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2018 Stenograph, L.L.C. All Rights Reserved.
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Luminex Captioner/Student User Guide
Chapter 1 Setting up your Writer
When copying or running a Luminex Captioner/Student Edition Utility, the User Account Control
message box may display. The User Account Control (UAC) is a security feature prompting you for
permission to run the displayed program name or service being accessed. To use the Luminex
Captioner/Student Edition utilities, you must choose Continue in the UAC message box. The User
Account Control is an important feature of Windows 7 and higher. Stenograph does not recommend
disabling it.
1. Turn your computer On. Ensure it is fully booted.
2. Turn your Luminex Captioner Student Edition On.
3. Connect the appropriate end of the micro USB cable to the USB port on the Luminex
Captioner/Student Edition and the other end to a USB port on your computer.
4. On your computer, with the Stenograph Writer Utility dialog box displayed, double click the Install
USB Drivers button.
The Windows Security screen may display, prompting you to install the Stenograph L.L.C. Ports
(COM & LPT) virtual serial driver. Click the option,
Always trust software from “Stenograph”
and then click
Install
. If a second prompt displays for the Stenograph USB Writer driver, click
Install
.
5. The Luminex Captioner/Student Edition driver installation begins.
6. Once the drivers install, the Stenograph Writer Drivers Setup Complete dialog box displays. press
Enter
(Finish).
Luminex Captioner Student Edition Technical Support
If you encounter a problem you cannot solve, a Luminex Captioner/Student Edition Support Specialist
is available to assist you at:
1.800.323.4247 or 1.630.532.5100, touch 2, then 2
8:00 a.m. to 6:00 p.m. (CT)
Monday through Friday
Excluding Stenograph Holidays
To assist the Specialist, have the Luminex Captioner/Student Edition with you, know your customer
number and know your Luminex Captioner/Student Edition serial number. The serial number is
located on the bottom of the writing machine. Be prepared to describe your question or problem in
detail.
Additional Help topics are available at
www.stenograph.com
. Click Support, Solution Center.
To order accessories, visit www.stenograph.com.
Summary of Contents for Luminex Captioner Student Edition
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