Symantec 20032623 - Endpoint Protection Small Business Edition, Implementation Manual

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Table 1-7
Tasks you can perform to maintain the security of your network
Description Task
You should periodically check the Home page to view the overall security status of your
network. You can use the notifications, reports, and logs to provide the details on the security
status.
See “Monitoring endpoint protection” on page 261.
See “Managing notifications” on page 283.
Checking the
security status of
your network
You can check whether your license is about to expire or if you have too many deployed clients
for what your license covers.
See “Maintaining your product licenses” on page 64.
Maintaining licenses
To help mitigate a case of data corruption or a hardware failure, you should back up the
database regularly and make a copy of specific management server files.
See “Preparing for disaster recovery” on page 305.
Preparing for
disaster recovery
You can update the settings for the mail server, proxy server, and LiveUpdate servers.
See “Establishing communication between the management server and email servers”
on page 289.
See “Configuring Symantec Endpoint Protection Manager to connect to a proxy server to
access the Internet” on page 257.
Reconfiguring
servers
Troubleshooting Symantec Endpoint Protection Small Business Edition
Table 1-8 displays the most common issues that you might encounter when you
install and use Symantec Endpoint Protection Small Business Edition.
Table 1-8 Common issues you can troubleshoot
Description Task
You can download and run the Symantec Endpoint Protection Small Business Edition Support
Tool to verify that your computers are ready for installation. The support tool is provided
with the management server and the client. It is also available on the Symantec Support Web
site.
See “Downloading the Symantec Endpoint Protection Support Tool to troubleshoot computer
issues” on page 315.
Fixing installation
problems
31 Introducing Symantec Endpoint Protection Small Business Edition
Protecting your network with Symantec Endpoint Protection Small Business Edition