SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]
39
38
To modify your password, type in the requested information shown below and click on Modify.
To change the e-mail address where alerts go, enter a new e-mail as shown above and click on Modify.
NOTE: IF YOU FORGET YOUR PASSWORD, CLICK FORGOT
MY PASSWORD ON THE LOGIN PAGE.
THE PASSWORD WILL BE SENT TO YOUR E-MAIL ADDRESS.
Antenna Position Debug Tool:
The Antenna Position Debug Tool is used to test antenna RSSI values that will help you locate the optimal installation
position of the outdoor antenna. Select your device, and right click to access a pop-up menu with additional options as
shown below. Select Antenna Position Debug.
You will see the following Debug Tool screen:
Sentry Configuration & Monitoring
Place the antenna in the appropriate position and click Measure to read the current RSSI value. Then try putting the
antenna in 5 different positions, read their respective 5 RSSI values, and click Compare to get the best position. You
can also use the reported RSSI values to determine the best position manually.
Over Power Alert:
If Red=ON, it means the input signal is too strong, and can result in device shut-off. Here are four possible solutions
you can try:
• Increase the attenuation
• Reposition the outdoor antenna
• Reduce the gain
• Manually adjust the attenuation or turn off a single band to mitigate oscillation and over
-
power issues.
Sentry Configuration & Monitoring
