SolarEdge StorEdge SE5000-xxS0 series Installation Manual Download Page 95 | Manualshive

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Error # Single Phase

Error # Three Phase

LCD

Message

Cause and Troubleshooting

CPU v3.18

and below

CPU v3.19

and above

CPU v3.18

and below

CPU v3.19

and above

Voltage

N/A

116

8x53

Common Voltage
Too High

Contact SolarEdge support.

N/A

123

8x5A

Measurement Error

Contact SolarEdge support.

N/A

124

8x5B

Ground Current –
RCD

Contact SolarEdge support.

N/A

87

8x36

Islanding - Active

AC grid voltage malfunction. When AC voltage returns the inverter should restart after
the reconnection time.
If the problem persists, consult with the grid operator.

144

2x90

89

8x38

Islanding - Passive

AC grid voltage malfunction. When AC voltage returns the inverter should restart after
the reconnection time.
If the problem persists, consult with the grid operator.

145

2x91

102

8x45

UDC Max

Contact SolarEdge support.

146

2x92

103

8x46

UDC Min

Contact SolarEdge support.

147, 150,
151

3x11, 2x96,
2x97

147, 150,
151

3x11, 2x96,
2x97

Arc Fault Detected

Refer to

http://www.solaredge.com/sites/default/files/arc_fault_

detection_application_note.pdf

152

2x98

152

Arc detector self-
test failed

Refer to

http://www.solaredge.com/sites/default/files/arc_fault_detection_application_

General Inverter Error Codes

SolarEdge

-

StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.0

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Summary of Contents for StorEdge SE5000-xxS0 series

Page 1: ......

Page 2: ...ses only and may vary depending on product models Emission Compliance This equipment has been tested and found to comply with the limits applied by the localregulations These limits are designed to pr...

Page 3: ...eaker and Bypass Switch 19 Mounting the Inverter 19 Chapter 4 Installing the Backed up Loads Panel and Meter 22 Installing the Backed up Loads Panel 22 Electricity Meter Installation 23 Chapter 5 Stor...

Page 4: ...tatus 54 Server Communication Status 54 IP Status 54 ZigBee Status 54 Wi FiStatus 55 GSM Status 55 Communication Ports Status 56 Smart Energy Management Status 56 Power ControlStatus 57 Battery Status...

Page 5: ...roubleshooting 86 StorEdge Connection Unit LEDs 87 Error Codes 88 GeneralInverter Error Codes 89 StorEdge related Errors Codes 95 System Warnings 97 Appendix C Replacing and Adding System Components 9...

Page 6: ...d beyond a warning note until the indicated conditions are fully understood and met CAUTION Denotes a hazard It calls attention to a procedure that if not correctly performed or adhered to could resul...

Page 7: ...stem connected when the inverter switch is ON unless grounded WARNING Under single fault conditions the Safe DC voltage is only guaranteed when using modules of up to 95Voc CAUTION This unit must be o...

Page 8: ...witch and the StorEdge Connection Unit ON OFF switch WARNING Before operating the system ensure that the inverter has been grounded properly WARNING When handling the battery adhere to all manufacture...

Page 9: ...on Unit located at the bottom of the inverter allows simple installation and connectivity to other system components and includes a DC Safety Switch l The SolarEdge Electricity Meter The meter is used...

Page 10: ...paneland one meter For additionalconfiguration options refer to the StorEdge Solution Applications Connection and Configuration Guide available at http www solaredge com sites default files storedge_b...

Page 11: ...ter on page 26 Step 5 Connecting the battery to the inverter and mounting the battery Refer to the installation information in the manufacturer documentation and to StorEdge Inverter Connections on pa...

Page 12: ...d Open connectors should be mated to each other or plugged with appropriate watertight caps CAUTION Power optimizers are IP65 NEMA4 rated Choose a mounting location where optimizers will not be submer...

Page 13: ...power optimizer datasheets l If connecting more modules than optimizer inputs in parallel use a branch cable available from SolarEdge l Make sure to use optimizers that have the required output cable...

Page 14: ...5N m 7 lb ft 4 Verify that each power optimizer is securely attached to the supporting structure or the module NOTE Record power optimizer serial numbers and locations as described in Providing Insta...

Page 15: ...r of the string s second power optimizer 2 Connect the rest of the power optimizers in the string in the same manner Figure 3 Power optimizers connected in series 3 If you intend to monitor the instal...

Page 16: ...inverter the short circuit current ISC and the open circuit voltage VOC hold different meanings from those in traditionalsystems For more information about the SolarEdge system s string voltage and c...

Page 17: ...ning the inverter to the mounting bracket l SolarEdge activation card l One 9V battery l Allen key for opening the StorEdge Connection Unit l Installation guide with activation card and instructions I...

Page 18: ...until its working voltage is reached The inverter then enters Production mode and produces power Off The inverter is not producing power This may be during Night mode when the inverter ON OFF switch i...

Page 19: ...ter status screens and access configuration menu options as described Configuringthe Inverter Usingthe LCD Light Buttonon page 46 l Two communication glands for connection of inverter communication op...

Page 20: ...he software controlled switches to the AC grid during normal operation or to the inverter via auto transformer for backup power 2 right AC bypass This mode disables the backup functionality The backed...

Page 21: ...mount the bracket Verify that the bracket is firmly attached to the mounting surface NOTE When mounting an inverter on an uneven surface you may use spacers washers behind the top mounting hole of th...

Page 22: ...ure 9 StorEdge Connection Unit bracket 6 Insert the two supplied screws through the outer heat sink fin on both sides of the inverter and into the bracket see Figure 8 Tighten the screws with a torque...

Page 23: ...ked up Loads Panel Installa secondary AC panelfor backed up loads not supplied by SolarEdge Rewire the backed up loads through this panel Installone pole 25A as the main circuit breaker Figure 10 Back...

Page 24: ...ns l Cable type Min 3 wire shielded twisted pair a 4 wire cable may be used l Wire cross section area 0 2 1 mm 24 18AWG a CAT5cable may be used NOTE The inverter RS485 bus should be connected to the b...

Page 25: ...r Connections Connect the system components to the StorEdge Connection Unit as described in this chapter SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 24 Chapter 5 Stor...

Page 26: ...ecuring the transparent cover to the StorEdge Connection Unit enclosure and remove the cover The following figure shows the connections in the StorEdge Connection Unit Figure 11 The StorEdge Connectio...

Page 27: ...bles the parallel strings to be of different lengths Therefore they do not need to have the same number of power optimizers as long as the length of each string is within the permitted range Connect t...

Page 28: ...nection Unit connection Tesla battery connection Connection method DC DC cable 6mm2 4 10 mm2 600V insulated BAT IN DC DC Inverter side Connect to the BAT IN connectors BAT IN DC DC 12V thermal power i...

Page 29: ...tery or the battery is the last in the chain o S2 S6 Left o S1 S5 Down o S3 S4 UP l If the battery is not the last in the chain o S2 S6 Left o S1 S5 Down o S3 S4 Down Battery address 1 ID 24 located c...

Page 30: ...er communication board Figure 16 Battery Type B DIP switches Figure 17 Battery Type C E DIP switches Figure 18 Meter DIP Switch Chapter 5 StorEdge Inverter Connections SolarEdge StorEdge Single Batter...

Page 31: ...on page 34 2 Insert the grounding cable using one of the following methods see Figure 19 l Option 1 Via the StorEdge Connection Unit glands through the conduit connecting the unit to the inverter l O...

Page 32: ...able type min max mm2 StorEdge Connection Unit Meter connection RS485 0 2 mm2 0 2 1 5 mm2 shielded twisted pair 600V insulated Ext Devices 7 pin terminal block B A G RS485 4 pin terminal block B A G I...

Page 33: ...Figure 21 Connections to Tesla PowerWall Battery Type B ConnectingCommunicationtothe Meter SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 32...

Page 34: ...Insert the cable through the appropriate cable gland l For connection to the grid from the main distribution panel AC1GRID l For connection to backed up loads from a backed up loads panel AC2BACKUP 4...

Page 35: ...o the inverter is OFF or disconnect the AC to the inverter by turning OFF the circuit breakers on the distribution panel Wait 5 minutes for the capacitors to discharge 3 Open the inverter cover s six...

Page 36: ...ning Script Done Figure 24 Activation card If LCD shows Failed l Turn AC OFF and ON reset and repeat the activation process l Use the activation code that appears on the certification inverter labelto...

Page 37: ...0N m 6 6lb ft For proper sealing first tighten the corner screws and then the two centralscrews The following figure illustrates recommended order Figure 25 Tightening order of the screws 8 Make sure...

Page 38: ...l Vac V the grid AC output voltage Verify the correct value l Vdc V The DC input voltage of the longest string connected to the inverter There should be a safety voltage of 1V for each power optimizer...

Page 39: ...u turn ON the inverter ON OFF switch the DC cables carry a high voltage and the power optimizers no longer output a safe 1V output When the inverter starts converting power after the initialconnection...

Page 40: ...onal Step 4 Reporting and Monitoring Installation Data NOTE This step requires connecting one of the communication options Refer to Setting Up Communication to the Monitoring Portal on page 59 The Sol...

Page 41: ...illnot show strings or the physicallocation of power optimizers The inverter may be connected to the SolarEdge monitoring portalvia LAN or via an externalmodem connected to the inverter s RS232connect...

Page 42: ...ite in the monitoring portalusing the registration form available at https monitoring solaredge com solaredge web p login Fillout allrequired information in the form which includes information about y...

Page 43: ...ggles between possible characters when setting a value l Selects a menu option and accepts a value change with a long press untilApplied is displayed The LCD screen displays status information of the...

Page 44: ...0V Do not open the cover until the voltage is safe or until at least five minutes have passed 2 Press the Enter button for at least 5 seconds The following message is displayed P l e a s e e n t e r P...

Page 45: ...s h F r e n c h I t a l i a n Communication1 S e r v e r L A N L A N C o n f R S 4 8 5 1 C o n f S Z i g B e e C o n f S W i F i C o n f N A R S 2 3 2 C o n f C e l l u l a r C o n f G P I O C o n f M...

Page 46: ...Display T e m p e r a t u r e C L C D O n T i m e 3 0 T L M O n T i m e 1 5 Maintenance D a t e a n d T i m e R e s e t C o u n t e r s F a c t o r y R e s e t S W U p g r a d e S D C a r d D i a g n...

Page 47: ...i m i z e r p a i r i n g L a n g u a g e e n g C o m m u n i c a t i o n M a i n t e n a n c e I n f o r m a t i o n E x i t 3 Short press one second to scrolldown to the next menu option and long p...

Page 48: ...I D s E x i t Maintenance D a t e a n d T i m e R e s e t C o u n t e r s F a c t o r y R e s e t S W U p g r a d e S D C a r d D i a g n o s t i c s G r i d P r o t e c t i o n B o a r d R e p l a c...

Page 49: ...Confirm your language selection in the confirmation screen Toggle to YES and press Enter Communication 1 Select the Communication option to define and configure l The communication option used by the...

Page 50: ...P o r t RS485 1 Conf D e v i c e T y p e S E P r o t o c o l M D e v i c e I D 1 S l a v e D e t e c t S l a v e L i s t ZigBee Conf enabled only if the ZigBee internalmodule is connected D e v i c e...

Page 51: ...a c t i v e P w r C o n f A c t i v e P w r C o n f P h a s e B a l a n c e D i s W a k e u p C o n f P f A d v a n c e d L o a d D e f a u l t s The Grid Controloption is disabled by default Enabling...

Page 52: ...ing l Grid Protection Available in specific countries Enables viewing and setting grid protection values Refer to http www solaredge com files pdfs viewing_grid_ protection_values pdf Information Sele...

Page 53: ...Inverter Status V a c V V d c V P a c W 2 4 0 7 W 3 7 1 9 3 2 1 0 0 F a c H z O P s _ O k T e m p 5 0 0 W W W 1 1 W W W 2 8 2 l Vac V The AC output voltage l Vdc V The DC input voltage l Pac W The AC...

Page 54: ...The value displayed in this line depends on the meter type connected to the inverter and its location o If a bidirectionalmeter is connected at the consumption point this value is the consumed energy...

Page 55: ...ethod of connection to the SolarEdge monitoring portal l S_OK The connection to the SolarEdge monitoring portalis successful should appear only if the inverter is connected to the server l Status Disp...

Page 56: ...loy the same SSID in order to communicate with each other l RSSI The receive signalstrength indication of the closest Wi Fiin the SolarEdge system L low M medium H high and no signal GSM Status If a G...

Page 57: ...fer to the applicationnote ConnectinganElectricity Meter toSolarEdge Devices at http www solaredge com files pdfs solaredge meter installation guide pdf o SS SunSpec for a non SolarEdge logger monitor...

Page 58: ...s Phi The ratio between active to reactive power l Power Prod The power produced by the inverter For more information refer to the Power ControlApplicationNote available on the SolarEdge website at ht...

Page 59: ...i l d a t e l Name The TOU profile file name l Last Sync Date when the time of use profile was loaded from the monitoring portal l Source the source from which the TOU profile was uploaded o Remote P...

Page 60: ...the inverter a communication connection must be set up as described in this chapter CAUTION When connecting the communication cables make sure that the ON OFF switch at the bottom of the inverter is...

Page 61: ...manual also available at http www solaredge com products communication gsm modem Only communication products offered by SolarEdge are supported Always connect the communication options when the inver...

Page 62: ...longer than 10m 33ft in areas where there is a risk of induced voltage surges by lightning it is recommend to use externalsurge protection devices For details refer to http www solaredge com files pd...

Page 63: ...n in the diagram below Wire colors may differ from one cable to another You can use either wiring standard as long as both sides of the cable have the same pin out and color coding RJ45 Pin Wire Color...

Page 64: ...verter is configured by default to LAN If reconfiguration is required a Make sure the ON OFF switch is OFF b Turn ON the AC to the inverter by turning ON the circuit breaker on the main distribution p...

Page 65: ...Kit is required available form SolarEdge Refer to http www solaredge com files pdfs RS485_expansion_kit_installation_ guide pdf The following sections describe how to physically connect the RS485bus a...

Page 66: ...in allinverters The following figure shows this connection schema Figure 36 Connecting the inverters in a chain NOTE Do not cross connect B A and G wires Do not insert wires into RS485 2 pins 7 Tight...

Page 67: ...been successfully established 1 Close the inverter cover Attach the inverter cover and secure it by tightening the screws with a torque of 9 0N m 6 6lb ft For proper sealing first tighten the corner s...

Page 68: ...RS485communication between the inverter meter and battery To configure the RS485 bus 1 Turn OFF or verify that the StorEdge Connection Unit switch is OFF 2 Turn the inverter ON OFF switch to OFF 3 Se...

Page 69: ...m p o r t E x p o r t C o n s u m p t i o n P r o d u c t i o n I m p o r t N o n e The selected option is displayed in the RS485Conf screen as E I 6 Select Battery 1 The battery configuration screen...

Page 70: ...devices under Prot does not match the number under refer to Troubleshootingon page 81 b Check the meter s In the meter s status screen check that the status is OK The following is an example of the st...

Page 71: ...http www solaredge com sites default files storedge_charge_discharge_profile_ programming pdf For more information refer to the refer to the StorEdge Applications Connection and Configuration Guide a...

Page 72: ...application_note pdf o E Export limit o P Production limit o Dis Disabled no limit Energy Control The method by which to manage the energy Storage Control Enables reserving a minimum battery charge le...

Page 73: ...as follows a Select Set Operation A list is displayed allowing 12monthly profile setup J a n O N F e b O N M a r O N A p r O N b Select a month A list of options is displayed S t a r t T i m e 0 0 0...

Page 74: ...on to display the Export meter status screen and check that the Export power is equalto zero If it is not zero check the CT direction on allconnected phases 3 Turn the inverter ON OFF switch to ON 4 T...

Page 75: ...y W h X X X X X X 4 Press the inverter LCD light button to display the Smart Energy Management and the Battery status screens and check that o State Discharging assuming consumption PV production inv...

Page 76: ...to the wire colors and DIP switch setup of the batteries refer to DIP SwitchSetupon page 28 Make sure the first and last device on the RS485bus is terminated Figure 38 Connections to Tesla PowerWall...

Page 77: ...Figure 39 Connections to Tesla PowerWall Battery Type E Appendix A AdditionalBattery Connections SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 76...

Page 78: ...Figure 40 Two batteries Type B SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 77 Appendix A AdditionalBattery Connections...

Page 79: ...Figure 41 Two batteries Type C or E Appendix A AdditionalBattery Connections SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 78...

Page 80: ...Figure 42 Two batteries Type E and Type B SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 79 Appendix A AdditionalBattery Connections...

Page 81: ...Figure 43 Two batteries Type E and Type C Appendix A AdditionalBattery Connections SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 80...

Page 82: ...and meter are configured and communicating properly Troubleshooting Ethernet Communication When using Ethernet communication use the Server Communication Status window to identify the location of the...

Page 83: ...in the Status line of the status screens the meter is not communicating with the inverter communication board Check the following l There are no loose connections at the inverter communication board a...

Page 84: ...lack l CT direction is towards the grid and the green power LEDs are ON If the LEDs are not green indicating import power the CTs are reversed Figure 44 Meter with CT Appendix B Troubleshooting SolarE...

Page 85: ...ry o The ID DIP switches setting on the battery l If the state Idle is displayed instead of Charging Discharging check the following o The system configuration o The DC connection o The LEDs in the St...

Page 86: ...mber of optimizers WARNING If the measured voltage is too high the installation may not have a safe low voltage PROCEED WITH CARE A deviation of 1 per string is reasonable Extra power optimizer s conn...

Page 87: ...C circuit breaker in the StorEdge Connection Unit is in the UP position see Figure 6 The inverter is malfunctioning Restart the inverter If the problem persists move the AC bypass switch in the StorEd...

Page 88: ...least 200Vdc check when both inverter ON OFF switch and StorEdge Connection Unit switch are ON You can check the status screen for the Vdc value l If allLEDs are OFF o Check that AC voltage exists in...

Page 89: ...error and the error information Firmware version 3 19and later Line 1 2 Error description The error numbers codes may differ depending on the inverter type single phase or three phase as described in...

Page 90: ...h the grid operator if a large surge source or irregular load exists near the site o If the grid does not have problems contact SolarEdge support 10 37 38 2xA 2x25 2x26 76 77 90 8x2B 8x2C 8x39 Ground...

Page 91: ...t the output wire size matches the distance between the inverter and the location of the grid connection o Use a larger gauge wire for the AC output o Refer to the AC Wiring Application Note http www...

Page 92: ...on for isolation problems and ground leakage o Only a certified PV installer must fix the faulty string before connecting it to the inverter o Refer to www solaredge com files pdfs application_note_is...

Page 93: ...d by local authorities change the grid protection values Refer to http www solaredge com files pdfs viewing_grid_ protection_values pdf 34 2x22 79 80 81 8x2E 8x2F 8x30 AC Freq Too High Line 1 2 3 35 2...

Page 94: ...8x3C 8x3F 8x40 8x41 AC Over Current Line 1 2 3 Contact SolarEdge support N A 49 8x10 Communication Error Contact SolarEdge support N A 99 101 8x42 8x43 8x44 AC Voltage Too High Line 1 2 3 o Verify tha...

Page 95: ...operator 144 2x90 89 8x38 Islanding Passive AC grid voltage malfunction When AC voltage returns the inverter should restart after the reconnection time If the problem persists consult with the grid op...

Page 96: ...between the StorEdge Connection Unit and the digital board in the inverter 183 2xB7 Connection Unit Communication Error There is a faulty wire connection or an internal error o Check the communication...

Page 97: ...rter communication board refer to DIP Switch Setup on page 28 o Check the battery setup in the RS485 Conf screen refer to Configuring the RS485 Bus for Battery and Meter Connection on page 67 196 2xC4...

Page 98: ...system warnings Warning LCD text Comments and troubleshooting CPU v3 18 and below CPU v3 19 and above 1 4 6 7 8x66 8x69 8x6A 8x6F Fan Failure Clean or replace the fan 5 Turn Switch Off to Configure Ap...

Page 99: ...escribed in Removingthe Inverter Cover on page 34 6 Disconnect the DC plugs and AC wires from the inverter Open the DC and AC wires ferrite beads and set them aside 7 Disconnect the cable connecting t...

Page 100: ...o discharge 2 Turn OFF the StorEdge Connection Unit and the AC switch of the distribution panel 3 Open and remove the StorEdge Connection Unit cover 4 Open and remove the transparent internalcover 5 R...

Page 101: ...the upper board of the StorEdge Connection Unit and replace with a new fuse 6 Close the StorEdge Connection Unit covers Figure 47 StorEdge Connection Unit fuses StorEdge Connection Unit Replacement Re...

Page 102: ...nection Unit cover 2 Position the new StorEdge Connection Unit below the inverter and from the inside of the inverter grab the AC and DC wires extending from the unit conduits as shown below Figure 48...

Page 103: ...Appendix D Inverter Dimensions Figure 49 Inverter dimensions SolarEdge StorEdge Single Battery High Capacity Installation MAN 01 00283 1 1 102 Appendix D Inverter Dimensions...

Page 104: ...dual Current Step Detector 300 30 mA Utility Monitoring Islanding Protection Country Configurable Thresholds Yes Charge Battery from AC if allowed Yes THD 5 Power factor with rated power 0 99 configur...

Page 105: ...5 W INPUT DC PV and BATTERY Transformer less Ungrounded Yes Max Input Voltage 500 Vdc Nom DC Input Voltage 400 Vdc Reverse Polarity Protection Yes Ground Fault Isolation Detection 600k Sensitivity Max...

Page 106: ...ntegrated AC DC and Communication Connection Unit Yes AC Disconnect Yes Manual Inverter Bypass Switch Yes DC Voltage Rapid Shutdown PV and Battery Yes according to VDE 2100 712 pending STANDARD COMPLI...

Page 107: ...pair Dimensions with Connection Unit HxWxD 962 x 315 x 184 mm Weight with Connection Unit 26 5 kg Cooling Natural convection and internal fan user replaceable Noise 50 dBA Min Max Operating Temperatur...

Page 108: ......

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