Contents
Chapter 6 – Administration / Voice Mail Card
Strata CIX General Description
iii
VCS Features .................................................................................................................................43
Software ........................................................................................................................................44
VCS Software Upgrade .................................................................................................................44
Licenses .........................................................................................................................................44
Product Specifications
Cabling and Connectors .......................................................................................................................46
Chapter 6
– Administration / Voice Mail Card
Network eManager ...............................................................................................................................47
My Phone Manager Gives Telephone Programming to Individual End-Users .............................48
All Features to All Users No Matter Where They Are ........................................................................49
LVMU1 Voice Mail Card ....................................................................................................................50
Features ..........................................................................................................................................50
Licenses .........................................................................................................................................50
Software .........................................................................................................................................50
Port Upgrades ................................................................................................................................51
Other Voice Processing Systems .........................................................................................................51
Chapter 7
– Features
Account Codes .....................................................................................................................................53
Add-on Module (ADM) .......................................................................................................................53
Advisory Messages ..............................................................................................................................53
Alarm Notification ...............................................................................................................................54
Alternate Answer Point ........................................................................................................................54
Automatic Busy Redial ........................................................................................................................54
Automatic Call Distribution (ACD) Server .........................................................................................54
Basic ACD Features ................................................................................................................54
Enhanced ACD Features ...............................................................................................................55
Automatic Callback (ACB) ..................................................................................................................56
Automatic Line Selection .....................................................................................................................56
Automatic Release ...............................................................................................................................57
Automatic Release from Hold .......................................................................................................57
Automatic Release of Incoming Calls ...........................................................................................57
Station Automatic Release .............................................................................................................57
Background Music (BGM) ..................................................................................................................57
Call Completion ...................................................................................................................................57
Call Forward .........................................................................................................................................58
Station Call Forward ......................................................................................................................58
System Call Forward .....................................................................................................................58
Call Forward Conditions ...............................................................................................................59
Call Forward Destination ...............................................................................................................59
Call Forward – Call Types .............................................................................................................59
Call Forward Remote .....................................................................................................................59
Call History ..........................................................................................................................................60
Call Monitoring and Transfer ...............................................................................................................60
Call Park ...............................................................................................................................................61
Call Park Orbits .............................................................................................................................61
Park and Page ................................................................................................................................61
