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Code 13 - Memory full
Your fax machine can no longer receive any data because its memory is full: too many documents have been
received and are awaiting printing, or too many documents are awaiting transmission.
Print out the documents received by your fax machine or send any pending documents out immediately.
Code 14 - Memory full
The memory is full of documents received. Ensure the printer is functioning.
Code 15 - Unknown Mailbox number
You are trying to send a document to a subscriber’s fax mailbox but there is no mailbox under that number on the
subscriber’s fax machine.
Code 16 - No Relay Bcst list No
You requested the relay broadcasting of a document by a remote fax machine but the broadcast list required does
not exist.
Code 17 - Unknown Mailbox number
You are trying to retrieve a document from a remote fax mailbox, but there is no mailbox under that number on
the remote fax machine.
Code 18 - Relay Bcst impossible
You requested relay broadcasting of a document by a fax machine which does not have this facility.
Code 19 - Subscriber has stopped
The person at the other end of the line has aborted the session (e.g. a remote fax machine wants to poll your unit
but you have no fax on demand currently).
Code 1A - Disconnected
The call could not proceed - there is too much noise on the line.
Code 1B - Transmission failed
Transmission: re-send the document.
Incoming fax: ask the sender to retransmit the document.
INTERNET ACCESS ERROR CODES
Codes 40 and 41 - No response from supplier
Cannot establish modem connection with your access provider. If the error occurs repeatedly, check the Internet
access number provided by your access provider.
Code 42 - Cannot access supplier
The Internet provider is refusing you access - the service is temporarily unavailable. Should the error recur, check
your Internet connection parameters.
Code 43 - Sending server unavailable
Cannot establish connection to the SMTP electronic mail forwarding server - the service is temporarily unavailable.
Should the error recur, check your e-mail and server parameters.
Code 44 - Reception server unavailable
Cannot establish connection to the POP 3 electronic mail retrieval server - the service is temporarily unavailable.
Should the error recur, check your e-mail and server parameters.
Code 45 - Supplier disconnected
The service is temporarily unavailable; try connecting later.
Code 46 - Sending server disconnected
The SMTP mail forwarding server is disconnected; the service is temporarily unavailable; try again later.
Code 47 - Reception server disconnected
The POP 3 mail retrieval server is disconnected; the service is temporarily unavailable; try again later.
Code 48 - Disconnecting from Internet
The service is temporarily unavailable; try again later.
To check your fax machine’s Internet parameters, print them out by pressing MENU followed by 9, 6 and FAX/
COPY.
Code 49 - Cannot connect to Internet
Check the fax number and eventually the associated prefix of the machine.
