Solé Diesel warranty
Solé, S.A. C-243 b, km 2 · 08760 Martorell (Barcelona) ·Tel. +34 93 775 14 00 · www.solediesel.com · [email protected]
12
Operator’s Manual Marine
generators sets.
Responsibilities
Responsibilities of the manufacturer:
The obligations of Solé Diesel are restricted to repairing the defective parts or, IF DEEMED
APPROPRIATE BY SOLÉ DIESEL, returning the amount of the purchase or replacing the parts to prevent
poor operation resulting from defective materials or faults in the manufacture covered by the warranty.
Solé Diesel reserves the right to modify the design of any of its products without taking on any
obligation to modify a product that has been manufactured previously.
This manual, as well as technical documentation, manuals or pamphlets may undergo
modifications without prior notice.
Responsibilities of the purchaser:
The purchaser shall be responsible for the care, operation and maintenance of the product in
compliance with the contents of the User and Maintenance Manuals. The purchaser shall provide
proof of all the maintenance services performed on the product. The costs of said services and that of
the components and liquids replaced during said services shall be at the expense of the purchaser.
The maintenance operations described in this manual shall be performed during the Warranty
Contract Periods (Limited and Extended Coverage) by an AUTHORISED SOLÉ DIESEL DEALER.
Non-compliance with this condition shall void the warranty in all its terms. In such an event,
the materials (oil, filters, etc.) and labour involved shall be at the expense of the purchaser.
The purchaser should keep the invoice of the work performed as proof.
If the service is not covered by the warranty, the purchaser must pay for all labour performed,
the associated materials and any other expense related to the service.
All shipments of products or components sent by the purchaser for inspection and repair shall
be paid in advance by the purchaser.
After-sales service contact
Claims shall be presented during the warranty period to the nearest authorized Solé Diesel
dealer (see chart of Solé Diesel Dealers), who shall take care the service covered by the warranty.
The purchaser must provide a proof of purchase and date of purchase by presenting the invoice to the
authorized dealer for the purchase of the product served or a copy of it. Claims under warranty shall
not be dealt with by the dealer until the date of purchase has been verified.
The following information must also be provided by the purchaser:
a)
Owner’s name, address and contact telephone number.
b)
Product model and serial number.
c)
Number of service hours of the product.
d)
Detailed description of the problem.
e)
Information regarding any repair or installation performed by a service not included in the
Solé Diesel distribution network, as well as the services performed.
For an updated list of our distribution network, visit Dealers section in our web page
www.solediesel.com
Or request this information by contacting Solé Diesel at:
e-mail: [email protected]
Phone: +34 93 775 14 00
