[Warranty Period]
Unless otherwise agreed, SUNX warrants this product for twelve (12) months from the date of
the shipment or delivery to the purchaser’s appointed warehouse. However, note that
consumables of the product, such as batteries or lamps etc. are not covered.
[Scope of Warranty]
During the above mentioned period, if a failure of the product occurs under normal use and
operation, and if it is found by SUNX that it is responsible for the failure, it shall remedy the
defect or tender substitution for exchange at its cost and expense.
However, in no event shall SUNX be liable for the failure, damage or loss stipulated below:
(1) Failure caused by instructions, standards, or handling specified by the customer.
(2) Failure caused by modifications done in the structure, capabilities, specifications, etc.,
without consulting SUNX, after the purchase or the delivery of the product.
(3) Failure caused by a development which could not be foreseen based upon the
technology in proactive at the time of purchase or contract.
(4) Failure caused by use which deviates from the conditions/environment given product
catalog or specifications.
(5) In case this product is used by being incorporated in the customer’s machine, failure
which could be avoided if the customer’s machine had functions and structure commonly
accepted in the industry.
(6) Failure due to Force Majeure
Further, the warranty given here is limited only to this product which has been purchased or
delivered. SUNX shall not be responsible for any consequential damage or loss arising out of
the failure of this product.
[Scope of Service]
The cost of the delivered product does not include the cost of dispatching an engineer, etc.
In case any such service is needed, it should be separately requested.
