Swyx SwyxPhone L400, User Documentation

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How do I start an inquiry call? 2-3
If you have created the active connection yourself, putting the handset on hook will result in the
transfer of this call to the call on hold.
2.6 How do I start an inquiry call?
You are having a telephone conversation and you would like to call another subscriber (Inquiry
Call). Then you would like to alternately speak to both subscribers (Call Swap).
Example:
• You are speaking to a customer (subscriber A) and you would like to ask someone in the
warehouse (subscriber B), whether a certain article is on stock.
• You begin a second call at the same time with subscriber B. Then you can alternately speak
with subscriber A and subscriber B.
• While you are speaking with one subscriber (the corresponding Line button is activated),
the other subscriber will hear music on hold.
• If you end the call with one of the subscribers (pressing the line button for two seconds),
the corresponding line will be free again. You can then switch to the line on hold.
If you initiated the call on the active line and you place the handset on hook, the callers will be
connected to each other.
This is how you call an additional subscriber
1. Press a free Line button during an active connection.
You will hear the dial tone and you can now call a second subscriber.
2. Insert the number and wait until the connection is established.
While you do this, the first call will be placed on hold and your conversation partner will hear
music on hold. The LED for this line on hold blinks.
Inquiry Calls