Synrad FH Flyer Series Operator’s Manual Version 3.4
16
Warranty information
This is to certify that FH Series Flyer Marking Heads are guaranteed by SYNRAD, Inc. to be free of all
defects in materials and workmanship for a period of one year from the date of purchase. This warranty
does not apply to any defect caused by negligence, misuse (including environmental factors), accident,
alteration, or improper maintenance.
If, within one year from the date of purchase, any part of the FH Series Flyer Marking Head should fail
to operate, contact the SYNRAD Customer Service department at 1.800.SYNRAD1 (outside the U.S. call
1.425.349.3500) and report the problem. When calling for support, please be prepared to provide the
date of purchase, model number and serial number of the unit, and a brief description of the problem.
When returning a unit for service, a Return Authorization (RA) number is required; this number must be
clearly marked on the outside of the shipping container in order for the unit to be properly processed.
If replacement parts are sent to you, then you are required to send the failed parts back to SYNRAD for
evaluation unless otherwise instructed.
If your FH Series Flyer Marking Head fails within the first 45 days after purchase, SYNRAD, Inc. will pay all
shipping charges to and from SYNRAD when shipped as specified by SYNRAD Customer Service. After
the first 45 days, SYNRAD will continue to pay for the costs of shipping the repaired unit or replace-
ment parts back to the customer from SYNRAD. The customer, however, will be responsible for ship-
ping charges incurred when sending the failed unit or parts back to SYNRAD or a SYNRAD Authorized
Distributor. In order to maintain your product warranty and to ensure the safe and efficient operation of
your FH Series Flyer Marking Head, only authorized SYNRAD replacement parts can be used. This war-
ranty is void if any parts other than those provided by SYNRAD, Inc. are used.
SYNRAD, Inc. and SYNRAD Authorized Distributors have the sole authority to make warranty statements
regarding SYNRAD products. SYNRAD, Inc. and its Authorized Distributors neither assumes nor authoriz-
es any representative or other person to assume for us any other warranties in connection with the sale,
service, or shipment of our products. SYNRAD, Inc. reserves the right to make changes and improve-
ments in the design of our products at any time without incurring any obligation to make equivalent
changes in products previously manufactured or shipped. Buyer agrees to hold SYNRAD harmless from
any and all damages, costs, and expenses relating to any claim arising from the design, manufacture,
or use of the product, or arising from a claim that such product furnished Buyer by SYNRAD, or the use
thereof, infringes upon any Patent, foreign or domestic.
Service & support information
SYNRAD
©
worldwide headquarters are located north of Seattle in Mukilteo, Washing-
ton. U.S.A. Our mailing address is:
SYNRAD
4600
Campus
Place
Mukilteo,
WA
98275
U.S.A.
Phone us at:
1.800.SYNRAD1 (1.800.796.7231)
Outside the U.S.:
+1.425.349.3500
Fax:
+1.425.349.3667
web:
www.synrad.com
E-mail:
Summary of Contents for FH FLYER
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