Stopping and starting the Apache Web server
When you install Symantec Endpoint Protection Manager, it installs the Apache
Web server. The Apache Web server runs as an automatic service. You may need
to stop and restart the Web server to enable the Apache HTTP Server Access log.
To stop the Apache Web server
◆
From a command prompt, type:
net stop semwebsrv
To start the Apache Web server
◆
From a command prompt, type:
net start semwebsrv
Using the ping command to test the connectivity to the management
server
You can try to ping the management server from the client computer to test
connectivity.
See
“Troubleshooting communication problems between the management server
and the client”
on page 316.
To use the ping command to test the connectivity to the management server
1
On the client, open a command prompt.
2
Type the ping command. For example:
ping name
where name is the computer name of the management server. You can use
the server IP address in place of the computer name. In either case, the
command should return the server's correct IP address.
If the ping command does not return the correct address, verify network
connections, and that the network services are running on the client computer.
Checking the debug log on the client computer
You can check the debug log on the client. If the client has communication
problems with the management server, status messages about the connection
problem appear in the log.
See
“Troubleshooting communication problems between the management server
and the client”
on page 316.
Troubleshooting installation and communication problems
Troubleshooting communication problems between the management server and the client
320
Summary of Contents for 20032623 - Endpoint Protection Small Business Edition
Page 1: ...Symantec Endpoint Protection Small Business Edition Implementation Guide...
Page 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com...
Page 34: ...34...
Page 54: ...Installing Symantec Endpoint Protection Manager What you can do from the console 54...
Page 70: ...Managing product licenses Licensing an unmanaged client 70...
Page 74: ...Preparing for client installation Preparing Windows operating systems for remote deployment 74...
Page 204: ...Managing Tamper Protection Changing Tamper Protection settings 204...
Page 236: ...Managing intrusion prevention Creating exceptions for IPS signatures 236...
Page 303: ...Maintaining your security environment Chapter 22 Preparing for disaster recovery 3 Section...
Page 304: ...304...
Page 308: ...Preparing for disaster recovery Backing up the database and logs 308...
Page 310: ...310...
