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8.2 GENERAL INFORMATION
This product has been manufactured in compliance with current standards
of quality control. The materials used have been carefully selected and -
like our entire production process - are subject to on-going quality control.
Specialist knowledge is required when assembling and installing the prod-
uct. The product must, therefore, only be installed and commissioned into
service by specialist technical staff, in compliance with current statutory
provisions.
8.3 WARRANTY PERIOD
The standard warranty terms only apply within Germany and the European
Union. The warranty period and scope of the warranty are ensured within the
framework of these conditions outside the statutory warranty which remains
unaffected. Spartherm Feuerungstechnik GmbH offers a 5-year guarantee
in respect of:
• Main carcass of fireplace inserts
• Main carcass of fireplace stoves
• Main carcass of fireplace cassettes
• Main carcass of fireplace doors
Spartherm Feuerungstechnik GmbH offers a 24-month guarantee in respect
of the sliding door mechanism, operating components such as handles, set-
ting levers, shock absorbers, electrical and electronic components such as
fans, rotational speed controllers, the manufacturer's original spare parts,
all items purchased as additional extras and all safety appliances.
Spartherm Feuerungstechnik GmbH offers a 6-month warranty on wear parts
in the fire area, e.g. chamotte, vermiculite, fire grates and glass ceramic.
8.4 WARRANTY REQUIREMENTS
The warranty period shall begin on the date on which the product is deliv-
ered to the dealer / distributor. Invoices or delivery notes may be used as
confirmation of the warranty commencement date. The warranty certificate
for the product must be presented by the claimant upon making a warranty
claim.
Spartherm Feuerungstechnik GmbH is not obliged to satisfy any claim if
such documentation is not presented.
8.5 WARRANTY DISCLAIMER
This warranty does not cover:
• Wear to the product
• Chamotte/vermiculite: natural products which expand and contract upon
exposure to any heating process. This can cause cracks to appear. The
firebox linings will remain fully functional, provided they are still in posi-
tion and are not broken.
• The upper surfaces: discolouration of the coating or galvanic upper sur-
faces, due to excessive thermal loading or over-heating.
• The vertical sliding mechanism: Failure to comply with installation guidelines,
resulting in over-heating of the guide rollers and bearings.
• The gaskets and seals: Reductions in sealing strength due to seal hard-
ening as a result of thermal loading.
• The glass ceramics: Soiling, due to soot or other burnt-on combustion
Chapter 8
