialize Element Status command
execution from SCSI.

･

Check whether there is any foreign matter in the

transporter.

･

Switch off the power of the Autoloader and then

switch the power back on.

CMer****DA〜

CMer****DC

The Autoloader detected an error during
the Y move of the transporter.

･

Check whether there is any foreign matter in the

transporter.

･

Switch off the power of the Autoloader and then

switch the power back on.

Summary of Contents for Autoloader Tandberg LTO2

Page 1: ...er r s s M Ma an nu ua al l T Ta an nd db be er rg g L LT TO O2 2 A Au ut to ol lo oa ad de er r Date August 18 2003 Document Number 432778 Revision 01 CAUTION Be sure to read this manual before using...

Page 2: ...rgy and if not installed and used in accordance with the instructions may cause harmful Interference to radio communications However there is no guarantee that interference will not occur in a particu...

Page 3: ...d for warnings and cautions The meaning of each symbol is described below Attention This symbol indicates that danger could be caused if instructions are ignored The figure in the symbol indicates det...

Page 4: ...ited action Indicates non specific general action that is prohibited Do not disassemble repair or modify An electric shock or fire may result Indicates non specific general action that is prohibited M...

Page 5: ...rom or the maintenance service company Using the device under such circumstances may cause a fire Do not insert metal strip or wire Do not insert foreign substances such as metal strips or wire in the...

Page 6: ...erates heat when dust or droplets adhere to the inserting part which may cause a fire Do not use the power cable other than the one specified Do not use the power cable other than the one attached to...

Page 7: ...o not connect disconnect the interface cable with the plug still inserted in the outlet Remove the power cable from the outlet before connecting disconnecting the interface cable Touching cables or co...

Page 8: ...with a dry cloth from time to time to remove dust If a dusty cord catches droplets heat will be generated which may cause a fire CAUTION Do not insert the connecting parts halfway Insert the power cab...

Page 9: ...lightning pull out the power plug from the outlet In case lightning strikes before pulling out the power plug do not touch the device including cables as it may cause a fire or an electric shock Do n...

Page 10: ...erefore do not remove or soil the labels If any of the labels are not affixed peeling off or stained contact our dealers Figure WARNING Label Figure WARNING Label Figure Top view of the Tandberg LTO2...

Page 11: ...History This Revision History provides a concise publication record of this manual It lists the manual revision levels release dates and reasons for the revisions Document No Rev Level Date 432778 01...

Page 12: ...Liquid Crystal Display 5 1 3 Handling Precautions 6 1 3 1 Main Unit 6 1 3 2 Data Cartridges 6 1 4 Transfer or Disposal of the Device 6 1 5 Contents of the Carton 7 Chapter2 Setup 8 2 1 Preparation Bef...

Page 13: ...dards for Prohibition of Use 36 4 4 4 Service Life 36 4 4 5 Storage of Data Cartridges 36 Chapter 5 Daily Maintenance 37 5 1 Cleaning 37 5 1 1 Cleaning of the Drive Head 37 5 1 2 Cleaning the Roller i...

Page 14: ...high performance streaming cartridge tape device is designed for use in medium intermediate to top level computer systems This manual describes the overview operation maintenance method regular maint...

Page 15: ...ter a description is provided of the TD Autoloader LTO2 operation front panel menu organization and the method of inserting the data cartridge Chapter 4 Cartridges This chapter describes the method of...

Page 16: ...used to indicate cautions or tips for operations For symbols related to safety precautions please refer to the descriptions aforementioned Important Indicates handling methods of this product software...

Page 17: ...mpression mode The Tandberg LTO2 Autoloader permits the storage of a maximum of 2 TB of data on 10 LTO2 data cartridges in the non compression mode and a maximum of 4 TB with a compression of 2 times...

Page 18: ...power is ON unlock the door lock with the door lock key supplied with the main unit Key lock The front door is locked with the door lock key supplied with the main unit Pushing in the key and turning...

Page 19: ...ind of fault arise in the Autoloader Power LED This LED lights in green when the power is supplied and the power switch is ON it is unlit when the power is OFF Panel keys arrow key Moves forward throu...

Page 20: ...plies power to this device Plug in the AC power cable supplied with the main unit SCSI connector These connectors are used to connect a SCSI interface that controls this device Connect the SCSI cable...

Page 21: ...e to display up to 10 characters Lighting of any of the 11 icon characters indicates the corresponding slot number when a cartridge is housed in a magazine and fixed slots The lock symbol will also li...

Page 22: ...re the Autoloader with a heavy object on top of it Do not switch off the power while the Autoloader is operating To insert or remove a magazine first check that the Autoloader is in a condition that w...

Page 23: ...and cushioning material will be used when moving or storing the device and should be kept safely for such times Should this device be transferred to another party please be sure to include this instru...

Page 24: ...emove the transporter locking screw before switching ON the power switch Switching ON the power while the transporter locking screw is still attached could result in damage to the Autoloader Removal o...

Page 25: ...kstation or other processing equipment Working on the unit while the power plug is left connected to the power outlet could result in electrical shock The Autoloader is connected to the server worksta...

Page 26: ...he method of connection to server workstations and other SCSI devices Note that the SCSI cable is sold separately Please purchase a SCSI cable that suits the connectors of the Autoloader the equipment...

Page 27: ...Element to the rear panel of the Autoloader as shown in Figure 2 5 Remove the Filter Element from the rear panel of the Autoloader as shown in Figure 2 5 Replace the Filter Element every 6 months Fig...

Page 28: ...ck that the SCSI ID of the Autoloader is not already being used by a server workstation or another SCSI device Prior to shipping from the factory the SCSI ID of the Autoloader was set as described bel...

Page 29: ...tting down the system check that a data cartridge is not loaded in the tape drive If the system is shut down while the data cartridge is still loaded in the tape drive the next time the system is star...

Page 30: ...elease key that has been supplied See 3 8 Using the Emergency Release Key for information describing the use of the emergency release key 2 Use the door lock key supplied with the main unit to release...

Page 31: ...Key for information describing the use of the emergency release key 2 Use the door lock key supplied with the main unit to release the door lock then open the front door Tip The Autoloader is designed...

Page 32: ...rest Customer Support Center 3 3 1 Loading to Magazine A maximum of 7 cartridges can be loaded into the magazine Follow the procedure described below to load the cartridges into the magazine 1 Load th...

Page 33: ...w BCR s optional In using the TD LTO2 Autoloader w BCR slot 10 must be a free slot used to swap a cartridge during the inventory scan process When you load the 2 cartridges to the fixed slots i e slot...

Page 34: ...ots 8 to 10 among the fixed slots are all vacant slots When loading by command is executed all cartridges housed in slots 5 to 7 within the magazine are moved to fixed slots Important For using the Ta...

Page 35: ...zine 1 Hold the magazine body steady and press the center portion of the cartridge A click sound is heard and the lock is released 2 Remove the cartridge Figure 3 6 Removal and Insertion of Cartridges...

Page 36: ...nd Display EJECT Operation 6 Press the ENTER key and define the command Display Eject Drv Operation 7 Press the arrow key and select Eject Slot Display Eject Slot Operation 8 Press the ENTER key and e...

Page 37: ...forward through the menu key arrow key Moves backward through the menu ENTER key Defines and executes the displayed menu or operation command ESCAPE key Cancels the execution of the selected command o...

Page 38: ...power ON 2 When the power is supplied the POWER LED lights in green and the power on test starts 3 When the power on test ends READY is displayed on the LCD 4 Press the ENTER key and enter the main me...

Page 39: ...ion 2 Press the ENTER key Display STATUS Operation 3 Press the arrow key and select the LOAD command Display LOAD Operation 4 Press the ENTER key and define the command Display Load Drv Operation 5 Pr...

Page 40: ...the different types of status 2 EJECT Permits ejecting a cartridge from the drive and houses the cartridge in an empty slot Important Do not use this command during a reading writing operation 3 UNLOC...

Page 41: ...6 RETRY MODE 7 MAINTENANC You can check or change the CLNROL function View ID Lib ID 0 Lib ID 15 Lib ID Drv ID 0 Drv ID 15 Drv ID Set ID SCSI ID Frm Slt 1 Frm Slt10 Load Drv Load Slt LOAD Not Support...

Page 42: ...check that the IDs of other SCSI devices on the same SCSI bus do not duplicate the IDs of the tape drive and the Autoloader Checking the SCSI ID and the method of changing it are described in this sec...

Page 43: ...ect the SCSI ID command Display SCSI ID Operation 4 Press the ENTER key and define the command Display View ID Operation 5 Press the arrow key and select the Set ID command Display Set ID Operation 6...

Page 44: ...ation and the other devices should be executed after checking the READY display of this device Tip See 2 6 Starting and Closing the System for information about the power on sequence Operation Example...

Page 45: ...of this device to OFF Operation 12 Switch the power of this device ON again Operation 13 Wait for the completion of the power on test Display READY and DRV empty are alternately displayed Operation 14...

Page 46: ...lease the door lock at the time of a power outage or emergency release the electronic lock by following this procedure 1 Release the door lock as usual by using the door lock key supplied with the mai...

Page 47: ...0 1 LTO1 Data Cartridge TD P N 432631 LTO Universal Cleaning Cartridge To ensure that your Tandberg LTO2 Autoloader conforms to our specifications for reliability use only the above cartridges Below f...

Page 48: ...can cause loading problems in the tape drive The insertion guide is a large notched area that prevents users from inserting the cartridge incorrectly 4 1 2 Cleaning Cartridge The Tandberg LTO2 Autoloa...

Page 49: ...e The position of the write protect switch is shown below Move the write protect switch to the left to disable write protection This means that data can be written to the data cartridge unless softwar...

Page 50: ...her end of the bar code A mark in this area may prevent the Tandberg LTO2 Autoloader from reading the bar code label Using Bar Code Labels Precautions When using a bar code labels please observe the f...

Page 51: ...e of the operation location When loading to magazine and fixed slots Please insert the data cartridge securely See Chapter 3 for details Firmly close the protective case from which the data cartridge...

Page 52: ...on The service life may become shorter than the guideline depending on the environment in which it is used including such factors as temperature humidity and dust When a new data cartridge is used a c...

Page 53: ...Cleaning This section describes the method of cleaning the Autoloader and the internal heads 5 1 1 Cleaning of the Drive Head Cleaning is important and removes dirt from the surface of the magnetic h...

Page 54: ...When cleaning is completed DRV full is displayed Display DRV full Operation 4 Press the ENTER key Display STATUS Operation 5 Press the arrow key and select the EJECT command Display EJECT Operation 6...

Page 55: ...efault CLNROL function setting Enable Operation 1 Switch ON the power and wait for the completion of power on test Display READY and DRV empty are alternately displayed Operation 2 Press the ENTER key...

Page 56: ...played Operation 2 Press the ENTER key Display STATUS Operation 3 Press the arrow key and select the MAINTENANC command Display MAINTENANC Operation 4 Press the ENTER key and define the command Displa...

Page 57: ...error restoration exceeds the set RtyCnt value the Alarm LED is blinking and REQ CLNROL message is displayed on the LCD 5 1 2 4 Changing the RtyCnt value Default RtyCnt value 15 The procedure describe...

Page 58: ...press the ENTER key and set the above password Display line 2 RCLN MODE Operation 6 Press the ENTER key and define the command Display line 2 View Operation 7 Press the arrow key and select the Set D...

Page 59: ...orter 2 When the CMer error happen If the error is caused by the contamination on the Roller the Autoloader recovers by executing the cleaning as follows Insert Door lock key and turn right When REQ R...

Page 60: ...Parts Please prepare the following items before beginning work The Roller Cleaner Set A pair of gloves for the operation A small quantity of water water supply A wrist band for ESD recomended Figure...

Page 61: ...ey and select the MAINTENANC command Display MAINTENANC Operation 4 Press the ENTER key and define the command Display line 1 PASSWORD Display line 2 0000000000 Tip If you press the allow key the numb...

Page 62: ...ove the magazine carefully Display line 1 CLEAN ROLL Display line 2 Step 1 5 1 2 5 5 Cleaning the Roller Operation 1 Press the arrow key and define the command Then the Roller of the internal transpor...

Page 63: ...oller as shown in figure 5 4 Figure 5 3 shows the upper Roller before cleaning Figure 5 3 Figure 5 4 Operation 4 If you finished cleaning the front side of the upper Roller rotate it as shown in figur...

Page 64: ...y line 2 Step 2 Figure 5 7 CAUTION Do not insert your hands during displaying Caution message as fingers may be pinched in the Roller Tip If you press the arrow key in this position of the Roller the...

Page 65: ...Display line 1 CLEAN ROLL Display line 2 Step 3 Figure 5 10 CAUTION Do not insert your hands during displaying Caution message as fingers may be pinched in the Roller Tip If you press the arrow key i...

Page 66: ...final position as shown in figure 5 13 Display line 1 CLEAN ROLL Display line 2 Finish CAUTION Do not insert your hands during displaying Caution message as fingers may be pinched in the Roller Figur...

Page 67: ...other volatile chemicals because the shape and the color of the surface might be changed 5 1 3 2 Cleaning of the fixed slots Wipe the inside of the fixed slots gently with a dry swab Figure 5 14 Impo...

Page 68: ...e of the magazine gently with a dry swab Figure 5 16 5 1 5 Cleaning of the cartridge Wipe the surface of the cartridge gently with a dry swab Important Do not open the shutter otherwise dust may enter...

Page 69: ...interface is in an inactive condition If the power of a SCSI peripheral device is switched off while the bus is in an active condition data may be lost or the condition of the bus could become unstab...

Page 70: ...k whether power is being supplied to the power outlet Try using another available power outlet Replace the power cable Check whether the fan at the rear panel of the Autoloader is rotating The power o...

Page 71: ...oader is recognized by the operating system Backup software application of the host does not detect Autoloader When the backup software detects the drive but does not detect the Autoloader check wheth...

Page 72: ...ndition that can accept writing Replace with a new data cartridge Cleaning The cleaning message is displayed repeatedly Replace the current cleaning cartridge with a new one When a message to the effe...

Page 73: ...n 5 1 2 If the phenomenon has a relapse contact your nearest Customer Support Center CMer B0 CMer BE An error that occurred during the operation of the optional bar code reader Check whether there is...

Page 74: ...er detected timeout error on the communication with the drive D err 0110 The Autoloader detected parity error on the communication with the drive D err 0111 The Autoloader detected framing error on th...

Page 75: ...has occurred in the drive hardware or RS 422 connection DRV Err A An error has occurred in the drive hardware Contact your nearest Customer Support Center COMM ERROR The Autoloader detected communicat...

Page 76: ...of purchase Also check any connected devices Please refer to the instruction manual that was supplied with the device for details 6 2 When Requesting Maintenance When requesting maintenance for repair...

Page 77: ...g 39 7lbs Maximum data transfer rate 35MB s native 70MB s at 2 1 compressed Line voltage AC100 127 200 240V auto voltage select Line frequency 50 60Hz Power consumption 1 3 0 5A Environmental conditio...

Page 78: ...a shipping container that has enough packing material to cushion the data cartridge and prevent it from moving within the container Capacity per cartridge 200 GB with 2 1 compression 400 GB 100 GB wi...

Page 79: ...ata cartridge 432744 See Appendix A Magazine LTO media 7 slots 432664 Same as the magazine supplied with the Autoloader LTO Bar Code Label 432665 100 Supplies The items listed below are available for...

Page 80: ...n and Code 3 small classification and the CMer character string is configured at the leading position as described in the examples below Examples of error code displays CMer Code 1 large classificatio...

Page 81: ...The displayed error codes are 4 digits and configured as described below Examples of error code displays D err Table D4 sorts the D err error codes and their contents Table D4 D err Error Code Table D...

Page 82: ...ted an error on the communication with the drive 0180 The Autoloader detected an error on the communication with the drive NAK retry over 0181 The Autoloader detected an error on the communication wit...

Page 83: ...is writing DRV full There is a cartridge in the drive DRV empty There isn t a cartridge in the drive Autoloader and Drive COMM ERROR The Autoloader detected a communication error with the drive Drive...

Page 84: ...n or an error has occurred Not Support An unsupported command has been received open ok Opening of the door is permitted OutOfRange The Autoloader detected an error during the Y axis operation READY T...

Page 85: ...oloader Installation and User s Manual Revision 1 August 13 2003 Tandberg Data ASA Kjelsasveien 161 N 411 Oslo Norway Duplication changes and other actions are not permitted without the permission of...

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