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13

6 Troubleshooting

Troubleshooting

Problem

Recommendation

No power

1. Verify power cord is securely plugged in.
2. Verify that the power switch (at the back of the cleaning system) is in the ON 

position.

3. Verify AC power is present at the wall outlet.

Parts not cleaning

1. Verify machine is powered on.
2. Verify the start/stop button was pushed (green LED on).
3. Verify that clean water and a new Ecoworks tablet is used for each cleaning 

cycle.

4. Verify the part(s) were covered by at least 3-inches of water.
5. Allow more time to clean.
6. Verify that solution is agitating.
7. Verify agitator assembly moves freely.
8. Check the agitator and bushing for wear (see 

“Yearly” on page 12

).

9. Verify the cleaning solution is heating.

Solution not hot

1. Fill the carafe with hot water.
2. Verify carafe is sitting flat on the heater surface.

Red LED errors

The red LED indicates a heater surface temperature error. Follow the following 

steps to resolve:

1. Verify the carafe is sitting flat on the heater surface.
2. Contact your Service Provider.

Yellow LED error

The yellow LED indicates the motor has lost coupling with the agitator. To 

resolve:

1. Verify the carafe is sitting flat on the heater surface.
2. Verify the agitator is positioned correctly in the carafe.
3. Verify the agitator is free to rotate.
4. Press the start button to restart the wash cycle.

Summary of Contents for WaveWash 55

Page 1: ...209297 0002 User Guide Guide de l utilisateur Benutzerhandbuch Guida dell utente Manual de usuario...

Page 2: ...s Inc All rights reserved uPrint Dimension Dimension BST Dimension SST WaveWash Catalyst and Ecoworks are registered trademarks of Stratasys Inc Mojo uPrint Plus uPrint SE uPrint SE Plus Print Pack AB...

Page 3: ...needed 12 Yearly 12 6 Troubleshooting 13 Troubleshooting 13 7 Support 14 Registration 14 Customer Support 14 8 Recycling 15 9 System specifications 16 Physical specifications 16 Facility specificatio...

Page 4: ...l can be removed by hand with relative ease but is designed to be dissolved from your parts for hands free finishing How to use this guide This User Guide is laid out in easy to follow sections which...

Page 5: ...ernal parts Doing so may cause damage fire electric shock or other serious hazards Power off the system and disconnect the power cord from the power outlet in any of the following cases If there is sm...

Page 6: ...ess How it works The system removes support material by immersing parts in a bath of water with a specific amount of Ecoworks tablets The system heats and circulates solution around the parts in the c...

Page 7: ...5 Figure 2 Major cleaning system components 1 Lid 2 Grate 3 Agitator assembly 4 Bushing 5 Heater surface 6 Base 7 Start stop button 8 LED indicator 9 Carafe 7 8 6 5 2 4 1 3 9...

Page 8: ...view of cleaning system Figure 4 Startup kit contents 1 AC power cord connector 2 AC power selection 1 15V or 230V 3 Power ON OFF switch 1 Power cord Euro 2 Power cord US 3 Ecoworks tablets 2 4 Baffl...

Page 9: ...wer strip Using these can possibly cause intermittent power issues The AC voltage selection 1 15V or 230V switch must be set for the proper power input Select AC power 1 Remove the AC power selection...

Page 10: ...Power on the system using the On Off switch Add cleaning agent Follow the instructions below for adding the contents of the cleaning agent bag into the carafe 1 Dry hands before opening the cleaning...

Page 11: ...can be protected by first placing the baffle in the bottom of the carafe and locking it in place The baffle is designed to lessen agitation and prevent delicate parts from being damaged during the cle...

Page 12: ...he support structures more quickly Place the lid on the carafe and set the carafe on the base Starting the cleaning cycle Start the cleaning cycle by pressing the start stop button The LED indicator w...

Page 13: ...rinse water Remove parts 1 Remove the lid completely and remove the part s from the carafe 2 Let the water drain off the part s for a few minutes and if necessary wash away any remaining residue under...

Page 14: ...four screws that attach the carafe grate to the bottom of the carafe and remove the grate Check the grate for damage or distortion 4 Lift the agitator assembly out of the carafe 5 Inspect the agitato...

Page 15: ...ng 7 Verify agitator assembly moves freely 8 Check the agitator and bushing for wear see Yearly on page 12 9 Verify the cleaning solution is heating Solution not hot 1 Fill the carafe with hot water 2...

Page 16: ...ental documentation Product specifications and guides Applications Best practices When contacting technical support please provide the following By phone System model System serial number Detailed des...

Page 17: ...cle all materials per your local recycling guidelines Figure 6 Recycling Codes System Component Materials Recycling Code Baffle ABS Bushing PTFE All packaging materials can be recycled per your local...

Page 18: ...8 cm 19 2 in Power Requirements A grounded electrical outlet 100 120 220 240VAC 7 4A 60 50Hz 600W located within 2 m 80 in Do not use an extension cord or a power strip using these can possibly cause...

Page 19: ...instructions from Stratasys prior to return Replacement parts independently carry a 90 day warranty from date of shipment from Stratasys or designated representative location Consumable parts are not...

Page 20: ...is warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province EXCEPT FOR THIS LIMITED WARRANTY...

Page 21: ...19 Declaration of Conformity...

Page 22: ...t installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interferenc...

Page 23: ...signated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve nat...

Page 24: ...delicate parts from being damaged during the cleaning cycle Ecoworks tablets Ecoworks tablets are designed to remove SR 30 support materials from parts cleaned in the WaveWash 55 Support Cleaning Sys...

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