7
Contents
Configuring NVMe RAID Manually
....................................................................................96
Chapter 7 Troubleshooting and Support
7.2 Baseboard Management Controller (BMC) .......................................................................103
7.3 Troubleshooting Procedures ...........................................................................................104
General Technique ..........................................................................................................104
No Power to the System .................................................................................................104
No Video .........................................................................................................................105
System Boot Failure .......................................................................................................105
Memory Errors ................................................................................................................105
Losing the System Setup Configuration
.........................................................................105
7.4 Crash Dump Using BMC ...................................................................................................108
7.5 CMOS Clear .....................................................................................................................109
7.6 BMC Reset .......................................................................................................................109
7.7 Where to Get Replacement Components ........................................................................110
7.8 Reporting an Issue ...........................................................................................................110
Technical Support Procedures ........................................................................................110
Returning Merchandise for Service .................................................................................110
Vendor Support Filing System ........................................................................................111
7.9 Feedback ..........................................................................................................................111
7.10 Contacting Supermicro ....................................................................................................112