SVX8004 IP PBX System User Guide
陈泽科技有限公司
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more. All such features are available to both analog and VoIP extensions.
Auto Attendant
SVX8004 IP PBX handles inbound calls with an auto attendant. Auto attendants answer all incoming calls, play a recorded message
and route callers to their requested extensions. All voice prompts are fully customizable.
Call Queue
Call Queue holds incoming calls when all members are busy assisting other callers. Calls wait in the call queue for the next available
member. While calls are waiting, callers hear music-on-hold. Calls are distributed out of the call queue on a first in, first out basis,
as members become available.
Voicemail
The voice mail feature allows messages to be recorded when a particular extension can not be answered. It is also possible to send
particular calls to a voice mail box directly. Voice mail messages are recorded in wav format and stored in the user’s mailbox and
optionally forwarded by email to the user.
Automatic Route Selection
SVX8004 IP PBX gives you complete control over your phone lines and extensions. You can automatically place specific types of
calls on specific lines.
Line Hunt Group
Line Hunt Group consists of analog or VoIP lines that are associated so that calls to any line in the group are rolled over to the next
available line in the group when the line is busy. You can move lines within a line group to set the hunt order.
Extension Ring Group
Extension Ring Group is a collection of users, for example a group to handle all sales related calls. An incoming caller wishing to
speak to sales can be directed to that group, where the call can be answered by any member of the group who is available.
1.4.
Software specifications
Protocol
SIP RFC3261
SDP RFC2327
RTP/RTCP
Codec
G.711/G.729
Extension
Analog Extension
IP Extension
Line
PSTN Line
FXO Gateway
SIP Register
SIP Trunk