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Chapter 7: Troubleshooting and Support
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
or
Returning Merchandise for Service
changing any non hot-swap hardware components.
General Technique
If you experience unstable operation or get no boot response, try:
1.
With power off, remove all but one DIMM and other added components, such as add-on
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2.
Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.
No Power to the System
•
Check that the power LED on the motherboard is on.
•
Make sure AC power is being supplied to the power supply.
•
Check that the power cord is plugged into a power outlet that supply 100-127Vac, 50-60Hz,
12-15A and 200-240vac, 50-60Hz, 7-8.5A.
•
Turn the power switch on and off to test the system.
PWRLED
BMC CODE
BIOS LICENSE
BAR CODE
DESIGNED IN USA
X12DSC-A6
REV:1.00
1
CPU1
CPU2
P1-DIMMB1
P1-DIMMA1
P1-DIMMD1
P1-DIMMC1
P1-DIMMG1
P1-DIMMH1
P1-DIMME1
P1-DIMMF1
P2-DIMMB1
P2-DIMMA1
P2-DIMMD1
P2-DIMMC1
P2-DIMMG1
P2-DIMMH1
P2-DIMME1
P2-DIMMF1
JSTBY1
JNCSI1
JD1
JF1
JSD2 JSD1
JNCSI1_SEL
JTPM1
JRK1
JPI2C1
M.2-HC_2 (PCI-E 4.0/S-SATA5)
JL1
JUID
JWD1
JPME2
SRW3
SRW4
SRW1
SRW2
LEDM1
UID_LED1
S-SATA1 S-SATA0
BT1
BMC
S-SATA3 S-SATA2
BMC_LAN
LEDPWR
JPWR1
JPV3
JPV2
FAN7 FAN6
FAN5
FAN4
FAN3
P1-AIOM PCI-E 4.0 X16
JPV1
FAN2
FAN1
USB2 (3.0)
S-SGPIO1
SATA DOM+POWER
JIPMB1
JFP1
JUID:FP1 RST OR UID
P2 SLOT1 PCI-E 4.0 X16
P2 SLOT2 PCI-E 4.0 X16
JNCSI1:NCSI interface for IPMI shared LAN
P2 SLOT3 PCI-E 4.0 X16
JNVI2C1
JUIDB1
USB0/1 (3.0)
VGA
COM1
P1_NVME3
P1_NVME2
P1_NVME1
P1_NVME0
JBT1
M.2-HC_1 (PCI-E 4.0/S-SATA4)
PCH