Sumitomo TYPE-71c, Manual To Operation

Page: 90 / 94

6-2
Before requesting a repair, try to locate the problem and identify the cause by referring
to “6 Troubleshooting” at page 6-1. If you ensure that your machine is really in need of
a repair, contact our maintenance service center.
Warranty period
1. About the warranty period of this product, please ask to the distributor that you
purchased the product from.
Services after warranty period
After the warranty period expires, all products may be repaired for a reasonable
service charge.
2. The following cases are the exception for repairing and replacing the product free of
charge.
(1) Damage or malfunction caused by misuse, mishandling, non qualified repair,
disassembly, modification, or any other irregular execution
(2) Damage or malfunction caused by drop, fall or any other faulty treatment such
as to be explained in precautions on this manual.
(3) Damage or malfunction caused by actions that are beyond Sumitomo’s control
including for example, fire, water flood, earthquake, lightening or similar
disaster, or any other accident.
(4) Damage or malfunction caused by the use of Product in conjunction with
accessories, products, or consumables not specified or approved by Sumitomo.
(5) Replacement of consumables
(6) Travel expense that is charged if a trip for repair is requested by the customer.
(7) Damage or malfunction caused by use of batteries and battery chargers not
specified or approved by Sumitomo.
(8) Products founds corroded due to exposure to water or dew condensation, or
cracked or deformed circuit board.
3. The customer shall bear the cost of returning the product to Sumitomo.
<Availability of spare parts>
The availability of spare parts for the splicer must be guaranteed for a period of 7 years
from the end of the sale. However due to parts manufacturer’s reason, spare parts for
repair might be impossible to get within such period.
Warranty and repair service
REGION LIMITATION
This product is sold for the use in a limited sales area (refer to the information
which appears on the splicer screen) and the technical support of the product
moved out of the said region may be refused or require extra charges.