28
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: STR-DW12-W2 PRODUCT CODE: 10103 07/2019
FAQs and Troubleshooting Guide (Cont.)
Unsatisfactory drying r
esult
Dishes are
not dried.
Improper loading
Load the dishwasher as suggested in
this manual.
Too little rinse aid
Increase the amount of rinse aid.
Remove the cap from the rinse aid
dispenser and set the dosage dial to a
higher number.
No rinse aid
Refill the rinse aid dispenser.
Dishes are removed too
soon after the program
has finished.
Do not empty your dishwasher
immediately after washing. Open
the door slightly so that the steam
can escape. Wait at least 15 minutes
before unloading. Only start unloading
the dishwasher when the dishes are
barely warm to the touch. Empty the
lower basket first to prevent water from
dropping off dishes in the upper basket
onto the dry dishes in the lower basket.
Wrong program selection
In shorter programs the rinse
temperature is generally lower. This also
lowers the drying performance. Choose
a longer program with a higher rinse
temperature.
Use of cutlery with a
lower-quality coating
Water drainage is more difficult with
these items. Cutlery or dishes of this
type are not suitable for washing in the
dishwasher.
Problem
Possible cause
Solution
