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SVX8004 IP PBX System User Guide

 

陈泽科技有限公司                                                                       

- 37 -                                                                           

www.stephen-tele.com

 

 

 

You can check the call forwarding status of the extensions on the “Extension Status” screen. The column “Fwd.” shows whether the 

call forwarding function is activated or deactivated. A tip will show up with detail forwarding information when you put your mouse 

over the icon. 

 

 

 

 

4.3.

 

Using Voicemail 

 

If voicemail is enabled on an extension, incoming calls  will be forwarded to voicemail if the extension is busy or no one answers 

after 45 seconds. The caller will hear the voice prompt telling him or her to leave a message. 

 

You can check your voicemail box and record your personal mailbox greeting by dialing “*888” on your extension and following the 

voice  instructions.  For  onboard  analog  extension,  the  password  of  the  mailbox  is  the  same  as  the  extension  number.  For  IP 

extension, the password of the mailbox is the same as the extension’s password. 

 

 

 

 

 

NOTE:

 

 

If call forwarding on busy or call forwarding no answer is activated, the call will not be forwarded to voicemail. 

 

The SVX8004 IP PBX will play a voice prompt to users when the mailbox for the extension is going to be full. 

 
 
 

 

 

4.4.

 

Function key list 

The following table lists all the numbers, functions and commands you can enter on the extension while it is idle. 

 

Keys  

 

 

Function performed 

*100

 

Enter administrator’s IVR (voice menu), Following the voice instructions, you can get the system IP address, 

change the login password of this IVR and record the welcome greeting of the auto attendant. 

Summary of Contents for SVX8004

Page 1: ...SVX8004 IP PBX System User Guide 1 www stephen tele com SVX8004 IP PBX YSTEM User Guide...

Page 2: ...another location eliminating long distance charges SVX8004 IP PBX can also directly integrate with VoIP service provider networks SVX8000 is very easy to understand configure and deploy The web inter...

Page 3: ...mail box directly Voice mail messages are recorded in wav format and stored in the user s mailbox and optionally forwarded by email to the user Automatic Route Selection SVX8004 IP PBX gives you compl...

Page 4: ...and in the operating instructions should be adhered to 3 Temperature Do not operate in environments where the temperature is below 0 C or 32 F If the product was shipped in cold weather please let the...

Page 5: ...cates the power status The power is on when PWR light is lit LAN Indicates the LAN port connection status The LAN is connected correctly if the LAN light is lit STS Indicates the system status The lig...

Page 6: ...nes Power The power connector is a receptacle rated at 12VAC 1 5A for connecting the supplied AC adapter input line with a power switch beside RESET The reset button is used to reset all parameters to...

Page 7: ...ided with SVX8004 IP PBX 2 6 3 System Startup The STS light on the front panel will flash for a few moments during boot up and then remain lit indicating the device is on 2 6 4 Connect the network Con...

Page 8: ...itial Configuration 3 1 1 Get the device IP address Pickup the phone connected on the Ext port dial 100 and then follow the voice instruction Press 0 key to listen for the IP address of the device NOT...

Page 9: ...ation or software Control Panel Change the password for the login account modify system time and check the system information Network Settings Get the IP address and DNS server address of the system R...

Page 10: ...3 1 5 Control Panel This screen lets you change the password for the login account modify system time and check the system information To check system information To change the login password To set t...

Page 11: ...ize Now will let the device synchronize time with the server immediately Edit system service parameters In the System Services section you can edit the HTTPD service parameters Click the link thttpd T...

Page 12: ...e an application just click the Delete button under the application name which you want to remove A new application can be added to the system by installing from an installation package file The whole...

Page 13: ...screen or logout just click the link at the top right of the screen at any time You can click the button Reload ROXos to restart the IP PBX service without rebooting the device NOTE Only one CODEC typ...

Page 14: ...efore submitting Parameters with a blue color are optional The value can be specified or not Click OK to submit or Cancel to abort the change If any parameter is changed in the IP PBX three buttons wi...

Page 15: ...be configured to an IP phone ATA voice gateway or any other SIP compliant device and then registered to SVX8004 IP PBX as IP extensions 3 2 3 Extension Status Click the Status menu and Extension Stat...

Page 16: ...Line port by selecting Line1 or Line2 Line ID The Line ID is a read only value It is generated by the system automatically and is used to identify each line in the system Line Group Line Group consis...

Page 17: ...ateway here Name A description name for memorization The name will be automatically added by the system with the prefix gw_ by the system to clearly indicate it is a gateway line group Number of physi...

Page 18: ...on the line if Incoming selected only outgoing calls are allowed on the line if Outgoing is selected both incoming and outgoing calls are allowed on the line if Both is selected External Number The PS...

Page 19: ...tch the values you entered in the corresponding fields of the lines you created in the SVX8004 IP PBX Configure the Routing Once your gateway has been configured and its SIP or VoIP lines are register...

Page 20: ...P port on which the SIP server is operating Default is 5060 Outbound Caller ID An optional parameter which fills into the Caller ID field on outgoing calls Number of VoIP lines Select the number of Vo...

Page 21: ...utgoing calls are allowed on the line if Outgoing is selected both incoming and outgoing calls are allowed on the line if Both is selected Line ID The Line ID is an internal number used by SVX8004 IP...

Page 22: ...ices which connects each other via SIP Trunk An advantage of SIP Trunk is that the two devices can call each other directly at any time as long as their IP addresses are reachable to each other with n...

Page 23: ...authenticate incoming calls from the other SIP device to avoid unauthorized calling If no value is specified here no authentication is performed when a call comes in Inbound Auth Password The authenti...

Page 24: ...Outbound Rule screen will appear You can define an outbound rule here Name Assign a name to identify this outbound rule Dial prefix Apply this rule if the call starts with the number specified here Fo...

Page 25: ...load the system to take immediate effect Click the Outbound Rules menu then Manage submenu The Outbound Rule Manage screen will appear You can delete rule s by ticking the box corresponding to the rul...

Page 26: ...n the third etc Ring Timeout Specify how long the ring should ring for Ring group members Specify the extensions that belong to this ring group Move the extensions up or down to adjust the priority De...

Page 27: ...ny extension Follow the voice instruction to record the welcome greeting Configure the auto attendant Click the Advanced menu and Auto Attendant submenu The Auto Attendant Settings page will appear Au...

Page 28: ...aiting in the queue at the same time Click the Advanced menu and Call Queue submenu The Attendant Call Queue Settings page will appear The user can modify the call queue settings here Attendant Call Q...

Page 29: ...name for memorization Pickup Group Members Select the extensions that should be members of this pickup group Click OK to submit the changes and then click Save Reload to reload the system to take imme...

Page 30: ...meter does not have a value and the registry expire value of the registered extension is out of the range of 60 4800 second SVX8004 IP PBX will force the extension to use 60 as their expire value RTP...

Page 31: ...nabled so that each account can get more memory space Click the General menu and Voicemail Settings submenu The Voicemail Setting page will appear Voicemail Account Specify how many voicemail accounts...

Page 32: ...oming When extension port received an incoming call either via line port or via VoIP polarity reversal signal will be generated when remote phone is picked up or hung up When outgoing When extension p...

Page 33: ...n for the dial tone Dial the number of the extension or the number of the ring group followed by 4 1 2 Making outgoing PSTN calls via onboard line When the SVX8004 IP PBX system is up the default Onbo...

Page 34: ...provider line group Dial the number followed by 4 1 5 Making outgoing VoIP calls via VoIP trunk Make sure the VoIP trunk has been added and an outbound rule has been added for this VoIP trunk line gr...

Page 35: ...low by A voice prompt can be heard confirming you the successful deactivation of the call waiting function You can check the call waiting status of the extensions on the Extension Status screen The co...

Page 36: ...d by where X represents the number you want the call to be forwarded to A voice prompt can be heard telling you the successful activation of the call forwarding no answer function To deactivate call f...

Page 37: ...ting by dialing 888 on your extension and following the voice instructions For onboard analog extension the password of the mailbox is the same as the extension number For IP extension the password of...

Page 38: ...t Notice No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means electronic mechanical magnetic opti...

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