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10 Supplemental Information
Stratasys Limited Warranty Statement
Stratasys, Inc. ("Stratasys") warrants its' systems and associated peripheral devices and replacement
parts (collectively, the "Product") purchased from Stratasys or an Authorized Stratasys Reseller to be
free from defects in material and workmanship according to the terms and conditions stated below:
Warranties extend only to the original purchaser of the Product. The warranty on the original
Product, as delivered, extends for one year starting on the date of delivery. Your sole remedy as
purchaser under this Limited Warranty shall be repair or replacement as provided herein.
To preserve your warranty rights, Products must be installed in accordance with the then-current User
Guide available at www.stratasys.com. During the Limited Warranty period, Stratasys or its'
designated representative will, at their option, repair or replace a defective Product as set forth
below. Service Parts and replacement Products will be furnished on an exchange basis, and will be
either new or refurbished. All replaced parts or replaced Products become the property of Stratasys,
and you will be invoiced for replacement parts if defective parts are not returned as directed by
Stratasys under this Limited Warranty.
Stratasys will bear the cost of returned parts, as well as for shipping new or rebuilt replacement
parts to you, provided that you report the warranty claim within the Limited Warranty period and
obtain return instructions from Stratasys prior to return. Replacement parts independently carry a 90-
day warranty from date of shipment from Stratasys or designated representative location.
Consumable parts are not covered by this Limited Warranty. Warranty services may be provided by
Stratasys, an Authorized Reseller, or a third party service provider designated by Stratasys.
No coverage or benefits under this Limited Warranty will exist if any of the following conditions
apply:
(a)
The Product has been subjected to abnormal use, improper or inadequate maintenance,
unauthorized modifications, unauthorized repair, misuse, abuse, exposure to moisture, flooding, fire,
electrical problems associated with incoming power, or other acts which are not the fault of
Stratasys, Inc.
(b)
Stratasys' Customer Service Department was not notified of the defect or malfunction of the
system prior to expiration of the one year warranty period.
(c)
Parts or consumables were installed and used that were not certified or approved by
Stratasys.
Stratasys will also not be liable under any circumstances for Product replacement or associated
labor, loss of use, loss of profits, or for any other indirect, incidental, collateral, exemplary, punitive,
consequential or special damages, or losses arising out of the purchase of the Product and/or out of
this limited warranty, even if Stratasys or its' designated representative have been advised of the
possibility of such damages or claims. To the extent such claims are not excludable as adjudged by
a court of competent jurisdiction, you agree to accept as sole and exclusive remedy, a payment
equal to the original purchase price for the product adjudged to be defective.
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