
0702-002-700 Rev-S
EN
www.stryker.com
31
PROBLEM
CAUSE
SOLUTION
The smoke evacuator fails
to operate after activation
(EVACUATE SMOKE button is
pushed).
The smoke evacuator is
damaged.
Remove the rover from use. Contact Stryker Neptune Customer Service.
See the
Contact Information
section.
A smoke evacuator error appears
on the control panel display.
The smoke evacuator filter is
damaged.
Replace the smoke evacuator filter.
The smoke evacuator filter is not
installed.
Install the smoke evacuator filter. See the
instructions for use
supplied with
filter.
The smoke evacuator filter is
installed incorrectly.
Install the smoke evacuator filter again. See the
instructions for use
supplied with filter.
The smoke evacuator is
damaged.
Remove the rover from use. Contact Stryker Neptune Customer Service.
See the
Contact Information
section.
IV pole height cannot be adjusted
to its maximum height.
IV pole is supporting too much
weight.
Remove excessive weight from IV pole.
A loaded IV pole motor is used
frequently.
Wait ten minutes. Push the appropriate IV pole height adjust button.
The IV pole is bent, kinked, or
pinched.
Remove the rover from use. Contact Stryker Neptune Customer Service.
See the
Contact Information
section.
Fluid does not drain from the
4-liter canister into the 20-liter
canister after pushing the EMPTY
4L CANISTER button.
A fluid waste clog exists at the
bottom of the 4-liter canister.
1. Remove the rover from use.
2. Close all used and unused manifold ports.
3. Turn both SUCTION LIMIT SETTING dials to the maximum value.
4. Push the SUCTION button.
5. Push the EMPTY 4L CANISTER button. If the clog persists, contact
Stryker Neptune Customer Service. See the
Contact Information
section.
An error occurs during EMPTY 4L
CANISTER procedure.
More than three EMPTY 4L
CANISTER procedures have been
attempted.
Dock the rover.
The contents of the 4-liter
canister cannot fit into the
20-liter canister.
Dock the rover.
The rover was unable to prefill
the 4-liter canister
Dock the rover.
Contact Stryker Neptune Customer Service if the problem persists. See
the
Contact Information
section.
Sporadic electrical interference is
experienced.
Electrical noise is present.
Turn off all the electrical equipment not in use in the room.
Relocate the electrical equipment to maximize the distance between the
equipment. Increase spatial distance.
Plug equipment into different outlets.
Troubleshooting
0000016914, Rev. S Effective Date: Mar 11, 2016 9:46:10 AM
Printed Date: Feb 24, 2020 18:26:59 GMT