ModelName: Falcon_E
PartNumber: 4-164-613-11
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Troubleshooting
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Podcast
Cannot play back an episode.
The player does not support the file format of the episode.
Check the file format playable on the player (
p. 160).
TV output
Music screen or video is not displayed on the television’s screen.
Set the [NTSC/PAL settings] setting according to the television you intend to
connect (
p. 46, 65).
[TV Output(Music)] or [TV Output(Video)] is not set to [On].
Set [TV Output(Music)] (
p. 45) or [TV Output(Video)] (
p. 64) to [On].
You do not use the optional video/audio output cable (WMC-NWV10) to connect
the player and television.
Use the optional video/audio output cable (WMC-NWV10) to connect the
player and television. For details, refer to the video/audio output cable’s manual.
Your television’s input is not set to display image from the video/audio output cable.
Make sure that your television’s input is correctly chosen to display image from
the video/audio output cable.
Video image on the television screen is abnormal (e.g. black bars which seem to
be unnecessary appear, or image is stretched unnaturally).
The [Zoom Settings] setting of the player is wrong.
Change [Zoom Settings] of the player (
p. 68).
The [TV Output Size] setting of the player is not set in accordance with your
television.
Change [TV Output Size] of the player according to your television’s screen (
p. 65).
The wide mode setting of your television is wrong.
Change the wide mode setting of your television.
Other
There is no beep sound when the player is operated.
[Beep Settings] is set to [Off].
Set [Beep Settings] to [On] (
p. 102).
The beep does not sound when the player is connected to the optional cradle, or
another device.
The player gets warm.
The player may become warm when the battery is being charged and just after
charging. The player also may get warm when a large amount of data is transferred.
This behavior is normal and not cause for a concern. Set the player aside for a while
to allow it to cool down.
Continued