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Safety Precautions

Safety Precautions.........................................................108
Important Product Information.....................................116
Handset & Hardware Care............................................. 117
General Notes................................................................. 119
FCC Notice...................................................................... 120
RF Exposure Information/Specific Absorption Rate (SAR)
Information..................................................................... 121
Water Resistance............................................................122

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Summary of Contents for 304SH

Page 1: ...304SH User Guide...

Page 2: ......

Page 3: ...SIM PIN 27 Screen Lock 28 Software Updates 29 Handset Interface Welcome Sheet Lock Screen Basics 32 Feel UX Home Basics 33 Status Bar 33 Notifications Window 35 Using Quick Launcher 36 Using Mini Appl...

Page 4: ...ps Key Setting 87 Device Info 88 Add Account 89 Wi Fi Settings 90 Home Applications Setting 90 Storage Settings 91 Application Settings 92 Data Transfer 92 Other Settings 94 Appendix File Storage 104...

Page 5: ...ome Confirmation refers to a window that appears after operation such as authentication prompt window selection window or caution window Some operation descriptions may be omitted In this guide and on...

Page 6: ...4...

Page 7: ...Getting Started Package Contents 6 Parts Functions 6 USIM Card Installation 7 Handset Memory SD Card 8 Charging Handset 11 Power On Off 13 Touchscreen Operations 14...

Page 8: ...Seg reception Proximity Light Sensor Detects ambient light level and prevents Touchscreen misoperation during call Notification Lamp Illuminates while charging or for notifications missed calls new me...

Page 9: ...1 Alternatively to turn off Mobile Light open Notifications Window and Tap Mobile light on USIM Card Installation USIM Card is an IC card containing customer and authentication information including...

Page 10: ...ert it all the way Close Card Slot Cover Close Card Slot Cover firmly Debris trapped between gasket and Card Slot may allow ingress of liquid Handset Memory SD Card Handset supports SD Card up to 128...

Page 11: ...ying to save images music etc Formatting deletes all SD Card files Charge handset while formatting or charge it adequately beforehand In app sheet Settings Storage Erase microSD Erase SD card Enter Op...

Page 12: ...ve SD Card recognized again Tap Mount microSD Removing SD Card Always power off beforehand Open Card Slot Cover Remove SD Card Lightly push in SD Card and release finger SD Card pops out Gently pull i...

Page 13: ...tion appears Handset memory files cannot be restored once overwritten Handset Memory Photos and videos shot on handset are saved to handset memory by default Depending on downloaded application sold s...

Page 14: ...p flashes while charging A Charging is not in progress Use specified Charger for charging If charging still does not start contact a SoftBank Shop or SoftBank Customer Support General Information Q Ca...

Page 15: ...en appears Drag down Initial setting window appears Power Off Long Press Power Key Power off OK Handset shuts down When Powering On for the First Time At initial power on handset reboots upon USIM Car...

Page 16: ...oll pages etc Tap Tap item or key to open or execute corresponding function operation Touch Hold Touch item for 1 seconds to move icon open menu etc Drag Drag item to move it Flick Flick to toggle she...

Page 17: ...c Operations Basic Operations 16 Applications 18 Handset Phone Number 19 Mobile Manners 19 Text Entry 20 Google Accounts 23 Google Play 25 Security Codes 26 USIM PIN 27 Screen Lock 28 Software Updates...

Page 18: ...Display bottom for the following functions operations Icon Description Back key Return to the previous screen Close key Close keyboard Home key Return to Feel UX Home Menu key Open Options menu Recen...

Page 19: ...orm again Handset Settings In app sheet Tap Settings to customize settings Checkbox or appears beside some options Tap to enable or disable option Drag Flick slider spinner etc to adjust some settings...

Page 20: ...g on icon releasing finger may activate corresponding application Applications Activating Applications In app sheet Tap application Application activates If confirmation appears follow onscreen prompt...

Page 21: ...ncel Touch Hold in Welcome sheet lock screen or Feel UX Home Airplane Mode Leaving power on suspend signal transmitting functions Long Press Power Key Phone options appear Airplane mode Airplane mode...

Page 22: ...ndow Change input UI Set QWERTY keyboard or Set 12 keyboard Keyboard is switched 12 Key Keyboard Layout Enter characters Undo conversion reverse toggle character options before confirming entry Backsp...

Page 23: ...ters Insert line break confirm current characters Advance cursor add space at text end Backspace cursor Enter space convert hiragana Switching Entry Modes Tap to toggle Half Numeric Kanji and Half Alp...

Page 24: ...o automatically capitalize the first letter as needed Flick Input In 12 key Keyboard Flick key for target character instead of Tapping key repeatedly Touch Hold key for guide Flick toward target chara...

Page 25: ...app sheet Settings Add account Google Add a Google Account appears New Enter first name Next Enter last name Enter e mail address If confirmation appears follow onscreen prompts Enter password Next R...

Page 26: ...rompts Signing in to a Google Account If an application requires a Google Account Add a Google Account appears Sign in to use the application In Add a Google Account Existing Enter e mail address Next...

Page 27: ...irmation appears follow onscreen prompts Tap paid application Tap price Follow onscreen prompts Application downloads and installs Updating Installed Applications In app sheet Play Store Google Play o...

Page 28: ...ions may cause due to viruses etc Application Purchase Disclaimer Purchase applications at your own risk SoftBank Mobile Corp is not responsible for transactions between users and third party publishe...

Page 29: ...the steps above In enter current Operation Password to proceed USIM PIN 9999 by default enable USIM card lock to restrict handset use Enabling USIM Card Lock In app sheet Settings Other settings Lock...

Page 30: ...Display goes completely dark and Screen lock activates Canceling Screen Lock Press Power Key to open Welcome sheet lock screen In Welcome sheet lock screen Drag down Screen lock is canceled Screen loc...

Page 31: ...rocess Software Updates Software Updates At specified time handset automatically checks for downloads firmware updates as required To update firmware manually In app sheet Settings Device info Softwar...

Page 32: ...Update time settings Select time Set Available when Update automatically is set in Auto update settings Software Update Cautions During Update Handset cannot be used until Software Update completes it...

Page 33: ...dset Interface Welcome Sheet Lock Screen Basics 32 Feel UX Home Basics 33 Status Bar 33 Notifications Window 35 Using Quick Launcher 36 Using Mini Applications Mini Widgets 37 Customizing Feel UX Home...

Page 34: ...toggle view 2 Set owner information beforehand See Lock Security Settings for details Activating Applications Activate applications from Welcome sheet lock screen as follows Change assigned applicati...

Page 35: ...oggle sheets App Sheet Layout Activate applications Flick up for hidden pages Tap to toggle pages larger dot indicates current page position Desktop Sheet Layout Use widgets Flick up for hidden pages...

Page 36: ...Mobile Light On Status Indicators Status Indicators appear on the right Indicator Description Battery Strength Charging Signal Strength No Signal 4G LTE 4G 3G 4G LTE 4G Data in Use1 3G Data in Use Air...

Page 37: ...able disable Auto rotate screen Set Display brightness Show second and subsequent lines of Setting keys Toggle Energy saving settings on off Set Bright Keep Enable disable VeilView Toggle Bluetooth on...

Page 38: ...ecently used applications Activate recently used application Indicates application state Appears blue when corresponding application is running Quick Launcher Recent Applications Operations Deleting S...

Page 39: ...ndow Mini Widget Window Layout If Operation Bar indicators etc are hidden during playback Tap mini application window or mini widget window to show them again Window interface varies by application wi...

Page 40: ...atural Tap image color pattern etc Theme and Wallpaper are set To select from images Tap From list Follow onscreen prompts To show hide icon background Tap Visible or Invisible Tap Wallpaper to use im...

Page 41: ...follows In Feel UX Home Add shortcut Application Tap application Shortcut is added Adding Widgets Add Album Calendar etc as follows In Feel UX Home Menu appears Add widget Tap widget Widget is added...

Page 42: ...40...

Page 43: ...Phone Calling 42 Optional Services 43 Address Book 48...

Page 44: ...mbers Call Handset dials the number Wait for other party to accept the call To end the call End call Call ends After calls to from numbers not saved in Address Book save to Address Book confirmation a...

Page 45: ...ication Drag Status Bar down for Notifications Window then Tap missed call notification to open Incoming History When Call and SMS are below missed call notification Tap to call back or send SMS Drag...

Page 46: ...Stop call forward Yes OK Call Forwarding is set Voicemail In app sheet Settings Call Call settings opens Voicemail divert Voicemail divert menu appears Settings stop Divert menu appears Always or No...

Page 47: ...call a tone sounds for incoming calls Drag right to answer To cancel Call Waiting Tap Call waiting Group Calling Requires separate subscription During a call Add Call Enter number Call When call conn...

Page 48: ...g to place send a call SMS while calling is restricted a message appears Message may take time to appear in some areas Restriction Description All outgoing calls Restrict all outgoing calls Bar int l...

Page 49: ...tions In Call barring menu Bar incoming calls Stop all incoming calls Enter Center Access Code Call Barring Password OK Restricting Outgoing Calls to Specified Numbers In Call barring menu Restrict de...

Page 50: ...t is saved Dialing from Address Book In app sheet Address Book Address Book opens Tap tab Tap contact Contact opens Handset dials the number Wait for other party to accept the call To end the call End...

Page 51: ...g 50 Setting at Initial Mail Startup 50 Sending S Mail SMS 51 Opening Replying to S Mail SMS 53 Opening Received S Mail SMS 54 Creating Sending Gmail 55 Opening Received Gmail 56 Using Internet Mail 5...

Page 52: ...ial Setup When activating Mail for the first time complete setup to send receive S Mail using Wi Fi In app sheet Mail Setup to Wi Fi connection window appears Set Now Wi Fi connection setup is complet...

Page 53: ...OK Tap Phonebook Outgoing History or Incoming History to select recipient from Address Book Outgoing History or Incoming History respectively After setting recipient Tap to check recipient s phone nu...

Page 54: ...g History respectively After setting recipient Tap to check recipient s phone number To delete recipient Tap then Tap Tap Compose SMS field Enter text SEND Send SMS is sent Failed SMS message is saved...

Page 55: ...ssage notice and Notification Indicator appear Read S Mail SMS message window appears To open new message from Notification Indicator Drag Status Bar down for Notifications Window then Tap correspondi...

Page 56: ...Inbox Subfolder list appears To access sent messages Tap Sent Box sent S Mail SMS message list appears To access drafts or unsent messages Tap Draft Box draft unsent S Mail SMS message list appears T...

Page 57: ...ar Message is sent Gmail Composition Operations Adding Cc Bcc Recipients In Mail Composition window Add Cc Bcc Add recipient Attaching Files In Mail Composition window Attach file Tap application Sele...

Page 58: ...Drag Status Bar down for Notifications Window Tap new Gmail notification Message window appears For two or more new messages with different subjects Inbox opens select one Opening Gmail In app sheet G...

Page 59: ...your Internet Mail account beforehand In app sheet Email Account setup menu appears if no account is set up Follow onscreen prompts to set up account Internet Mail setup is complete Creating Sending...

Page 60: ...appears Drag Status Bar down for Notifications Window Notifications Window appears Tap new Internet Mail notification Message window appears For two or more new messages Inbox opens select one Openin...

Page 61: ...ce appears when activating Browser To disable it thereafter Tap Don t show again and Tap Close In app sheet Browser Browser activates Flick to scroll Adding Bookmarks In app sheet Browser Browser acti...

Page 62: ...ndow appears Tap bookmark Corresponding webpage opens Using History In app sheet Browser Browser activates Bookmark list Bookmark window appears HISTORY History list appears Tap item e g Today Tap rec...

Page 63: ...e contract details subscribed price plan optional services etc check handset e mail address use anti spam settings etc In Browser Bookmark list My SoftBank Follow onscreen prompts Searching for Inform...

Page 64: ...62...

Page 65: ...Camera Photo Camera 64 Video Camera 65...

Page 66: ...Camera uses color to track subjects may not correctly track faintly colored subjects or ones similar to background color Opening Captured Photo Tap preview thumbnail Album activates appears and file v...

Page 67: ...ew thumbnail Album activates appears and file view window appears Using Internal Camera Use Internal Camera to record self or others with Lens on Display side Tap to toggle Internal External Camera So...

Page 68: ...66...

Page 69: ...Music Images Music Images 68 Music Files Music 68 Still Images Video Album 69...

Page 70: ...wing file formats are supported 3GPP 3GPP2 MP4 MP3 AMR WMA except WMDRM content ASF except WMDRM content OGG Vorbis WAVE MIDI XMF RTTTL RTX OTA iMelody ADTS raw AAC FLAC In app sheet Music Library ope...

Page 71: ...4 WMV except WMDRM content ASF except WMDRM content WebM Matroska MPEG2 TS In app sheet Album File list appears Tap ALL PORTRAIT EVENT or MAP to open files by category Flick left right in file list or...

Page 72: ...70...

Page 73: ...Connectivity Wi Fi 72 Tethering Option 74 Bluetooth 75...

Page 74: ...disable Wi Fi Connecting Selected Access Points Enable handset Wi Fi first In app sheet Settings Wi Fi settings Wi Fi settings opens Tap access point Enter password Connect Handset connects to the acc...

Page 75: ...e handset Wi Fi first In app sheet Settings Wi Fi settings Wi Fi settings opens Wi Fi Direct Found Wi Fi Direct compatible devices appear in Peer devices field If target device does not appear Tap SEA...

Page 76: ...n Wi Fi settings Advanced Wi Fi frequency band Auto 5 GHz only or 2 4 GHz only Connecting Using WPS In Wi Fi settings EASY SETTINGS WPS Push Button Follow onscreen prompts Available when Wi Fi setting...

Page 77: ...to handset for a certain period of time Bluetooth Connect handset to other Bluetooth devices for wireless connectivity Bluetooth Functions Function Description Sound output Listen to music audio etc w...

Page 78: ...S to try searching again Tap target device Follow onscreen prompts for authentication Pairing completes handset connects to some devices e g handsfree devices automatically Authentication procedure va...

Page 79: ...Status Bar down for Notifications Window Tap Bluetooth share notification Accept After file reception Drag Status Bar down for Notifications Window Tap Bluetooth share notification Tap file Register...

Page 80: ...for a period of time set in Visibility timeout After a period of time set in Visibility timeout handset returns to non discoverable state automatically and will be hidden from unpaired devices Renami...

Page 81: ...Global Services Global Roaming 80 Calling from Outside Japan 81...

Page 82: ...opriate cellular provider automatically by default To set a cellular provider manually In app sheet Settings Other settings Network settings Mobile networks Network operators Tap provider Cellular pro...

Page 83: ...window appears Tap If Feel UX Home returns perform again Use onscreen dialpad to enter number Call Roaming assistant appears Do not add before the number Japan number Handset dials the number Calling...

Page 84: ...ber When calling SoftBank handsets always Tap JPN International Call Operations Changing Country Codes In app sheet Settings Call Int l call settings User list Tap country area Change by list Tap coun...

Page 85: ...und Settings 85 Wallpaper Display Settings 86 Recent Apps Key Setting 87 Device Info 88 Add Account 89 Wi Fi Settings 90 Home Applications Setting 90 Storage Settings 91 Application Settings 92 Data T...

Page 86: ...Add account Create add accounts sync them as needed Wi Fi settings Enable Wi Fi connection Wi Fi spot settings Make SoftBank Wi Fi spot settings Call Set call options Mail settings Set Mail options Br...

Page 87: ...en in Silent mode Set Handset Volume In Sound menu Volume Drag each slider to adjust Volume OK Sound plays at set Volume when releasing finger Set Ringtone for Incoming Calls In Sound menu For Incomin...

Page 88: ...reen In Sound menu Screen lock sounds Tap Screen lock sounds to toggle on off Disable Screen lock sounds to save battery power Wallpaper Display Settings Wallpaper Display Settings Item Description Wa...

Page 89: ...n Wallpaper display menu Screen timeout Tap time Set a shorter time to save battery power Set whether to Keep Display Turned On while Hand Holding Handset In Wallpaper display menu Screen on off with...

Page 90: ...all items together at once in Select to diagnosis window Tap check all or uncheck all on Action Bar Learn about Increase in Handset Temperature In Device info menu Self check Temperature advice Follo...

Page 91: ...Certification In Device info menu Legal information Authentication or Technical Regulations Conformity Certification Add Account Add Account Create add accounts sync them as needed In app sheet Setti...

Page 92: ...el on your Wi Fi router For details contact the vendor of the router For public wireless LAN services check the password with your ISP Omit password entry for unprotected access points See Wi Fi for m...

Page 93: ...by any device other than handset used for encrypting the SD Card Encrypting SD Card prevents files on that SD Card from being accessed by other people e g when your handset is lost Even when encrypted...

Page 94: ...lication information appears Set each item Setting is complete Data Transfer Import files from other mobiles using SD Card or Bluetooth or back up handset files to SD Card Restoring Backup Files from...

Page 95: ...pts When importing user dictionary learning dictionary iWnn IME SH edition existing user dictionary learning dictionary iWnn IME SH edition data on handset memory will be deleted even if Add registrat...

Page 96: ...information Bluetooth Set Bluetooth connections Network settings Set Airplane mode mobile network etc Lock Security Set Screen lock Operation Password etc Secrecy settings Specify settings for hiding...

Page 97: ...itting functions Default SMS app Set application for sending receiving SMS NFC Osaifu Keitai settings Set functioning of NFC Osaifu Keitai Wireless output Miracast Set wireless output Home network set...

Page 98: ...Wi Fi Access Point for DLNA Service In Network settings Home network settings Wi Fi for home NW server Tap access point Available when Home network server is disabled If confirmation appears follow on...

Page 99: ...an option to cancel Screen lock Enable widgets Enable disable widgets in Welcome sheet lock screen Owner info Show owner information in Welcome sheet lock screen USIM card lock settings Set whether t...

Page 100: ...econdary unlock option in case of face recognition failure Set pattern or passcode OK When an option other than None or Slide is selected after Tapping Screen lock cancel Screen lock to proceed Requir...

Page 101: ...hat your files and settings will be lost during the recovery process Cautions for Handset Encryption Handset files can be encrypted with Encrypt phone After performing Encrypt phone storage decryption...

Page 102: ...Settings Other settings Other settings opens Language input Language input menu appears Set each item Setting is complete Language Input Operations Set Default Input Method In Language input menu Cur...

Page 103: ...omatically In Date time menu Automatic date time Tap Automatic date time to toggle on off Enable Disable Automatic Time Zone Adjustment In Date time menu Auto timezone Tap Auto timezone to toggle on o...

Page 104: ...ach item Setting is complete Backup Reset Operations Back Up Data In Backup reset menu Back up my data Tap Back up my data to toggle on off Set Account for Backup In Backup reset menu Backup account S...

Page 105: ...Appendix File Storage 104 Backup Restore 104 Specifications 105 Customer Service 106...

Page 106: ...files are saved to handset memory Save location cannot be changed Still images photos videos TV programs Created files are saved to handset memory Backup Restore Backup Restore Options Option Descript...

Page 107: ...ownlink 25 Mbps in uplink 1 Approximate value 2 Average measured with handset fully charged in strong signal conditions at rest 3 Average measured with handset fully charged without calls or operation...

Page 108: ...9 0113 If you cannot reach a toll free number use the number charges apply below for your service area Hokkaido Area Tohoku Area Hokuriku Area Kanto Koshinetsu Area 022 380 4380 Tokai Area 052 388 200...

Page 109: ...utions Safety Precautions 108 Important Product Information 116 Handset Hardware Care 117 General Notes 119 FCC Notice 120 RF Exposure Information Specific Absorption Rate SAR Information 121 Water Re...

Page 110: ...l Battery to leak overheat burst or ignite and may cause Charger to overheat ignite malfunction etc Do not disassemble modify or solder handset or related hardware May cause fire injury electric shock...

Page 111: ...re cookers induction stoves or other cooking appliances Internal Battery may leak overheat burst or ignite Handset Charger may overheat emit smoke ignite malfunction etc Keep handset off and Charger d...

Page 112: ...unction burns etc due to electric shock short circuiting etc Do not expose handset or related hardware to hot air from dryers or other sources to dry them or for other purposes Avoid saunas or hot wat...

Page 113: ...use and rinse with clean water immediately May cause skin damage If charging continues even after specified Charging Time stop charging Internal Battery may leak overheat burst ignite etc For abnorma...

Page 114: ...possible radio wave interference with aircraft operations If mobile phone use is allowed on board follow airline instructions regarding handset use Users with a heart condition should adjust ringtone...

Page 115: ...Handset may become hot during prolonged use in extreme heat fire heat sources direct sunlight inside vehicles etc or in a warm place or where heat collects such as under a kotatsu blanketed warming ta...

Page 116: ...etc gets inside grasp plug and disconnect Charger immediately May cause electric shock smoke or fire To remove debris grasp plug and disconnect Charger then clean with a dry cloth Fire may result Plug...

Page 117: ...acemaker defibrillator should keep handset more than 15 cm away Radio waves may interfere with implanted pacemakers or defibrillators Before using electronic medical equipment other than implanted pac...

Page 118: ...tness may be adjusted for safety After a period of handset use under such conditions warning appears and handset shuts down after approximately 3 minutes To lower handset internal temperature and prev...

Page 119: ...may remain off during calls disabling handset operation When Earpiece area is covered with your hair during calls Proximity Sensor may not function properly Display may remain on touching Display acci...

Page 120: ...urity settings to avoid risk of data interception Do not use Wi Fi near electrical appliances audiovisual equipment or office automation equipment may affect Wi Fi transmission speed availability clar...

Page 121: ...t use may cause Internal Battery to leak overheat burst or ignite and may cause Charger to overheat ignite malfunction etc Battery is built into handset Do not dispose of handset with ordinary refuse...

Page 122: ...ice pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can rad...

Page 123: ...to radio waves The MIC s technical regulation for exposure to radio waves established permitted levels of radio frequency energy based on standards developed by independent scientific organizations t...

Page 124: ...t in bath or pool never use it in water including key operation Handset is not resistant to water pressure Avoid high pressure water shower over 6 liters min or water immersion Do not expose handset t...

Page 125: ...b cloth etc into Headphone Port or External Device Port water resistance may be affected causing malfunction Drying Handset After exposing handset to water be sure to dry Headphone Port Earpiece Speak...

Page 126: ...124...

Page 127: ...81 Charging Handset 11 Creating Sending Gmail 55 Customer Service 106 Customizing Feel UX Home 38 Data Transfer 92 Device Info 88 FCC Notice 120 Feel UX Home Basics 33 File Storage 104 General Notes 1...

Page 128: ...121 Safety Precautions 108 Screen Lock 28 Security Codes 26 Sending S Mail SMS 51 Setting at Initial Mail Startup 50 Software Updates 29 Sound Settings 85 Specifications 105 Status Bar 33 Still Images...

Page 129: ......

Page 130: ...SoftBank 304SH User Guide July 2014 First Edition SoftBank Mobile Corp Visit SoftBank Shop for assistance Model SoftBank 304SH Manufacturer SHARP CORPORATION...

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