CSE-M53G User Manual Ver. 1.0
Sollae Systems Co., Ltd.
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11
Technical Support and Warranty
11.1
Technical Support
If you have any question regarding operation of the product, visit Customer
Support FAQ corner and the message board on Sollae Systems’ web site or send us an
email at the following address:
⚫
⚫
Website Address for Customer Support:
https://www.eztcp.com/en/support/
11.2
Warranty
11.2.1
Free Repair Services
For product failures occurring within two years after purchase, Sollae Systems
provides free repair services or exchange the product. However, if the product
failure is due to user’s fault, repair service fees will be charged or the product
will be replaced at user’s expense.
11.2.2
Charged Repair Services
For product failures occurring after the warranty period (two years) or resulting
from user’s fault, repair service fees will be charged and the product will be
replaced at user’s expense.
