Tally Dascom 2810, User Manual

Page: 116 / 168

User Guide Options and accessories
Message Possible cause Corrective action
Internal hardware error.

Try switching off and on.

Check if changes to options have
been previously carried out.

Note down the display message.
Contact your dealer.
Transmission error from
computer to printer via the
optional serial interface.

Compare the interface configuration
of your printer with the settings of
your computer (protocol), see
Interfaces .
 Check the cable, if necessary
replace it.
 The cable exceeds the maximum
allowed length, see
Interface
specifications .
Transmission error (serial
interface).  Compare the format setting of your
printer with the setting of your
computer.

Check the permissible cable length,
see
Interface specifications .
 See parity error.
Received data which has
not yet been printed is
overwritten with new data.

If an optional serial interface is
installed: Check that the correct
busy protocol (e.g. XON XOFF) is
set in the menu
Serial interface,
protocol , see Protocol (Protocol) .
 Check the interface cable, see
section
Connecting the printer , and
Interfaces .
A print job exceeds the
paper width with the
automatic paper width
detection active.  Cancel the print job or load suitable
paper, see also
Automatic paper
width detection (APW) .
 Try shifting the paper slightly to the
right.
 Try shifting the paper slightly to the
left.
 Check if the setted paper width in
your driver and application.
If this message appears although the
loaded paper is wide enough, please
contact your technical service.
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