Synway SMG1008 User Manual Download Page 53 | Manualshive

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Synway SMG1008 User Manual Download Page 53

Synway Information Engineering Co., Ltd

Other problems such as inaccessible calls, failed registrations, incorrect numbers and
abnormal dialing operations on the FXS port are probably caused by configuration errors. We
suggest you refer to

Chapter 3 WEB Configuration

for further examination. If you still cannot

figure out or solve your problems, please feel free to contact our technicians.

5. What to do if I cannot enter the WEB interface of the SMG gateway after login?

This problem may happen on some browsers. To settle it, follow the instructions here to
configure your browser. Enter ‘Tools > Internet Options >Security Tab’, and add the current IP
address of the gateway into ‘Trusted Sites’. If you changes the IP address of the gateway,
add your new IP address into the above settings too.

SMG Series Analog Gateway User Manual (Version 1.0)

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Summary of Contents for SMG1008

Page 1: ...Synway SMG Series Analog Gateway SMG1008 SMG1016 SMG1032 Analog Gateway Version 1 0 Synway Information Engineering Co Ltd www synway net...

Page 2: ...Settings 15 3 4 Advanced Settings 16 3 4 1 FXS FXO 17 3 4 2 Dialing Rule 18 3 4 3 Dialing Timeout 20 3 5 Port Settings 21 3 5 1 Port 21 3 5 2 Port Group 25 3 6 Route Settings 27 3 6 1 Routing Paramet...

Page 3: ...Ltd 3 8 9 SNMP Config 43 3 8 10 PING Test 44 3 8 11 TRACERT Test 45 Appendix A Technical Specifications 46 Appendix B Troubleshooting 47 Appendix C Technical sales Support 49 SMG Series Analog Gatewa...

Page 4: ...y reserves all rights to modify this document without prior notice Please contact Synway for the latest version of this document before placing an order Synway has made every effort to ensure the accu...

Page 5: ...td Revision History Version Date Comments Version 1 0 2013 10 Initial publication Note Please visit our website http www synway net to obtain the latest version of this document SMG Series Analog Gate...

Page 6: ...necting traditional phone sets fax machines and PBXes with the IP telephony network or IP PBX It provides a powerful reliable and cost effective VoIP solution for such occasions as IP call centers and...

Page 7: ...Disturb Rejects all the incoming calls to the channel CID Displays the CallerID Echo Cancellation Provides the echo cancellation feature for a call conversation over the FXS FXO channel TDM VoIP Rout...

Page 8: ...FXO interfaces must be multiples of 2 See Figure 1 2 Figure 1 3 and Figure 1 4 for product appearance Figure 1 2 Front View Figure 1 3 Rear View Figure 1 4 Left View The table below gives a detailed i...

Page 9: ...cator The orange LED on the right of LAN whose flashing tells data are being transmitted Channel Indicator reen for an FXS channel goes into Off Hook 1 Lights g 2 Lights red for an FXO channel 3 Flash...

Page 10: ...un indicator flashes and the alarm indicator goes out During runtime if the alarm indicator lights up or flashes it indicates that the device goes abnormal If you can z not figure out and solve the pr...

Page 11: ...y or construct a telephone line by yourself according to Figure 2 1 Note that only the middle two cores in the RJ11 jack are valid for use TIP RING Figure 2 1 RJ11 Connection Step 6 Log in the gateway...

Page 12: ...er configuration items 4 Pick up the station and dial the number set in Step1 to ring the remote IP phone If you have set a particular number in Step 1 only this number you can dial if you have set a...

Page 13: ...h operation Figure 2 2 Call Forward via Hook flash As shown above Remote A initiates and establishes a call with Station Then by a hook flash operation that is a rapid clap on the hook or pressing the...

Page 14: ...or improper grounding may cause instability in operation as well as decrease in lightning resistance z As the device will gradually heat up while being used please maintain good ventilation to prevent...

Page 15: ...terface The gateway only serves one user whose original username and password are both admin You can change the username and the password via System Tools Change Password on the WEB interface For deta...

Page 16: ...explains the items shown in Figure 3 4 Item Description MAC Address MAC address of LAN 1 or LAN 2 IP Address The three parameters from left to right are IP address gateway and subnet mask of LAN 1 or...

Page 17: ...he called party has been occupied and replies a busy message No Answer Total number of calls which fail as the called party does not pick up the call in a long time or the calling party hangs up the c...

Page 18: ...the service do it immediately to apply the changes Refer to 3 8 8 Restart for detailed instructions The table below explains the items shown in Figure 3 7 Item Description SIP Address IP address of S...

Page 19: ...s Address of the registry server to which the gateway is registered Registrar Alias Alias of the registry server Only on some special servers does this item need to be configured Registrar Port Signal...

Page 20: ...n the IP channel Range of value 90 127 with the default value of 101 RTP Port Range Supported RTP port range for the IP end to establish a call conversation with the lower limit of 2000 and the upper...

Page 21: ...umber of thousand bits excluding the packet header that are conveyed per second The bit rate to G711A U is 64kbs and that to G729AB is 8kbs Bit Rate By default all of the three CODECs are supported an...

Page 22: ...The table below explains the detailed meaning of the 4 parameters from left to right Parameter Description 1 The 1st center frequency Range of value 300 3400 calculated by Hz with the default value of...

Page 23: ...configuration item will be regarded as hangup operations Range of value 32 2000 calculated by ms with the default value of 700 The mode adopted by the FXS port to send the callerID The optional values...

Page 24: ...e It can be any information but can not be left empty Description The dialing rule can consist of the following characters digits 0 9 letters A D and x punctuations and The letter x indicates a random...

Page 25: ...n Sets the largest interval between two digits of a dialing number All digits of a dialing number should be dialed one by one with intervals less than this value If you do not dial a digit after previ...

Page 26: ...s 3 5 Port Settings Port Settings includes two parts Port and Port Group See Figure 3 16 Figure 3 16 Port Settings 3 5 1 Port Figure 3 17 Port Settings Interface See Figure 3 17 for the port settings...

Page 27: ...FXS port to forward incoming IP calls The optional values are Option Description Unconditional The FXS port will forward all incoming IP calls to the preset FWD Num immediately when it receives them...

Page 28: ...XS port have different properties as they are different in functions See Figure 3 18 and Figure 3 19 for the FXO port modification interface and the FXS port modification interface respectively Most c...

Page 29: ...no dialing operation after pickup within the time period set by this item the port will automatically call the Auto Dial Number Wait Time before Auto Dial This configuration item is valid only when t...

Page 30: ...interface Note that a port which has been occupied by one port group cannot be chosen by others Figure 3 21 Add New Port Group The table below explains the items in the above figure Item Description...

Page 31: ...may be Failed or Registered Port Select Mode When the port group receives a call it will choose a port based on the select mode set by this configuration item to ring or to connect The optional value...

Page 32: ...3 22 for the port group modification interface The configuration items on this interface are the same as those on the Add New Port Group interface Figure 3 22 Modify Port Group To delete a port group...

Page 33: ...to save the above settings into the gateway 3 6 2 IP to Tel Figure 3 25 IP Tel Routing Rule Configuration Interface See Figure 3 25 for the IP Tel routing rule configuration interface A new routing ru...

Page 34: ...CalleeID Prefix Port group to which the call will be routed Call Destination After configuration click Save to save the settings into the gateway or click Close to cancel the settings Click Modify in...

Page 35: ...above figure Item Description Index The unique index of each routing rule which denotes its priority A routing rule with a smaller index value has a higher priority If a call matches several routing r...

Page 36: ...em Index cannot be modified Figure 3 30 Modify Routing Rule Tel IP To delete a routing rule check the checkbox before the corresponding index in Figure 3 28 and click the Delete button Check All means...

Page 37: ...nd you may use the default values of all the other configuration items herein Figure 3 33 Add IP Tel CallerID Manipulation Rule The table below explains the items shown in the above figure Item Descri...

Page 38: ...e amount of digits to be reserved from the right end of the number Only when the value of this item is less than the length of the current number will some digits be deleted from left otherwise the nu...

Page 39: ...and check the unselected To clear all number manipulation rules at a time click the Clear All button in Figure 3 32 3 7 2 IP to Tel CalleeID The number manipulation process for IP Tel CalleeID is almo...

Page 40: ...nd you may use the default values of all the other configuration items herein Figure 3 37 Add Tel IP CallerID Manipulation Rule The table below explains the items shown in the above figure Item Descri...

Page 41: ...ved from the right end of the number Only when the value of this item is less than the length of the current number will some digits be deleted from left otherwise the number will not be manipulated D...

Page 42: ...d check the unselected To clear all number manipulation rules at a time click the Clear All button in Figure 3 36 3 7 4 Tel to IP CalleeID The number manipulation process for Tel IP CalleeID is almost...

Page 43: ...ools is mainly for gateway maintenance It provides such features as IP modification time synchronization data backup log inquiry and connectivity check See Figure 3 40 for details Figure 3 40 System T...

Page 44: ...iguration items IP Address and Default Gateway cannot be the same for LAN 1 and LAN 2 After configuration click Save to save the above settings into the gateway or click Reset to restore the configura...

Page 45: ...gateway regularly every day at the preset Restart Time By default this feature is disabled After configuration click Save to save the above settings into the gateway or click Reset to restore the conf...

Page 46: ...NG General information INFO After configuration click Save to save the above settings into the gateway or click Reset to restore the configurations By default Syslog is disabled 3 8 5 Change Password...

Page 47: ...rite the current configurations 3 8 7 Factory Reset Figure 3 47 Factory Reset Interface See Figure 3 47 for the factory reset interface Click Reset to restore all configurations on the gateway to fact...

Page 48: ...SNMP feature is disabled The available information includes kernel version CPU usage processes memory usage startup information LAN status and etc Currently the gateway only provides the community st...

Page 49: ...Ping test is initiated Destination Address Destination IP address on which the Ping test is executed Ping Count The number of times that the Ping test should be executed Range of value 1 100 Length of...

Page 50: ...where the Tracert test is initiated Destination Address Destination IP address on which the Tracert test is executed Maximum number of jumps between the gateway and the destination address which are...

Page 51: ...tance of telephone line from PC 2M 500V DC Telephone line impedance Compliant with the national standard impedance for three component network Serial Port Amount 1 RS 232 Baud rate 115200bps Connector...

Page 52: ...if the IP end of the gateway calls itself the station corresponding to Port Group 2 will ring c Finishing the above configurations you can perform a Tel Tel call from Port Group 1 to Port Group 2 sim...

Page 53: ...or solve your problems please feel free to contact our technicians 5 What to do if I cannot enter the WEB interface of the SMG gateway after login This problem may happen on some browsers To settle it...

Page 54: ...http www synway net 9F Synway D R Center No 3756 Nanhuan Road Binjiang District Hangzhou P R China 310053 Tel 86 571 88860561 Fax 86 571 88850923 Technical Support Tel 86 571 88864579 Mobile 86 18905...

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