TallyGenicom 6300 Series, Maintenance Manual

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6300 Series Maintenance Manual
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3.4.8 Printer is Out of Paper
—
No Paper Out Fault is Reported
There are four things that can cause this problem.
1. Fault override for paper out sensor is on, disabling the paper out sensor.
2. Calibration values have been lost for the paper out sensor.
3. The Paper Out Sensor is bad.
4. Malfunctioning Controller Board.
Step 1. Check to see if the fault override is enabled for Paper Out sensing.
Step 2.
If Fault Overrides are not enabled, check the sensor connections and recalibrate the
Paper Out sensor. (See Chapter 2, under Diag Category .)
Step 3. Use the Meters function (explained earlier in the troubleshooting table) to verify
operation of the sensor. If the sensor is bad, replace it.
Step 4. If none of the above checks eliminate the problem, the most likely cause is a
malfunctioning Controller Board. Remove and replace the Controller Board.
NOTE: If you have no idea how long the printer has been banging away with no
paper installed, check the platen for damage. If necessary, remove and replace the
platen and any damaged hammers.
3.4.9 No Paper Motion
—
No Paper Motion Fault is Reported
There are three things that can cause this problem
1. Fault override for paper motion sensor is on, disabling the paper motion sensor.
2. Defective Paper Motion Sensor.
3. Malfunctioning Controller Board.
Step 1.
Check to see if the fault override is enabled for Paper Motion sensing.
Step 2.
Use the PapMot Meter Test to check the sensor. If it does not check correctly, remove
and replace the upper tractor set.
Step 3.
If none of the above checks eliminate the problem, the most likely cause is a
malfunctioning Controller Board. Remove and replace the Controller Board.
NOTE: If you have no idea how long the printer has been banging away with no
paper motion, check the platen for damage. If necessary, remove and replace the
platen and any damaged hammers.