2-4
Sun Java Workstation W1100z and W2100z User Guide
• January
2005
System cannot read
the disk
information.
Do the following:
1. Turn off the workstation by pressing the power button.
2. Remove the left-side panel.
3. Check to make sure that the power and data cables are connected
to the disk drive and the pins in the cable and connector are not
bent.
4. Replace the left-side panel.
5. Turn on the workstation.
System cannot read
the compact disc
information.
Check the following:
• Are you using the correct type of compact disc?
• Is the compact disc properly inserted in the drive?
• Is the compact disc clean and unscratched?
• Are the cables connected to the CD-RW/DVD-ROM drive?
No video displays
on the monitor
screen.
Check the following:
• Is the cable connected to the video connector?
• Is the monitor power cord connected to the power outlet?
• Does the wall outlet have power? Test it by plugging in another
device.
• Is the video card seated correctly in its connector?
• Are the internal cables properly connected to the video card?
External device is
not working.
• Check the documentation that came with the device to see if any
device drivers need to be installed.
• Ensure that the cables for the external device are firmly connected,
and that the pins in the cable and connector are not bent.
• Power off the system, re-attach the external device, and power on
the system.
Newly installed
memory is not
detected.
• Make sure that the memory is properly seated on the DIMM
sockets.
• Move the memory to the other DIMM socket to determine
whether the socket is defective.
• Make sure that you are using 512 MB, 1 GB, or 2 GB DDR 400
SDRAM modules with 3.05 cm max. height.
• Make sure that the memory is installed in pairs.
Workstation does
not boot and you
hear a loud, steady
noise.
If you have installed an NVIDIA FX4000 AGP card in the
workstation, the dual dongle (y splitter) power cable might not be
connected properly. Refer to
Section
4.5.6, “Installing a PCI or AGP
Card” on page
4-31
for information on properly installing AGP
cards.
TABLE
2-1
Troubleshooting Procedures
(Continued)
Problem
Possible solution
Summary of Contents for W1100z
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