14
15
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE COFFEE IS NOT HOT
• There’s a power outage.
• WAIT FOR POWER TO
BE RESTORED.
• Auto SHUT-OFF has been activated.
• FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE TASTES BAD
• Coffee grounds other than
• USE COFFEE GROUNDS
for an automatic drip coffeemaker
RECOMMENDED FOR
were used.
AUTOMATIC DRIP
COFFEEMAKERS.
• The ground coffee-to-water ratio
• USE CORRECT GROUND
was unbalanced.
COFFEE-TO-WATER
RATIO.
• The coffeemaker needs cleaning.
• CLEAN COFFEEMAKER
AS DESCRIBED IN
“MAINTAINING YOUR
COFFEEMAKER”
SECTION.
THE GROUNDS ARE IN
• The filter is not properly seated
• SEAT FILTER PROPERLY
THE COFFEE
in the basket.
WITHIN THE FILTER
BASKET.
• The filter collapsed.
• REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at the Jarden Consumer Solutions
Consumer Service Department,
1-800-667-8623
or you can visit us at www.sunbeam.ca.
TROUBLESHOOTING YOUR SUNBEAM
®
COFFEEMAKER
SERVICE AND MAINTENANCE
Replacement Parts
• Decanters – You can usually purchase a replacement decanter from the store where
you purchased your coffeemaker. If you are unable to find a replacement, please call
1-800-667-8623 in Canada for information on where you can find a store that carries
replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased
it. All repairs and replacements must be made by Sunbeam or an authorized Sunbeam
Service Center. Please call us at the following toll-free telephone number to find the
location of the nearest authorized service center:
Canada 1-800-667-8623
You may also visit our website at
www.sunbeam.ca
for a list of service centers.
To assist us in serving you, please have the coffeemaker model number and date
of purchase available when you call. The model number is stamped on the bottom
metal plate of the coffeemaker.
We welcome your questions, comments or suggestions.
In all your communications, please include your complete name, address and
telephone number and a description of the problem.
Visit our website at
www.sunbeam.ca
and discover the secret to brewing the
perfect cup of coffee. You will also find a rich blend of gourmet recipes, entertaining
tips and the latest information on SUNBEAM
®
products.
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