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Warranty and support
Support
If you have any general questions about products and services, please do not hesitate to
contact Swisscom Customer Service on freephone number 0800 800 800 or visit
www.swisscom.ch
Warranty
Repairs are carried out in accordance with the “Warranty conditions of Swisscom
(Switzerland) Ltd”.
In the event of defects occurring, the Customer may contact the sales outlet or the
appropriate Swisscom customer service. Any costs associated with bringing back and col-
lecting the device shall be borne by the Customer, even in the case of a warranty claim.
If, at the request of the Customer, defects and faults are remedied at his place of resi-
dence (not possible for all devices), Swisscom shall charge the Customer for the travel to
the work site, the use of vehicles and the duration of the work.
If the equipment is leased, you can benefit from the free on-site service.
Restrictions
The warranty does not cover operating items and consumables such as batteries or data
carriers (e.g. operating instructions on CD or paper). Nor does it apply to defects which
can be attributed to the penetration of moisture or other outside influences (damage as a
result of being dropped, crushed or struck, incl. damage during transportation).
Help
For general questions on products, services etc., contact the Swisscom information desk
(freephone 0800 800 800).
Cleaning – when necessary
Clean the telephone with a slightly damp cloth or an antistatic cloth. Never use a dry
cloth. Avoid using other cleaning and abrasive agents.
Summary of Contents for Rousseau 300
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