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Swift Group 2009 Charisma, Owner'S Handbook Manual

The Swift Group 2009 Charisma Owner's Handbook Manual is a comprehensive guide that provides valuable information and instructions on how to make the most of your Charisma motorhome. This manual is available for free download from our website, ensuring easy access to this essential resource.

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Fault finding

122

Water

Fault

cause

remedy

Water not flowing from 
any tap when operated 
but pump runs

Freshwater tank empty 
Pump wired in reverse 
Pump not primed 
Pipe inlet or outlet pipe disconnected 
Pump pipes restricted by kinking 
Blockage in pump inlet or outlet pipe 
Blocked in-line filter of pump filter 
Air leak in suction line to pump 
Dump valvue left open

Check 
Check wiring, refer to pump manufacturers instructions 
Refer to pump manufacturers instructions 
Check connections 
Check pipes run 
Check, starting inside freshwater tank 
Dismantle and clean 
Check for bubbles & secure with clip 
Replace valve

Pump does not run

Pump or tap incorrectly wired 
Pump fuse blown 
Battery disconnected 
Pump seized or overheated 
Pressure pump sensing switch may have failed 
Contacts may be faulty 
Wiring connections may be faulty

Refer to pump/tap manufacturers instructions 
Check wiring connection and then replace with fuse of correct rating 
Check connections 
Refer to pump manufacturers servicing instructions 
Refer to pump manufacturers servicing instructions 
Check contacts in plug and socket are clean and making contact 
Check wiring connections

Water flows from cold 
tap but not from hot

Feed pipe to water heater incorrectly 
connected to the heater outlet 
Blockage in hot pipeline 
Heater inlet or outlet pipes kinked 
preventing flow 
Hot tap not connected 
Hot tap failed or blocked 
Heater non-return valve jammed

Refer to installation instructions 
 
Disconnect pipes and inspect 
Check and re-route if necessary. Ensure that hose is Carver 
recommended type 
Refer to installation manual 
Disconnect and inspect 
Seek service attention

Summary of Contents for 2009 Charisma

Page 1: ...shell integrity guarantee Guarantee 2 3 year SuperSure manufacturer s warranty Warranty 2 General terms and conditions 3 What to do if you require assistance 5 Touring caravans annual service inspection record 6 Annual service inspection record stamps 7 ...

Page 2: ...ection of the handbook and provided the warranty claim is authorised by the manufacturer Swift Group Limited the authorised Swift Group Service Centre will repair or at the option of the manufacturer replace all defective parts of the caravan at the expense of the manufacturer Swift Group Ltd reserves the right to examine the caravan prior to commencement of repairs or replacement of parts 6 year ...

Page 3: ...from accidents Damage resulting from freezing over heating or fire Misuse or abuse of the caravan or of any component Tyres wheels and jockey wheels Cosmetic finishes to kitchen sinks cooker tops vanity units shower trays Normal deterioration corrosion intrusion of foreign or harmful bodies lack of servicing or negligence of any person other than the Swift Group Limited which causes stoppage of or...

Page 4: ...ntact the Swift Group Service Centre which supplied your caravan Alternatively details of your nearest authorised Swift Group Service Centre can be obtained by contacting the Swift Group Customer Care Department on 01482 875740 or enquiring on our website www swiftgroup co uk What to do if you require assistance Congratulations on purchasing your new caravan We are confident that you will enjoy ma...

Page 5: ...the warranty that an annual inspection be carried out by an authorised Swift Group Service Centre covering the items listed 1 Damp and lamination test 2 Coupling head and breakaway cable 3 Jockey wheel 4 Chassis and chassis to body security 5 Corner steadies 7 Tyres and tyre pressures 8 Torque wheel nuts 9 Brake rods and linkages 10 Hub bearings brakes and brake shoes 11 Handbrake operation and pe...

Page 6: ...ht 12 Type of driving licence held 12 Glossary checklist 12 Useful memory aid 14 Preparing for the road 15 Moving off 23 Reversing 23 Speed limits 24 Caravan handling 24 Motorway driving 24 ALKO spare wheel carrier tips 24 Changing a wheel 25 Jacking points 26 Stopping on a hill 26 Arrival on site 26 ...

Page 7: ...ose items and fluids required for safe and proper functioning of the equipment for habitation as defined by manufacturer of the caravan Personal Effects Those items which a user can choose to carry in a caravan and which are not included as Essential Habitation Equipment or Optional equipment Optional Equipment Items made available by the manufacturer over and above the standard specification of t...

Page 8: ... supply of liquids incidental to the vehicles propulsion without driver or passengers without any load except loose tools and equipment with which the vehicle is normally provided and without any towing bracket YES NO Maybe 85 Equal Fig A Car Caravan weight ratios Caravan to Towing Vehicle Weight Ratio The towing vehicle to caravan weight ratio can be determined by calculation and is equal to actu...

Page 9: ... wheel before entering the caravan and then raise before measuring again See Loading Note The height of the towball on the towing vehicle when laden is also critical WARNING Do not lift the coupling head by hand when hitching the caravan to the car Always raise and lower the coupling head by winding the handle on the jockey wheel up and down Type of driving licence held In order to be able to tow ...

Page 10: ... type approved towbar and towball to 94 20 EC Failure to fit a homologated towbar and towball could result in a prosecution and invalidation of your insurance cover Always check with your car manufacturer or towbar manufacturer if in doubt Wooden Blocks Wooden blocks typically 25cm square and 2cm thick are ideal for placing under corner steadies and jockey wheel when the ground is uneven or soft W...

Page 11: ... Aluminium foil Ashtrays Bin liners Binoculars Bottle opener Breadboard Breadbin Brush and dustpan Butter dish Camera and films Carving knife Cassette recorder Chairs Clock Clothes brush Clothes line Coat hangers Coffee percolator Coolbox Colander Crockery Cruet Corkscrew Cutlery Dish cloth and brush Dusters and polish Disposable cloths Egg cups Electrical extension lead Floor cloth Fly spray Food...

Page 12: ...ctly positioned secured and turned off battery is secure and mains connecting cable is disconnected and stowed 12V distribution panel selector switch is set to the van position a c Fig A Loading your caravan b d WARNING The fridge will only operate in transit when the 12V distribution panel selector switch is in the VAN position WARNING Turn off gas appliances except those heating appliances desig...

Page 13: ...ehicle a firmer ride when not towing There are a number of suspension aids available and advice should be sought on which to use and how to fit It is important to ensure that the caravan is towed either level or slightly nose down If you have any doubts about the suitability of your towbar for towing a caravan consult the towing bracket manufacturer DO NOT exceed the Gross Vehicle Mass G V M on ca...

Page 14: ...bination where the caravan weaves from side to side often causing a similar swaying movement in the car itself Causes i Unsuitable or unbalanced outfit ii Incorrect loading or weight distribution iii Excessive speed especially downhill iv Side winds v Overtaking vi Being overtaken by a large fast moving vehicle vii Erratic driving viii Insufficient tyre pressures ix Mixing radial and cross ply tyr...

Page 15: ...is may signify the tyres performance has been affected by age and should be investigated as soon as possible It is recommended that tyres are replaced after 5 years service including the spare Tyres that display signs of aging should be removed and not put to further use The effects of aging can be brought about prematurely in several conditions Tyres fitted as spare wheels may age prematurely If ...

Page 16: ...ds Check rooflights vents are securely closed Switch off gas supply and change over to electricity if required Lock the caravan exterior door Fig B An assistant can help in the hitching operation by standing on the left hand side of the drawbar facing rear of car and extending an arm horizontally to indicate position of the coupling When reversing aim the towball of the car directly at the caravan...

Page 17: ...s secured by checking the visual indicator see page 19 WARNING If the green band is showing when the hitch head is not connected to the towball there is a fault contact your Dealer Connect the 13 pin plug to car socket ensuring there is enough loose cable for cornering ensuring they won t drag on the ground Check all car and caravan roadlights are working Check round the caravan for anything left ...

Page 18: ...Towing code 21 ...

Page 19: ...g of the caravan separating from the towing vehicle the cable should be able to pull tight without any hindrance engaging the caravan brakes The breakaway cable should not become taut during normal use Correct procedure for use Regularly check the cable and clip for damage If in doubt contact your Swift Group dealer Make sure the cable runs as straight as possible and goes through the cable guide ...

Page 20: ...r view through the caravan it is essential that additional exterior towing mirrors are fitted This is mandatory in some European countries and drivers can face instant fines if extension mirrors are not fitted Caution Any rear view mirror must not project more than 250 mm outside a the width of the caravan when being towed b the width of the towing vehicle when driven solo Note Any rear view mirro...

Page 21: ...enly swing out Carry out all manoeuvres as smoothly as possible Use nearside wing mirror to check caravan has cleared when overtaking WARNING Take care not to foul or ground caravan chassis whilst traversing ramps or other obstacles Motorway driving Important points 1 Caravans may not be towed in the out side lane of a three or four lane motorway Reg 12 2 of the Motorway Traffic England and Wales ...

Page 22: ...utside Changing a wheel 1 Leave caravan hitched to towing vehicle and ensure handbrake is applied 2 Lower corner steadies as safety measure on the side that the wheel is being changed to stabilise the caravan 3 Remove wheel trims if fitted 4 Use wheel brace to slacken off wheel nuts on the wheel to be changed 5 Position jack under the axle at the appropriate jacking point see fig B 6 Jack up the c...

Page 23: ... is recommended that the side mounted AL KO Jacking System should be used Fig B Side lift jack Stopping on a hill Pulling off again can sometimes present a problem The easy solution is i Carry a good sized wedge shaped piece of wood with a rope or light chain attached ii Attach the other end of the rope to the nearside rear grab handle iii Place the wood behind the nearside caravan wheel iv Carefu...

Page 24: ...steadies until they are in firm contact with the ground DO NOT use the steadies as a jack they are only a means of stabilising the caravan Levelling pads or boards should be used under the steadies where the ground is soft or uneven In extreme cases where it is necessary to raise a wheel off the ground for levelling purposes further adequate support should be applied so that the steadies do not ta...

Page 25: ...Safety security Fire 28 Escape paths 29 Children 29 Ventilation 29 Security 30 ...

Page 26: ... battery from the alarm except when changing it Always test the alarm immediately after a long period of absence Under the test button there is a red control lamp which twinkles once a minute This shows that the battery is correctly connected If the alarm does not sound when testing the battery must be replaced The alarm should be dusted and cleaned regularly with a slightly damp cloth In connecti...

Page 27: ...caution arrangements Escape paths It is important that you do not block escape paths to emergency exits with obstructions or hazards Children Do not leave children alone in the caravan in any event Keep potentially dangerous items out of reach as at home e g matches drugs etc Ventilation All caravans comply with BS EN 721 The ventilation points on your caravan are fixed points of ventilation which...

Page 28: ... Additional security Consider fitting any device which might deter or prevent intrusion by thieves A hitch lock cover prevents towing of the caravan A wheel lock prevents towing of the caravan and removal of the wheel Customers are advised to identify their caravan with a method for subsequent identification if other forms of identification have been altered or removed Free crime prevention advice...

Page 29: ... Troubleshooting 33 Gas 37 Types of gas 37 Gas safety advice 38 Electricity 40 Overseas connection 41 230V mains electrical equipment power consumption 41 Wiring of connecting cable and caravan mains inlet 42 Typical appliance consumption figures 43 ...

Page 30: ... Before making connections of any description to the caravan or its equipment ensure that ALL equipment is turned off TAPS WATER INLET WATER HEATER C H WATER CARRIER FILTER HOSE WATERLINE NON RETURN VALVE DRAIN VALVE FILTER PUMP Water system schematic caravan without water tank WATER CARRIER FILTER HOSE WATER INLET WATER TANK TANK ISOLATOR WATER HEATER C H TAPS NON RETURN VALVE DRAIN VALVE SELECTO...

Page 31: ...Pulsating flow Restricted pump delivery Check discharge lines fittings and valves for clogging or undersizing Pump fails to turn off after all fixtures are closed Empty water tank Insufficient voltage to pump low battery Punctured pump diaphragm pump leak Defective pressure switch Low flow and pressure Air leak at pump intake Accumulation of debris inside pump and plumbing Worn pump bearing excess...

Page 32: ... appropriate sterilant solution and allowed to stand for the recommended contact time e g Milton for 15 minutes 5 The solution should be emptied from the container 6 The opening of the container should be cleaned thoroughly with an appropriate prepared wipe impregnated with a sterilant 7 The container should be inverted whilst stored overnight if possible 8 The container must be filled with mains ...

Page 33: ...upplier with proof of purchase and purchase date Please note that frost damage is not a valid warranty claim The manufacturer retains the right to repair or replace the unit The manufacturer cannot be held responsible for claims arising from incorrect installation unauthorised modification or misuse of the product The above does not affect your statutory rights ...

Page 34: ...Services 36 Typical gas schematic drawing ...

Page 35: ...lator Fig B Fig B Gas regulator LPG bottles i e Propane Butane and Camping Gaz cylinders all have varying bottle adaptor connections It is important to check you have the correct hose and adaptor to suit your gas bottles Push on hoses are no longer permitted under the new regulations The new high pressure hoses have threaded connections and must be securely attached to the regulator and to the gas...

Page 36: ...paces are generally well ventilated Space heaters may produce sufficient exhaust to pollute the awning space if it is totally enclosed from a general comfort smell and hygiene point of view In the extreme case there could be a build up of carbon dioxide to a dangerous level Caravan owners are advised to allow some fresh air circulation in the awning space when such appliances are in use Precaution...

Page 37: ... compartment Open ended gas hoses must always be protected from dirt and insects Before turning on the gas supply at the regulator ensure that all gas operated equipment in the caravan is turned off All gas equipment except barbecue is supplied through a central Gas Manifold System which has individual isolation taps for each appliance Fig A as follows Fig A RED Water Heater WHITE Space Heater BLU...

Page 38: ... Remove any cover from the socket outlet provided at the site supply point and connect the plug at the other end of the supply flexible cable to this Switch on the main switch at the site supply point Note Use mains cable fully uncoiled and protect from traffic It is important that the main switch at the site supply point should be switched off the supply flexible cable disconnected and any cover ...

Page 39: ... only certain way of making equipment safe is to unplug it It is useful to have a means of checking polarity of the mains supply especially when touring overseas There are available several proprietary makes of equipment for testing polarity If it can be achieved it is preferable to connect live to live and neutral to neutral to maintain full electrical protection WARNING Never allow modifications...

Page 40: ...that connections are made exactly as shown If terminal markings are not in accordance with the diagram they must be ignored If in doubt consult a qualified electrician The legal length of the mains inlet cable is 25 2 metres When in use it must be fully uncoiled and protected from traffic ...

Page 41: ... h Hotplate 3 Not applicable Not applicable 73 g h Hotplate 4 800 W 3 5 amp Not applicable Not applicable Grill Not applicable Not applicable 117 g h Oven Not applicable Not applicable 125 g h Battery Charger 430 W 1 9 amp Not applicable Not applicable Lighting 230V based on 2x 40 W bulbs 80 W 0 3 amp Not applicable Not applicable Lighting 12V based on 10 W bulb Not applicable 10 W 0 8 amp Not app...

Page 42: ...Electrics NE190 control panel 46 Thetford battery box 50 Battery installation 52 Solar panel connection point 53 Generator guidelines 53 ...

Page 43: ... panel will show the battery voltage MAIN BATTERY LED the panel will show the system voltage When the NE190 Panel is connected to a System with water level if you push again the TEST the panel will show the Clear Water Level After 30 second without any push button used the panel will switch off the number display and the LED will reduce the brightness When push again the indications will come ON W...

Page 44: ...Electrics 47 ...

Page 45: ...ns have been equipped with a habitation relay This relay is actuated when the 13 pin plug is connected to the tow vehicles sockets and the car ignition is turned on The relay automatically isolates all 12V equipment within the caravan excluding the fridges 12V power supply from the car ...

Page 46: ...e battery Use protective clothing and glasses when handling a leaking battery and avoid direct contact to the skin eyes and respiratory organ Should a battery leakage occur please act according to the instructions supplied by the manufacturer of the battery Act with caution as caustic substances are present in the battery No smoking is allowed in the area of the Battery Box Before removing a batte...

Page 47: ...zardous consequences After mounting the terminals lift the battery together with the Soft Tray into the middle of the Battery Box compartment Push the Soft Tray with battery to the back of the Battery Box into the safeguard bulge If necessary shift the Soft Tray to the right or left until the battery is in place in the safety area see photo 1 The battery is located in the compartment by the manual...

Page 48: ...rom defects and workmanship and from the inability of the Battery Box to perform its intended function 3 In case of a defect apply to original dealer or Thetford Service Center with proof of purchase 4 Defects which in our judgement occurred from misuse negligence or accident are not covered by the warranty In addition the warranty does not apply if the product is installed or handled improperly i...

Page 49: ...ble from the 12V socket provided no other 12V socket is used at the same time Solar panel connection point A connection point has been included in the caravan electrical harness to take a 12V supply from an aftermarket solar panel or similar device to the caravan leisure battery The solar panel must provide a fused and regulated output in order to connect to this point The connection point can be ...

Page 50: ...essence this means the output sinewave may not be very smooth and may not run sophisticated electronics efficiently Some of the new wave of gensets are more sophisticated in their production of a sinewave output and are more suited to run electronic equipment If in doubt consult your genset dealer or manufacturer for advice ...

Page 51: ...implex hobs grills and ovens 75 Sharp R209 microwave oven 78 Thetford C250 CWE cassette toilet 81 Caravans with external barbeque point 85 Caravans with TV inlet in battery box 86 Supplier fitted supplied entertainment equipment 87 Status 530 directional TV and FM radio antenna 88 Bedding 88 Rastrollo blinds Seitz 90 Doorscreen 91 Roof lights 91 Windows 91 Heki 2 roof light Seitz 91 Mini Heki roof...

Page 52: ...Fitted equipment The Omnivent 12V rooflight 92 Care of laminate tops tables furniture and doors 93 Doors 93 Tables 93 Table storage 94 12V reading lamp 94 Fixing of awnings 94 ...

Page 53: ...on For details on type of equipment fitted in your caravan please refer to the Sales Brochure or Dealer IMPORTANT To maximise the use and life of all fitted equipment in your caravan it is essential that any accompanying manufacturers literature is read fully All recommended maintenance and preparation procedures should be followed The information provided in this handbook is only intended as a gu...

Page 54: ...tch or pump switch 2 Open hot water taps in bathroom and kitchen 3 Open safety drain valve Lever in vertical position Fig 1 position f 4 The water heater is now drained directly to the outside via the safety drain valve Check that the water contents have been completely drained 10 litres Gas operating instructions Attention Never operate the water heater without water in it If the wall cowl is pos...

Page 55: ...sterilise the water we recommend Certisil Argento Other products particularly those containing chlorine are unsuitable In order to avoid the proliferation of micro organisms heat the Ultrastore to 70 at regular intervals Do not use the water as drinking water Important Operating Notes 1 If the cowl is positioned close to an opening hatch window keep this closed during operation See warning plate A...

Page 56: ...g time to approx 70 C Gas operation approx 35 mins Electrical operation approx 70 mins Gas and electrical operation approx 20 mins Power consumption 12V Ignition 0 17A Heating Up 0 08A Standby 0 04A Power consumption 230V Heating Up 3 7A 850W Weight empty 6 7Kg Truma S 3002 auto space heater Instructions for heaters fitted with automatic ignitor or piezo ignitor Switching On 1 Open the valve on th...

Page 57: ...the case of left handed installation the parts are arranged on the other side 4 Any alteration to the appliance including exhaust duct and cowl or the use of spare parts and accessories which are important to the function of the heater and which are not original Truma parts as well as the non observance of the installation and operating instructions will lead to the cancelling of the guarantee and...

Page 58: ...nging of batteries Changing the Batteries on the Automatic Ignitor Only change the batteries with the heater switched off Always insert new batteries at the beginning of the heating season Remove front of heater retaining screw located through centre of black grill Unclip front of heater slide up battery cover to reveal battery Change the batteries Observe plus minus Only use temperature resistant...

Page 59: ...additional 230V electric heater for the LPG heater models Trumatic S 3002 S 5002 Heater operation is basically possible with gas only electricity only or simultaneously with electricity and gas When using simultaneously the electrical unit will switch itself off before overheating occurs as a result of the stronger gas burner When using electrical only we recommend to set the fan control on positi...

Page 60: ...es be blocked Never hang clothes or similar in front of or on top of the heater to dry This could cause serious damage to the heater as a result of overheating Do not place inflammable materials near the heater Please observe these instructions for your own safety 3 The performance of the room thermostat will be affected if temporarily covered or obstructed 4 When operating a brand new heater for ...

Page 61: ...top of the heater to dry This could cause serious damage to the heater as a result of overheating Do not place inflammable materials near the heater Please observe these instructions for your own safety 3 When operating a brand new heater for the first time or after it has been idle for a lengthy period you may temporarily notice a slight smoke and smell We advise running the heater at full power ...

Page 62: ...o carry out the described procedures carefully Important Important denotes supplementary information for the user and alerts the user to potential problems Warnings This refrigerator must be installed according to the manufacturer s instructions and in compliance with local and national regulations Read this manual carefully before you start to use your refrigerator Always consult the warnings bef...

Page 63: ...ent height by means of a simple click system click the plastic bracket to the right short side of the rack turn the bracket into the horizontal position and insert the rack tipped in a sloping position into the refrigerator place the short side without bracket into one of the grooves on the left wall of the refrigerator place the short side with bracket in the corresponding groove on the right wal...

Page 64: ...itching on the refrigerator A Main switch on off B Mode selection switch C cooling level selection switch D Function LED E LCD display 1 Open the valve of the gas bottle 2 Open the taps of the gas supply 3 Press main switch A The function LED will turn blue and all symbols on the LCD display will light up 4 Use the mode selection switch to select the power supply that you want The LCD display will...

Page 65: ...nd out of reach of any possible sources of ignition It is prohibited to use gas to power the refrigerator while you are driving It is prohibited to use gas to power the refrigerator in the vicinity of petrol stations Selecting gas operation manually If the flame cannot be lit within 30 seconds the gas supply will stop and gas mode will be switched off The LED start flashing every second and an err...

Page 66: ... door locking mechanism keeps the door properly shut Winter operation If you use the refrigerator when the outdoor temperature is below 8 C install the Thetford vent winter storage cover on the ventilation grills The cover protects your refrigerator from excessively cold air The winter cover is a refrigerator accessory obtainable from your caravan dealer Tip It is advisable to use the winter stora...

Page 67: ...od airflow When the refrigerator performs poor because of external circumstances such as extreme ambient temperatures the vents can be removed to improve the airflow and improve the cooling performance of the refrigerators Storage If you do not expect to use your refrigerator for a lengthy period carry out the following actions Remove all food Switch off the refrigerator Clean the refrigerator as ...

Page 68: ...stat c Check whether the refrigerator door shuts properly and defrost the refrigerator d Let the food cool off first e Have the gas burner cleaned f Check the door closing mechanism Control panel diagnostics Refrigerators with a LCD control panel have a special diagnostics area which displays an error code if there is a fault Fault 1 AC heater current is measured to be 75 below nominal current Act...

Page 69: ...lt 10 No engine running signal is present and control is in Manual DC mode Action Your controls are in manual DC mode and the engine of your vehicle is not running The refrigerator can only cool on 12V when the engine of your vehicle is running Start the engine or select a different energy mode Fault 11 No energy source is available and control is in AUTO mode Action Your controls are in AUTO mode...

Page 70: ...n followed the product has not been installed in accordance with the instructions alterations have been made to the product the product has been repaired by a Service Centre not recognised by Thetford the serial number or product code have been changed the product has been damaged by circumstances outside the normal use of the product Liability Thetford is not liable for loss and or damage caused ...

Page 71: ...ion of all gas appliances Do not allow any ventilation openings to become accidentally or deliberately blocked Keep all flammable materials such as curtains furnishings towels and clothing away from the appliance Parts of the appliance may be hot during or immediately after use Allow sufficient time for the appliance to cool after switching off When opening the appliance door take care to avoid sk...

Page 72: ...il or allow fat to build up in the grill pan as this creates a fire hazard Keep all flammable material away from the appliance To light the grill Push in the control knob and turn anticlockwise to the large flame symbol Keep the knob depressed and press the ignition button if fitted or use a hand held spark ignitor or gas lighter The knob must be held in for 15 20 seconds before releasing Detachab...

Page 73: ...ion the tray on the centre of the shelf leaving one clear shelf position between shelves to allow for circulation of air Cleaning Caution Any cleaning agent used incorrectly may damage the appliance Always let the appliance cool before cleaning Some cooking operations generate a considerable amount of grease This combined with spillage can become a hazard if allowed to accumulate on the appliance ...

Page 74: ...length of time Wipe any spillage immediately Sharp objects can mark the surface of stainless steel but will become less noticeable with time Electric hotplates Important Ensure that elements are switched off and cool before cleaning For normal cleaning use a clean damp cloth For heavy cleaning use a clean damp cloth or scouring pad with a cream cleaner Follow the circular grooved pattern on the ho...

Page 75: ...jects in the holes of the door latches or air vent openings as this may damage the oven and cause an electric shock If water or food drops inside the air vent openings switch off the oven immediately unplug it and call a sharp approved service facility See page 34 of the user instructions Never move the oven while it is operating Never place any object such as a tea towel ornament recipe book etc ...

Page 76: ...e the space available for all the family activities that take place in the modern Caravan and Motorhome The housing also secures the microwave whilst travelling Frequently the above results in the Microwave being mounted above an Oven Hob or a Fridge Freezer When the Sharp Microwave starts to overheat the magnetron automatically reduces its output but the Microwave still looks the same The Light w...

Page 77: ...le from the outside The removable Waste Holding Tank is located under the toilet bowl and can be removed via a door on the outside of the caravan or motorhome The Thetford Cassette Toilet is the solution to the sanitary problem in your caravan or motorhome These instructions cover the C 250CWE this has its own flush water tank PARTS a Removable Seat and Lid b Swivelling Toilet Bowl c Blade Handle ...

Page 78: ...nk back into its original position via the access door Make sure that it is secured with the safety catch Close the access door and lock it Your Thetford toilet is now ready to use Warning Never use force if you cannot get the tank back into place easily This may cause serious damage If blockage occurs always check if the blade handle is in the correct closed position 7 For toilets with own Flush ...

Page 79: ...rds and remove the Waste Holding Tank 16 Place the Waste Holding Tank in an upright position Pull Out Handle at the top Wheels at the bottom Slide the handle sideways to the front of the tank until it snaps out of its locked position 17 Pull the handle up and wheel the Waste Holding Tank to an authorised waste disposal point 18 Push the handle back into its locked position Turn the emptying spout ...

Page 80: ...s from forming in your toilet bowl add a correct dosage of Aqua Rinse in your flush water tank if present on your toilet Tip For a really shining toilet dry with a soft dry cloth after cleaning Waste holding tank To keep your Waste Holding Tank fresh and clean Thetford has developed a number of different toilet fluids Thetford toilet fluids suppress smells reduce formation of gas promote breakdown...

Page 81: ...thorised waste dump Follow the instructions for cleaning and maintenance To allow the Waste Holding Tank to dry do not place the cap back on the emptying spout of the tank 21 If the toilet has its own flush water tank place a sufficiently large bowl under the drain tube to catch the remaining water from the flush water tank and remove the drain plug When no more water exits put the drain plug on t...

Page 82: ...een inserted In the interest of safety all external hose lengths should be kept to a minimum and attachments secured correctly WARNING Care should be taken when using the external barbeque point Never barbeque next to an awning or tent WARNING The caravan barbeque point should only be used as an outlet point for gas never connect a gas bottle direct to the outlet Caravans with TV inlet in battery ...

Page 83: ...iple TV locations are present in a van all of these receive signals from the TV aerial connection box Using adaptors and link cables which are readily available it may be possible to re direct a signal from the SAT connection at the primary TV location up to the aerial connection box to be then distributed to other TV positions within the caravan Please remember that as the number of connections i...

Page 84: ...OT cant for vertically polarized signals with the TELESCOPICS EXTENDED 3 Switch ON the Power Pack and the RED LED will illuminate 4 Check the gain control switch is set to normal NML 5 Tune your television to the strongest signal You may need to adjust the direction of the mast to achieve the best quality picture 6 Secure by tightening the Mast Locking Collar and Wall Bracket REMOVING THE ANTENNA ...

Page 85: ...es one at a time 2 Release press studs on the bed board 3 Grasp the bunk as shown and pull carefully in direction of arrows 4 The bunk is designed to automatically move into the correct position 5 Where a bed board is fitted unfold and make sure it is secured by press studs when lifted into position The bed board is required to protect both the occupant and the window from damage during use of the...

Page 86: ...mild detergent and water Lubrication of mechanism or spring is not required or recommended However if components should require cleaning use only Ambersil 40 or similar with fluff free cloth Other lubricants may result in damage to fabrics and plastics Tension Adjustment Remove plastic cover if fitted to locate tension lugs The tension lugs have a slot and are located in the cassette on a bayonet ...

Page 87: ...knobs in the middle of the catches and turn through 90 Swivel the pane open as required To close the window open the window as far as possible and slowly close again turn the catches through 90 to close All opening windows have two catch positions The first position is for ventilation the second seals the window from ventilation and rain Heki 2 roof light Seitz The lift tilt roof light can be set ...

Page 88: ...cle build up as this can damage the blind material Use only water or with mild suds or a vacuum cleaner In order to avoid material fatigue do not leave the flynet closed for a long time The Omnivent 12V rooflight The Omnivent is a double glazed rooflight constructed from a synthetic ultra violet screened material Its side operating mechanism allows a completely free central opening with built in f...

Page 89: ...se of natural wood that warping may occur This should not detract from the correct functioning of items fitted in the caravan Information During the normal travelling vehicle vibration and flexing may cause some of the furniture doors to become out of alignment For your convenience many hinges are adjustable Tables Slide top of drawers out and fold back to form convenient table Fig A Fig A Fig B T...

Page 90: ...n using load spreading eyelet pads or rubber sucker pads Attaching awning brackets and associated fixings to your caravan by using mechanical methods which pierce the outer skin of the caravan wall can allow water ingress which will invalidate the product warranty Important Care must be taken when using an awning as poles and suckers can cause damage to exterior side panels Awnings should be taken...

Page 91: ...nance Modifications DIY work 96 Caravan exterior 96 Caravan interior 98 Winterisation storage 99 ALKO running gear 100 Operating instructions for AKS 3004 106 Troubleshooting fault finding 116 Accessories 119 ...

Page 92: ... be used WARNING Under no circumstances use any abrasive cleaning agents or solvents on the exterior panels Care should be taken as the silicon in some polishes can attack the rubber used on the exterior for seals and gaskets Mouldings All mouldings are of anodised aluminium and will retain their lustre for a long period if no abrasive materials are used to clean them Acrylic Windows Wash windows ...

Page 93: ...eather is uncomfortable and wastes heat All that is needed is a very slightly opened window or skylights Opening a skylight or heki rooflights partially or windows opened to about 1cm opening will usually be sufficient Provide reasonable heating a Do not use of portable paraffin or flueless gas heaters at all b If drying damp clothes or towels open a window enough to ventilate the area and turn on...

Page 94: ... prevent damage you must not use any cleaning materials at all and ensure water temperatures do not exceed 70ºC putting cold water in first is suggested After every use it is essential that you rinse with clean water only and wipe with a soft damp cloth Failure to follow these simple instructions may result in premature failure or cracking which will not be covered by any guarantees including exte...

Page 95: ...ws doors and rooflights when possible General All moving parts should be checked for free operation Clean all cooking appliances and refrigerator Lubrication should be carried out at the points illustrated in the general notes on chassis maintenance page 112 Charge up the on board battery every 2 months Check alarm battery condition every 2 months and charge if necessary Leave the refrigerator doo...

Page 96: ...water to drain from the water funnel Not C 200 toilet Do not tighten caps this helps in keeping unit dry The pour out spout and vent plug can be removed Seals should be greased if necessary with acid free vaseline Recomissioning the Water System Fill the fresh water tank on the Thetford Cassette porta potti using a hose or jerrycan until the water in the funnel reaches the neck Tank capacity is 15...

Page 97: ...o avoid undesirable build up of salt and dirt deposits The galvanised chassis should not be painted or subjected to any other protective treatment Should the galvanising become superficially damaged exposing the steel core this should be cleaned and treated with a Cold Galvanising Spray obtainable from vehicle accessory outlets Damage to chassis members through impact etc MUST NOT be straightened ...

Page 98: ...ould packed directly over the axle Attention should be paid to the legal regulations regarding the permitted pressure exerted by the towbar on the towed unit Fig 4 Axle types Safety Precautions No welding is permitted on AL KO Axles It is important that the wheel and hub brake drum are compatible This mean that the PCD wheelbolts and inset must all be compatible with both the hub brake drum and th...

Page 99: ... Should the rear nut accidentally be disturbed then the complete axle must be returned to AL KO for resetting of the toe in and camber No attempt should be made to remove the bearing In the event of damage to the bearing or drum only the drum complete with bearing and circlip will be available as a spare No grease is used in the hub other than the mineral grease on the stub axle No grease should b...

Page 100: ...ut away and or the obstruction removed to achieve this desired position It will not be possible to set up the braking system properly when the handbrake is not in the FULLY OFF position Fig 10 3 Jack up one side of the caravan using the AL KO Side Lift Jack System see Jack Operating Instructions 4 Remove the inner plastic bung from the backplate to expose the starwheel adjuster access Figs 10 11 5...

Page 101: ...5 and 8 mm Fig 12 On tandem axles a double abutment bracket is fitted to the front axle ONLY 8 Repeat for other wheel or wheels 9 On tandem axles the brake cables from the rear axle should pass over this axle and cross over each other before being connected to the abutment bracket on the front axle ...

Page 102: ...hat when the second or third tooth is engaged a slight braking force is felt on the road wheels 15 OVER ADJUSTMENT of either the wheel brakes or linkages will result in difficult reversing causing the wheels to lock up 16 When parking the handbrake lever MUST ALWAYS be engaged into the fully upright position 90 This is to compress the spring within the spring cylinder and thereby create an energy ...

Page 103: ...Not suitable for use with overrun devices which can revolve above 25 Fig 20 3 Swan Neck towbars fixed or detachable are suitable for use with the AKS 3004 providing they comply to EC Directive 94 20 and have the required minimum 60 mm clearance measured from the centre of the towball Fig 20 Fig 20 Safety warnings 1 In accordance with EC Directive 94 20 couplings of type A 50 1 cannot be used see F...

Page 104: ... placed on the ball the handle will remain open Put the opened coupling onto the clean towball The handle must now make an audible click and return to the flat position Fig 24 Fig 25 Fig 26 Warning The coupling is correctly engaged when the green edge of the safety indicator button is visible Fig 26 Item 3 Stabiliser Unit To operate the Stabiliser once coupled to the towball simply press the stabi...

Page 105: ...5 The arrow on the arm should lie between the marked area on the soft dock See B 6 If the arrow on the plate reaches or passes the marked area on the soft dock then the friction pads need replacing See C Please Note It is not necessary to adjust the friction pads Manoeuvring For easier manoeuvring on campsites etc pull the stabiliser lever to the up position Please do not use the stabiliser lever ...

Page 106: ...urface 100 120 grit emery paper Fig 30 b Lubricate the drawshaft sleeve via the grease nipples In addition push the gaiter forward and grease DIN 51 825 KTA 3K the exposed part of the shaft Fig 30 c Visit a specialist workshop to have the ball holding area checked for damage and the locking mechanism for function If necessary change the towball Servicing and Cleaning Friction Pad Replacement pleas...

Page 107: ...on Pad Replacement Front Rear only 1 Uncouple the AKS 3004 2 Remove the rubber soft dock pull up and off Fig 35 Item 1 Fig 36 Fig 35 3 Press the safety indicator outwards and secure with SW14 hex spanner not included Fig 35 Item 2 4 Remove cheese head screws Fig 35 item 3 Fig 36 using special torx tool Fig 36 Fig 37 5 Press friction lining recess Fig 35 Item 4 inwards and pull down and out 6 Open ...

Page 108: ...ty Precautions When parking your tow vehicle and caravan trailer on site you must apply the caravan handbrake If the unit is parked but disconnected from the tow vehicle it is strongly recommended that each wheel is chocked using AL KO or suitable wheel chocks If a detachable type drawbar is fitted as with catering trailers the drawbar must not be removed from the trailer with the hand brake appli...

Page 109: ...he cable is long enough to allow for cornering and will not become taut or snag during use as this could result in the handbrake operating whilst towing Please refer to Braked Trailers Use of Breakaway Cables Information sheet supplied with your caravan trailer Overrun Device Fitted with 50 mm Coupling Head Connect trailer electric plug controlling lights and indicators etc into towing vehicle soc...

Page 110: ...Fig 43 Apply handbrake fully ensuring that handbrake is in the vertical position This will ensure that the spring cylinder energy store is fully loaded and will automatically re apply the wheel brakes if the trailer starts Caution If the handbrake is not fully applied as detailed above there is danger that the trailer could roll backwards Automatic Handbrake Lever Fig 44 Ensure handbrake is fully ...

Page 111: ... spare parts in our products we recommend the use of original AL KO parts or those parts that we have explicitly approved The reliability safety and suitability of parts designed especially for our products has been determined using a special test procedure In spite of constantly monitoring the market we are unable to assess or vouch for other products If repair work or servicing is required AL KO...

Page 112: ...ect setting Braking system not fully released Overrun lever stuck Damage or Corrosion to braking system Reset Brakes as page 104 Check Handbrake has been released the system is running freely Lubricate and free off Reverse Lever Check system as page 104 and repair or renew parts as necessary Handbrake Force Low Incorrect setting of the brakes Linings not bedded in Reset brakes as page 104 and lubr...

Page 113: ...all to correct size Fit new ball Clean Lubricate coupling and replace if necessary Difficulty in Uncoupling Ball damaged or deformed Coupling damaged or deformed Coupling head under pressure from damper Fit new ball Replace if necessary Pull forward a few inches to to relieve pressure Too much play in the coupling Coupling damaged or deformed Ball too small Replace if necessary Fit new ball ...

Page 114: ...Braking system incorrectly set Incorrect attachment of breakaway cable Release handbrake Reset brakes as page 104 Ensure correct attachment as listed on page 22 or refer to Braked Trailers Use of Breakaway Cables sheet Handbrake Force Low Defective gas strut Incorrect setting of spring cylinder Replace gas strut Reset spring cylinder as page 104 Brakes Apply During Deceleration or Downhill Travel ...

Page 115: ...ck or anti clockwise ALWAYS use a calibrated torque wrench do not use a corner steady brace power or electric wrench It is as dangerous to overtighten wheel bolts as it is to not tighten them sufficiently Important The torque settings should be re checked after 50 Km If other wheel bolts are used please ensure the torque settings are as follows M10 49 Nm 36 ft lb M14 135 Nm 99 5 ft lb M16 210 Nm 1...

Page 116: ...Maintenance 120 Spare Wheel Carriers The telescopic frame tubes should be lubricated periodically ...

Page 117: ...Fault finding Water 122 Gas 124 Cassette Toilet 125 ...

Page 118: ...heated Pressure pump sensing switch may have failed Contacts may be faulty Wiring connections may be faulty Refer to pump tap manufacturers instructions Check wiring connection and then replace with fuse of correct rating Check connections Refer to pump manufacturers servicing instructions Refer to pump manufacturers servicing instructions Check contacts in plug and socket are clean and making con...

Page 119: ...stricting flow Water leak Check battery state of charge refer to electrical supply note Disconnect and check that they have at least 1 4 6 3mm bore Refer to pump servicing instructions Dismantle and clean if necessary Check and re route if necessary Check all water connections Reduced flow from either tap Y connector s fitted incorrectly Pipe kinking restricting flow Bore size difference in taps R...

Page 120: ...assed Air in pipe Check level of gas in bottle Check gas bottle valve is on Check gas taps are on Check exhaust outlet is clear Turn off appliance wait 2 minutes and try again Purge system Refer to space heater or boiler manufacturers instructions Fridge does not light No gas Air in pipe Check level of gas in bottle Check gas bottle valve is on Check gas taps are on Purge system Refer to fridge ma...

Page 121: ...ue before storing into compartment Soiled bowl after flushing Partially fill bowl to cover soiled portion of bowl Next flush will dissolve waste Tip Leave valve blade open during use No power to add water to toilet bowl Check cassette safety sensor switch and fuse holder for proper engagement and operation Note Cassette has to be removed to reach switch and fuse Insert cassette and try adding wate...

Page 122: ...Useful information Owners club 128 Spares and after sales supercare 128 Repair facilities 128 Caravan Clubs 129 Motoring Associations 129 Trade Association 129 Change of ownership 130 ...

Page 123: ...ough your supplying dealer The after sales service at the factory is geared to support our dealer network as is the service provided by appliance manufacturers In the interest of safety replacement parts for an appliance shall conform to the appliance manufacturers specifications and should be fitted by them or their authorised agents Note Please remember to quote chassis number when ordering any ...

Page 124: ...m House Basingstoke Hants RG1 2EA Tel 0990 448866 www theaa co uk e mail customer services theaa com RAC Motoring Services RAC House M1 Cross Brent Terrace London NW2 1BX Tel 0990 722722 www rac co uk Green Flag National Breakdown PO Box 300 1 Cote Lane Leeds LS99 2LZ Tel 0345 670345 Trade Association National Caravan Council Catherine House Victoria Road Aldershot Hampshire GU11 1SS Tel 01252 318...

Page 125: ...age detaching it and sending it to Swift Group Limited Dunswell Road Cottingham East Yorkshire HU16 4JX Tel 01482 875740 Please note that the benefit of any unexpired warranty cannot be transferred to the new owner until the change of ownership details above have been received DETAILS OF CARAVAN Model Chassis No CURRENT OWNER Name Address NEW OWNER Name Address ...

Page 126: ...ownership 130 Changing a wheel 25 Children 29 Coupling Up Euro Overrun Devices 114 Customer Care 128 D Defrosting 70 Doors 93 Doorscreen 91 Draining the water heater 58 E Electrical Operating Instructions 59 Electric hotplates 76 Electricity 40 Electrics 45 Entertainment equipment 87 Escape paths 29 External barbeque point 85 F Fault finding 121 Fire 28 Fire Extinguisher 29 Fitted equipment 55 Fix...

Page 127: ... after sales supercare 128 Spare Wheel Carriers 120 Speed limits 24 Stability 16 Status 530 directional TV and FM radio antenna 88 Stopping on a hill 26 Switching off the refrigerator 69 T Tables 93 Table storage 94 Teb fan 62 Thermal insulation heating 39 Thermostat 61 Thetford absorber refrigerators 66 Thetford C250 CWE cassette toilet 81 Touring caravans annual service inspection record 5 Towba...

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