3-14
Phaser Series Scanner Product Reference Guide
Troubleshooting
Nothing happens when you follow the operating instructions?
You Should
t
Check that the power supply is attached to the cradle or to the cable.
t
Check for loose cable connections at the scanner, cradle, AC power supply, or host
device.
t
Check the scanner’s battery.
t
Make sure the device is programmed to read the type of bar code you want to scan.
t
Check the symbol to make sure it is not defaced.
t
Try scanning similar symbols of the same code type.
t
Be sure you’re within the proper scanning range.
t
Reboot the scanner (hold down the ENTER key for about 10-20 seconds) and try
scanning again.
The scanner emits transmit errors (error beeps after decode)?
You Should
t
Check that the scanner is powered up and that its cable connections are secure.
t
Be sure the cable connection to the host is secure.
t
Check that the appropriate host type is selected.
Note: If after performing these checks the symbol still does not scan, contact
your distributor or call the Symbol Support Center. See
page vii
for the
telephone number.
Programming the System
The Phaser memory scanner is programmed by MCL and by scanning sequences of bar codes;
see the MCL Designer for P460 Scanners User’s Guide and
Chapter 5, Parameter Menus
.
