Contact Power Pack Sensor System
Installation & Operation Guide
13
To set Factory Default for All Fields:
When entering the Programming Mode, instead of holding the Field Button for 3 seconds,
hold it for 10 seconds. After 10 seconds the Sensor will reset all Fields back to Factory
Default, buzz long, and exit the Programming Mode.
Troubleshooting a Ceiling Occupancy Sensor
Symptom
Cause
Correction
Lights do not come on either
manually or automatically.
Lamp(s) are burned out
or missing.
Replace lamp(s) in fixture(s).
Circuit breaker is off.
Turn on circuit breaker.
Wire connections are
faulty.
Recheck all wire connections. Important!
Turn off circuit breaker before servicing.
Lights do not come on
automatically.
Sensor is in Manual
Mode.
Use Manual Mode if local or installation
requires.
Reconfigure sensor to Automatic Mode,
if allowed.
Lights are On all the time.
Sensor sensitivity setting
not appropriate.
Lower sensor sensitivity.
Wire connections are
faulty.
Recheck all wire connections.
IMPORTANT! Turn off circuit breaker
before servicing.
Shorted or damaged
device.
Replace sensor with new unit.
Remote does not turn on lights.
Wire connections are
faulty.
Recheck all wire connections.
IMPORTANT! Turn off circuit breaker
before servicing.
Occupancy outside the desired
space triggers sensor.
Non-ideal placement or
no mask is being used.
Use proper masking to mask unwanted
areas.
Sensor sensitivity setting
not appropriate.
Lower sensitivity setting.
No audible warnings before
lights turn off.
Audible warning is
disabled.
Enable audible warning tones.
Lights turn off, even though
room is occupied.
Insufficient movement,
frequency or amount.
Increase Time Out or increase sensor
sensitivity.
Lights remain on too long
when room is unoccupied.
Time Off delay too long.
Decrease Time Off delay or set Logic/
Timer Mode accordingly.
User delay will not allow
adjustment outside a certain
range of Time Delay settings.
Logic/Timer Mode
enabled.
Verify Logic/Timer Mode and adjust
sensor accordingly.
Sensor is not reacting to
programming IR remote
control.
Batteries are expired in
IR remote.
Replace batteries.
Summary of Contents for Contact Power Pack
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Page 47: ...Contact Power Pack Sensor System Installation Operation Guide 45 NOTES...
Page 48: ...Part No 2 450213 010...
