Super Circuits DVQ-2 User Manual Download Page 2

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SUPER/CIRCUITS

11000 NORTH MOPAC EXPRESSWAY

SUITE 300

Austin, TX 78759

Phone 800-335-9777 • Fax 866-2567-9777

Summary of Contents for DVQ-2

Page 1: ...DVQ 2 USER MANUAL ...

Page 2: ...SUPER CIRCUITS 11000 NORTH MOPAC EXPRESSWAY SUITE 300 Austin TX 78759 Phone 800 335 9777 Fax 866 2567 9777 2 ...

Page 3: ...th the radio interference requirements Disclaimer We reserve the right to revise or remove any content in this manual at any time We do not warrant or as sume any legal liability or responsibility for the accuracy completeness The content of this manual is subject to change without notice THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL ...

Page 4: ...ve 17 4 5 Date Time 18 4 6 Overwrite 18 4 7 Motion Detection 19 4 8 Record Quality and IPS Images Per Second 20 5 MENU CONFIGURATION 22 5 1 Menu Introduction 22 5 2 Record 22 5 3 Timer 23 5 4 Date 24 5 5 Advance 24 5 6 Camera 25 5 7 Motion Detection 25 5 7 2 Detection Timer 28 5 8 Display 28 5 9 Alert 29 5 10 Remote 30 5 11 System 31 5 12 Network 32 5 13 Backup 32 5 14 HDD info 33 5 15 Event Log 3...

Page 5: ...ayer 51 7 13 Search List 52 7 14 Timer Record 53 7 15 Date 54 7 16 Record Setting 54 7 17 Alarm 55 7 18 General 55 7 19 Account 56 7 20 Online User Info 56 7 21 File Path 56 7 22 Operation via IE Browser 57 8 0 REMOTE PTZ Camera Control Panel 58 9 0 FAQ TROUBLESHOOTING 59 9 1 Default Value 60 APPENDIX 1 INSTALL HDD 60 APPENDIX 2 PIN CONFIGURATION 61 APPENDIX 3 RS 232 PROTOCOL 62 APPENDIX 4 RECORDI...

Page 6: ...ayback backup and network operations at the same time Free Upgrade to Advanced Functions Allow you to upgrade DVR functions without any charges Long Recording Hours 500GB can record more than 5 days 4CH Frame Best Quality 30IPS Backup Function Supports network remote recording backup Remote Surveillance Supports remote surveillance of up to 5 users simultaneously with licensed software AP and IE b...

Page 7: ...DVR 1 CD Manual Power cord Power Supply Specifications are subject to change without notice 7 1 3 Package Contents DVQ unit 1 Power Supply 1 Power Cable 1 Manual 1 Software CD R 1 ...

Page 8: ...d like to display Channel Display Position Under the live mode you can switch the positions of two channels by Step1 Press Set to highlight one channel Step2 Press UP DOWN LEFT RIGHT button to change the channel position Step3 Press or to select the channel Step4 Press ENTER button to confirm the setting Under the playback mode you can select a channel to display in live video Step1 Press Set to h...

Page 9: ...ack mode Press or button to pause stop playback Press or button to fast rewind forward 14 Audio Press SLOW and ZOOM buttons at the same time to select live or playback sound for audio channels 15 PTZ Press minus and SEQ plus buttons at the same time to enter exit the PTZ control In the PTZ control mode Zoom in Press button Zoom out Press button Adjust PTZ angle Press direction buttons to turn up d...

Page 10: ... the video playback In the Pause mode Press Right button once to get one frame forward Press Left button once to get one frame rewind Stop Pressing the stop button will return to live mode Channel Display Mode Display mode Press button to display 4 channels Full screen view Press the number buttons 1 4 to display the selected channel Note Under the playback mode you can select a channel to display...

Page 11: ...on with video channel 1 6 Audio OUT Connect to a monitor or speaker with 1 mono audio output 7 USB file backup Note For the list of compatible USB flash drives refer to APPENDIX 5 COMPATIBLE USB FLASH DRIVE Page 63 8 D V Port Digital Video Port NOT USED 9 IR Connect the IR receiver for remote control 10 EXTERNAL I O Use the 15PIN DSUB to connect external devices external alarm PTZ camera etc For d...

Page 12: ... the box for testing your cameras and cables You can use a TV set with a video input if you don t have a monitor Plug your monitor into a 110 120 AC power source Do not mistake the antenna input on the TV for a VIDEO INPUT Monitors and TV s have video inputs clearly marked The TV RCA input will look some what like the image below labeled VIDEO INPUT This type of input connector is called an RCA fe...

Page 13: ... AC power source and will not work properly with a 12V DC power source Do not use AC power supplies with Supercircuits EXT series cables such as EXT25 EXT50 or EXT100 Use the CAB BNC 25 CAN BNC 50 or CAB BNC 100 with AC power supplies Grab another camera and replace it with a 2nd camera If you have a good picture with the 2nd camera the first camera is not working properly Call SuperCircuits techn...

Page 14: ...DVR and Monitor Installation 3 2 SYSTEM CONFIGURATION 14 ...

Page 15: ...TRODUCTION This digital video recorder is designed to function right out of the box We made setting up your DVR easier by adjusting the time date and record settings for you Your DVR is set to record for 14 days with the video quality and frame rate set to the highest settings IConnect the AC Power Cord with Power Adapter and plug into an electrical AC outlet Turn your DVR on by hitting the power ...

Page 16: ...ELECTORS 1 16 to key in the password The password screen will appear NOTE The default Password is 0000 Simply press the Enter button To key in the Password press the RIGHT and LEFT buttons to move between numbers and use the MINUS and PLUS buttons to change values Press the ENTER button once and the MENU screen will appear NOTE If you get an error message Password Error you have entered an incorre...

Page 17: ... KEYLOCK NEVER LANGUAGE ENGLISH VERSION 1088 10 K2 04 AA 11 VIDEO FORMAT NTSC 5 Use LEFT key to select YES and press the ENTER button The DVR will display a REBOOT dialog box beep and take a minute or two to Initialize Let s CLEAR the HDD 4 4 CLEAR HDD Return to the SYSTEM MENU and select CLEAR HDD and push the ENTER button RESET DEFAULT RESET DEFAULT ARE YOU SURE YES NO SYSTEM SERIAL TYPE RS 485 ...

Page 18: ...0 FORMAT Y M D DAYLIGHT SAVING ON Set OVERWRITE 4 6 OVERWRITE 9 Select RECORD from the main MENU Select OVERWRITE and change OVERWRITE NO to YES and push the ENTER key Select YES to confirm MENU RECORD TIMER DATE ADVANCE RECORD MANUAL RECORD ENABLE NO EVENT RECORD ENABLE YES TIMER RECORD ENABLE NO OVERWRITE YES RECORD IMG SIZE FRAME RECORD QUALITY BASIC MANUAL RECORD IPS 030 EVENT RECORD IPS 030 T...

Page 19: ... DETECTION TITLE DET AREA LS SS TS RE ALARM 01 ON SETUP 07 03 02 10 LOW 02 ON SETUP 07 03 02 10 OFF 03 OFF SETUP 07 03 02 10 LOW 04 OFF SETUP 07 03 02 10 HIGH PREV NEXT NOTE If you don t want the ALARM BUZZER to sound every time you have motion set INT BUZZER to OFF Set RECORD QUALITY and IPS ADVANCE CAMERA DETECTION ALERT REMOTE SYSTEM NETWORK HDD INFO EVENT LOG ALERT EXT ALERT ON INT BUZZER OFF ...

Page 20: ... YES RECORD MANUAL RECORD ENABLE NO EVENT RECORD ENABLE YES TIMER RECORD ENABLE NO OVERWRITE YES RECORD IMG SIZE FRAME RECORD QUALITY BASIC MANUAL RECORD IPS 030 EVENT RECORD IPS 030 TIMER RECORD IPS 030 TOTAL IPS SHARE FIX MENU RECORD TIMER DATE ADVANCE Use Table 1 to set your RECORD QUALITY and IPS TABLE 1 20 ...

Page 21: ...will flow better Real time video flow is not necessary for most applications NOTE All data in table 1 is estimated and you must test your QUALITY and IPS settings for your application to see your results Enter your QUALITY and IPS values in the RECORD menu Exit all menus by pressing the MENU button THIS CONCLUDES OUR RE CONFIGURE YOUR DVR AND YOU SHOULD BE OPERATIONAL PLEASE CONTINUE READING THE U...

Page 22: ... UNLOCK PASSWORD 0000 MENU RECORD TIMER DATE ADVANCE 5 2 RECORD Use the RECORD settings to setup the record quality type and configuration Press the MENU button on the front panel to enter the main menu list and select RECORD and press the Enter button Remember to press the MENU button to exit after making your selections MENU RECORD TIMER DATE ADVANCE RECORD MANUAL RECORD ENABLE NO EVENT RECORD E...

Page 23: ...e for EVENT RECORD Recording is triggered by an alarm or motion event 9 TIMER RECORD IPS Select the number images per second for TIMER RECORD Recording is activated by a time schedule NOTE IPS options U S International NTSC PAL FRAME 30 15 7 3 FRAME 25 12 6 3 CIF 120 60 30 15 CIF 100 50 25 12 10 TOTAL IPS SHARE NOT AVAILABLE FOR THIS UNIT Controls how IPS is shared IPS share setting is fixed and w...

Page 24: ...er the main menu Select DATE and press ENTER 1 DATE Set the current date and time The default order is YEAR MONTH DATE HOUR MIN SEC 2 FORMAT Select one date format from the following 3 options Y M D M D Y D M Y 3 DAYLIGHT SAVING Select daylight savings time ON OFF If ON press ENTER to go into submenu for settings Set the start time and end time and adjust the daylight savings time in ADJUST The be...

Page 25: ...When activated the symbol will display on the screen 5 7 MOTION DETECTION 1 DETECTION SETUP Motion setup Select ADVANCE DETECTION DETECTION SETUP and press ENTER 1 TITLE Displays camera title set in CAMERA TITLE setup 2 DET Activate the motion detection for selected channels ON OFF Use ON to activate ADVANCE CAMERA DETECTION DISPLAY ALERT REMOTE SYSTEM NETWORK BACKUP HDD INFO EVENT LOG CAMERA TITL...

Page 26: ...arm or set off external alarms and start recording Make sure you are In ADVANCE DETECTION DETECTION SETUP Setup motion detection AREA and push the ENTER key The start area is indicated by the four cursors move the start cursor using the LEFT RIGHT UP and DOWN keys Push the ENTER key to enable motion start area and push ENTER key again to disable motion area The pink shaded area is the motion disab...

Page 27: ... TS Time of Sensitivity TS sensitivity detects how long one object stays in the detection area and triggers the recording The smaller the value is the higher sensitivity for motion detection The highest sensitivity setting is 00 and the lowest sensitivity setting is 15 The default setting is 02 7 RE Reference RE is to set a reference for detection The default value is 10 which means the DVR will c...

Page 28: ...information ON OFF ADVANCE CAMERA DETECTION DISPLAY ALERT REMOTE SYSTEM NETWORK BACKUP HDD INFO EVENT LOG DISPLAY TITLE DISPLAY ON DATE DISPLAY ON HDD INFO ON LOSS SCREEN BLUE PLAYBACK INFO NORMAL DWELL DURATION SEC 2 DE INTERLACE ON MONITOR OUT MAIN OSD SETUP WATERMARK ON DETECTION DETECTION SETUP DETECTION TIMER DETECTION TIMER DATE START END OFF 00 00 00 00 DAILY 08 00 18 00 SUN 06 00 23 00 MON...

Page 29: ... active WATERMARK feature Anytime backup video is modified the video image will turn to light red and the playback will pause Note WATERMARK is always on and cannot be turned off 5 9 Alert Select ALERT and press ENTER Menu path MENU ADVANCE ALERT 1 EXT ALERT Enable or disable sound when external alarm is triggered ON OFF 2 INT BUZZER Enable or disable sound ON OFF for all internal buzzers KEY BUZZ...

Page 30: ...of data will record before an alarm motion is triggered when PRE ALARM and EVENT RECORDING are enabled 5 10 Remote Select REMOTE and press ENTER 1 TITLE Displays camera title for each channel 2 DEVICE Select camera type 3 ID Set PTZ camera address 0 255 PTZ address is displayed on the screen 4 PROTOCOL Select NORMAL our protocol or P D PELCO D protocol 5 RATE Set baud rate 2400 4800 9600 19200 576...

Page 31: ...is model 9 R E T R MIN Does not apply for this model R E T R Activation Press MENU buttons on the front panel to enable R E T R 3 5 10 minutes later A message R E T R ON will be displayed in white text and after the RETR is activated a red message R E T R will display on the screen R E T R Off Press any key except or POWER buttons and enter the password to turn off RETR 10 AUTO KEYLOCK Set the MEN...

Page 32: ...1 USB BACKUP USB backup is not available on this model Before making a USB backup please check if the a USB flash drive is supported If the USB flash is not supported you will get a error message USB ERROR For a list of the compatible USB flash drives please refer to APPENDIX 5 Compatible USB Flash Drives page 63 b Format USB flash drive using FAT 32 using your PC c Verify USB flash drive is clear...

Page 33: ...NISH will display on the screen after CD backup is complete press EJECT button to eject CD Place CD into the PC CD ROM drive Convert to AVI format by double clicking on the file Note Supports Windows 2000 and Windows XP ADVANCE CAMERA DETECTION DISPLAY ALERT REMOTE SYSTEM NETWORK BACKUP HDD INFO EVENT LOG HDD INFO HDD NUM HDD SIZE HDD NUM HDD SIZE MASTER 1 368 SLAVE 1 NO HDD MASTER 2 NO HDD SLAVE ...

Page 34: ... Press SEARCH button on the front panel 3 SYSTEM LOG Show system error codes Reference error code list below SEARCH HDD MASTER FULL LIST RECORD LIST SYSTEM LIST ALARM LIST MOTION LIST EVENT SEARCH TIME SEARCH 1 HDD MASTER 1 Press ENTER to select HDD if there are more than 1 2 FULL LIST Show all recorded type files R RECORD S SYSTEM A ALARM MS MOTION T TIMER 3 RECORD LIST List of manual recorded fi...

Page 35: ... first and press POWER to switch to PAL system Press the buttons until the monitor displays video Note The DVR will automatically detect PAL NTSC You can also manually switch between PAL and NTSC 6 3 Upgrade 1 Firmware Multilanguage OSD Upgrade Use USB to upgrade Format the USB memory to FAT 32 Get the upgrade files from your distributor Save the upgrade files to your USB memory do not change the ...

Page 36: ...el CH1 Audio hardware connections 1 Connect camera audio out to DVR audio in or if your camera does not have a audio out use an external microphone To select live or playback sound press SLOW and ZOOM buttons or on the front panel at the same time 36 ...

Page 37: ... 2 Detection at page 18 or section 2 Detection at page 40 AP software system configuration 2 Activate the R E T R Press Menu and buttons on the front panel at the same time this will activate R E T R in 3 5 10 minutes later For detailed instructions please refer to section 6 4 6 System R E T R ON will display on the screen in white text and after the RETR is activated the message R E T R will disp...

Page 38: ...cause of the video connection reliability Call your IP provider about setting up a static IP address for your DVR 4 Make sure you have DirectX version 9 0c on your computer If not go to www microsoft com directx 5 Make sure that you have the following information from your IP provider or IT department A IP address B Subnet Mask C Default Gateway D If there is a DNS number E If DHCP settings are al...

Page 39: ...168 95 1 1 PORT 0080 STATIC IP 160 121 346 236 GATEWAY 160 121 346 236 NETMASK 255 255 255 254 5 In NETWORK menu select DNS and enter IP address of the domain server obtained from your ISP Internet Service Provider NETWORK NETWORK TYPE STATIC DNS 168 95 1 1 PORT 0080 6 Select PORT and enter 8000 6 Exit all menus by pressing the MENU key and turn your DVR off by hitting the power key and holding fo...

Page 40: ...stname For example use http www dyndns com Sign up for an account Log in with your account information and click My Service Click Add Host Services Click Add Dynamic DNS Host Fill in and choose the desired host name The host name is created You will be connected to the corresponding IP addresses whenever you enter this hostname Dynamic IP PPPOE 1 Build a Local Area Network LAN between the DVR and ...

Page 41: ... TYPE Type the User Name and Password given to you from your ISP Press APPLY button to confirm the setting 3 Set the DVR DDNS settings in the SYSTEM CONFIG using Video Server DDNS Choose Enable User Name Type your DDNS account Password Type your DDNS password Domain Type the Host Name EX securityanytime dyndns org System Name Choose the DDNS server where you applied the domain name EX dyndns After...

Page 42: ... the DVR s network interface card is bad and call us for tech support If green light is blinking as a final check connect the DVR directly to the computer using an Ethernet crossover cable which is available at any electronics store such as Radio Shack or Best Buy Circuit City etc eliminating all other cables and equipment Crossover cables are only used for testing purposes and repeat the pinging ...

Page 43: ...e the included CD disk into the CD ROM drive and install the Video Server and JAVA programs on to your PC During the software installation you will step through the dialog sequence below In some installations JAVA might not install because the files are already updated 43 ...

Page 44: ... the desktop For the latest AP software updates please check with your distributor 3 Double click Video Server on your PC to enter the login page Key in IP address 192 168 1 10 username admin password admin and port 8000 in the login page NOTE Factory default user name is ADMIN Password is ADMIN 44 ...

Page 45: ...de Firmware Press Upgrade Firmware button to upgrade DVR firmware or OSD language files The provided firmware and OSD files should be saved on PC first Player Press Player button to access and play the latest recorded file on your PC 7 6 Control Panel a Data Transfer Rate b Image Transfer Rate Per Second c Connect Disconnect d Resolution NTSC 320 228 640 450 PAL 320 276 640 552 e Image Quality Hig...

Page 46: ...irm the setting s Sequence Activate call monitor function and press again to exit When motion is detected the monitor will display motion triggered channel t Enter Used to confirm settings or enter a selection u PTZ Control On Off Use to select the PTZ device press OK button to enter selected PTZ Press ESC to exit from PTZ control v Menu Up Down Left Right Used to enter the PTZ menu w Not used R E...

Page 47: ...k connection types are required to apply for a DDNS service Please refer to section 3 6 2 DDNS Apply at page 10 for details Web Port The DVR can be viewed over the network with the Video Web Server or the IE web browser TCP port used by HTTP is 80 In some cases it is better to change this port number for added flexibility or security The valid web port number ranges from 1 to 9999 Static IP Use th...

Page 48: ... server where you applied for the domain name EX dyndns f Auto If you select DHCP option in Network menu g You can check the AUTO option to automatically assign the IP address 2 Mail When alarm trigger is triggered an e mail notification will send an e mail notification to the specified recipients once Enable the e mail notification in the Alarm menu Note Users can assign up to 4 mail accounts for...

Page 49: ...rd settings DEVICE Remotely title or name your cameras Use ID protocol and rate for PTZ type cameras 7 9 DVR Camera channels can be adjusted independently Select the desired camera channel and press Edit to enter 7 10 Detection Select the channel and press Edit button to enter the motion detection sensitivity and area setting page 49 ...

Page 50: ...arm polarity e Press OK and then press APPLY button to confirm 7 11 Network Backup You can backup recorded data from the DVR directly to your PC and CD through the network The backup file can be played in the PC with the remote Video Server or other media players Ex Windows Media Player or RealPlayer after the file is converted to AVI format Enter the backup information If you want to make a backu...

Page 51: ...g DVR Network Backup window will display Writing cd message and status bar When CD is completed the CD will eject and a DVR Network Backup pop up window will display Download process is finished message Press PLAY button to play the file or Exit to quit 7 12 VIDEO BACKUP PLAYER a Time Bar b Playback Information c Functions 1 De interlace Reduce vibration when pausing picture 2 De blocking Reduce v...

Page 52: ...pen previous video Pause playback press button to go to the previous frame 8 Open the next backup video Pause playback press button to go to the next frame d Playback Control Buttons Play Stop Pause Fast Rewind Fast Forward e Snapshot Press Snapshot to take a snapshot of the current image and save in specified destination f Close the Player HDD Number Select the hard drive with the recorded data L...

Page 53: ...imer Record Timer Record you can schedule up to 7 time events DATE Select a day from DATE dropdown menu Options OFF SUN MON TUE WED THU FRI SAT MON FRI SAT SUN and DAILY START Enter the start time END Enter the end time Press APPLY to confirm the setup or EXIT to quit without saving 53 ...

Page 54: ... set IPS Enable Schedule recording time NOTE IPS Images Per Second OVERWRITE Enable OVERWRITE YES NO Set DVR to record over previous video recordings and record new video when hard drive is full In the NO option the hard drive will stop recording when full and you will have to restart the recording manually RECORD IMG SIZE Choose FRAME or CIF FRAME mode will give you 30 images per second CIF mode ...

Page 55: ...ation set in General File Path and Snapshot Path Post Numbers Set the number of pictures to send 1 10 Alarm Duration Set motion trigger recording duration time 5 SEC 10 SEC 20 SEC 40 SEC Auto switch to alarm video Will switch to the video channel that an alarm event is coming from Alarm Refresh Press to clear the alarm icon 7 18 General View and setup DVR information and settings Firmware Version ...

Page 56: ...ferent user access a b c d e f g SUPERVISOR all system access HIGH all system access except for System Config g NORMAL Partial system access except for Connecting Disconnecting SnapShot and Record a e and f GUEST This level only allows to watch the video 7 20 Online User Info View online user account information 7 21 File Path View and change the file path for saving snapshots and recorded data To...

Page 57: ...in your DVR IP address in the URL address box and press Enter 2 Enter your DVR Username and Password If you have not made any changes to the Admin Username or Password type Admin in for the Username and Admin for the password Press the enter key 3 If your DVR is using a different port number other than port 80 you will need to key in the port number in addition to the IP address For example Using ...

Page 58: ...ear Focus Far n Continuously Zoom In Continuously Zoom Out o Enter Press this button to confirm the settings or enter your selection p PTZ on off control q Menu Up Down Left Right Press button to enter the DVR PTZ menu Select ADVANCE REMOTE and setup PTZ settings exit the menu mode Use buttons to move cursor and make selections r Turbo ON OFF Use to speed up menu selection or control PTZ camera Tu...

Page 59: ...ake sure date and time is correct Make sure DVR is in OverWrite mode Set Over Write to ON DVR keeps rebooting Make sure the hard drive internal power cable is installed correctly or change to a compatible hard drive Replace hard drive for testing Replace hard drive cable for testing HDD detection failed Make sure hard drive Master Slave setting is correct Run factory default reset Clear hard drive...

Page 60: ...10 HDD Installation for Model 2 3 and 4 Step 1 Unscrew and remove DVR top cover Step 2 Unscrew and remove the hard drive HDD bracket Step 3 Set the hard drive mode to master or slave Step 4 Screw HDD bracket to HDD two screws for each side Install and screw the HDD bracket back into the DVR base Refer to Fig 1 2 Step 5 Connect HDD power connector and IDE BUS flat cable IDE cable has a tab make sur...

Page 61: ...Magnetic Contacts input is activated or is low or grounded zero this will zero pins 3 6 and the DVR will start recording and buzzer will sound Alarm is set for HIGH Under standby mode the DVR pin 3 to 6 are 0v TTL low when external input device Magnetic Contacts input is activated or is high 5v TTL this will raise the voltage to 5V TTL to pins 3 6 and the DVR will start recording and buzzer will s...

Page 62: ...ernal buzzer sounds Under normal conditions the Alarm Reset signal stays at high or 5V TTL When the Alarm Reset signal becomes activated or 0 zero volts alarm outputs and internal buzzer sounds will be disabled 15 EXTERNAL ALARM COM Under normal operation COM disconnects with NO Normally Open Triggering External Alarm input COM connects with NO NOTE MAXIMUM voltage allowable is 24DCV 1A 16 17 GND ...

Page 63: ...Appendix 4 RECORDING TIME TABLE 63 ...

Page 64: ...e version If the USB flash drive is not supported by the DVR will notify you of a non supported flash drive by displaying the error message USB ERROR Note Format the USB flash drive using FAT 32 on your PC Compatible USB Flash Drives Appendix 6 Compatible Hard Drives HDD 64 ...

Page 65: ...Appendix 7 MENU TREE 65 ...

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