Interlogix truVision 11c Series User Manual Download

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DVR Installation Manual

1/2/2014

V1.1

truVision 11c Series DVR’s

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Summary of Contents for truVision 11c Series

Page 1: ...DVR Installation Manual 1 2 2014 V1 1 truVision 11c Series DVR s ...

Page 2: ... RECORDING MODE 14 ALARM ACTIONS AND INPUT SETUP 15 EVENT RECORDING 16 CONFIGURE I VIEW NOW ENTRY DELAYS 17 TEST SETTINGS 18 TROUBLESHOOTING 19 GLOSSARY 20 This manual will provide assistance in setting up I View Video Verification functionality based on sensor events configured in the interlogix truVision 11c It is not a replacement for the excellent manuals for the interlogix truVision 11c which...

Page 3: ...ack panel of the DVR 4 5 The resulting message path I View initiates upon receipt of the SMTP message to retrieve the pre and post alarm video associated with the alarm event The number of pre and post seconds can vary but it s usually not less than 3 and normally about 10 on either side of the alarm condition that initiates the sequence The user can view one or more consecutive alarm event clips ...

Page 4: ...ord from 1234 to a unique password I View Now will be using this password to log into the device programmatically for Live View and Clip retrieval As such I View Now recommends using the suggested password on the Installer Data worksheet If a password for the admin account on the DVR differs from the one provided on the worksheet this needs to be communicated to I View administrators in order to u...

Page 5: ...e external IP address used for the router at the site facing the Internet In addition the ports on the external router that will be forwarded to the DVR should be noted on this form This information needs to be input into the i viewnow com system so it will know the external IP address and ports used to communicate from the site through the router at the site and onto the DVR Figure 2 Retrieve the...

Page 6: ... the mouse provided with the DVR into the front side USB port of the DVR unit The mouse must be plugged in before the DVR is turned on or the DVR will not recognize it User Name admin Password 1234 Although a keyboard can be used it s not required as the system will provide for mouse selection of alpha numeric characters USB Mouse VGA Cable VGA Port ...

Page 7: ...14 I View Now LLC All Rights Reserved Page 7 Firmware Version The version of the firmware on the DVR tested with I View Now is shown below The DVR should have this version set to ensure proper interoperation with I View Now Figure 3 ...

Page 8: ...ntering the password it will bring up the Main Menu On the main menu click on the green menu that looks like a small hierarchy of squares This should bring up a menu of network items Setting up the network configuration is the focus of this section Figure 4 The Enable DHCP box should be unchecked and the IPv4 Subnet and Default Gateway addresses should be set to values provided by to the IT team r...

Page 9: ...avings is enabled so the time sent to I View will match the local time I View requests when it attempts to retrieve the pre and post clip video associated with the time of an event In addition if the system is connected to a public network it can be configured to automatically synchronize its time settings to a public network such as the National Time Center The DVR manual provides more detail on ...

Page 10: ...forwarding the HTTP port are 1024 1025 1026 1027 or 8080 Common ports used for forwarding the command port are 8010 8011 9000 or 9010 For these situations it is the External IP Address and External Port numbers that must be entered into the I View Now Installer s Portal so that the I View system is aware of the proper port with which to communicate to the DVR with As was mentioned in the workflow ...

Page 11: ...tion as it isn t required when sending an email to the I View Now system The DVR needs an SMTP Sender Address to enable it to send an email to the I View Now system when an alarm is detected This e mail address should be on the installer s sheet as the SMTP Account ID which is used as both the from and to e mail address Enter ivnview com in the SMTP Server Field as that is the address of the I Vie...

Page 12: ...ied The default password is 1234 From the main menu click on Menu and the Login screen appears Figure 9 After logging in one can add users modify permissions etc by first clicking on the image of a person at the top of the screen as shown below Figure 10 The MAC address permissions adding deleting users can all be controlled from this screen Selecting Change Password after selecting admin allows t...

Page 13: ...ure general recording settings for the analog cameras The DVR manual covers the details on initializing recording settings When using I View it s important to remember that if a continuous recording mode is enabled in addition to event based recording event based recording is required for I View alarm based recording the effect may be to slow the retrieval of clips as the I View system will need t...

Page 14: ...as new video is generated Clip retrieval has to wait for the DVR to finish the current recording block to finish before I View Now can retrieve it The manual for the DVR goes into more detail on how to define and set up various recording schedules Note for I View integration it s important that Pre record and Post record parameters are set to an interval that exceeds the minimum pre and post alarm...

Page 15: ...wnloading For more on setting up motion detection as an alarm event see the truVision DVR manual When configured to interface with I View Now the truVision DVR is typically configured to record an alarm from an external device such as a dry contact To configure the alarm settings refer to the following steps as outlined from the DVR manual Figure 11 1 Click the Alarm settings icon in the menu tool...

Page 16: ...era can be configured to have its own recording schedule The schedules are visually presented on a map for easy reference under the icon See the Figure below for an example of setting up a 24 hour schedule M F based on Alarm inputs Figure 13 The Encoding screen is used to setup the recording parameters for the video stream of the cameras to disk as well as the amount of pre and post alarm event re...

Page 17: ...interlogix truVision DVR 11c 2014 I View Now LLC All Rights Reserved Page 17 Configure I View Now Entry Delays Entry Delays are configurable through the I View Now Dealer Portal Log in to configure ...

Page 18: ...w com portal it is a good idea to test each alarm input on the DVR by triggering the corresponding device on your alarm panel For example if relay 1 connected to input 1 on the DVR is supposed to trigger when a panic button is pushed ensure not only that the DVR has received the signal but that the i viewnow com portal has received the signal and correctly identifies the type of alarm ...

Page 19: ...on DVR to talk to I View A recommended setting for the cameras is CIF with a frame rate of approximately 6 per second This provides a good balance of quality and bandwidth resolution Good luck testing with the truVision and I View The two components together make for a powerful video verification capability and should provide a significant improvement to the overall security strategy for your comp...

Page 20: ...is specific to the site This is why the router firewall at the site that faces the Internet must contain a port forwarding entry to allow for messages to be passed to the DVR from I View as well as the DVR to communicate with the I View via an SMTP email message or in response to a request for a clip or live view 5 MAC Address A media access control address MAC address is a unique identifier assig...

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