HYD 3K~6K-EP
User manual
Copyright © Shenzhen SOFARSOLAR Co., Ltd
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the purported faulty or otherwise defective Product is deemed free of faults and
defects that would qualify a replacement under these Terms and Conditions, then
SOFARSOLAR is entitled to charge a retail price of the Product(s), shipping and
packaging and any associated labour cost in replacing the purported faulty or
otherwise defective Product;
SOFARSOLAR must be contacted prior to the site visit for authorisation. If the site
is not located in a metropolitan area in Australia or if the installer is unable to be
on-site, the End User must engage their own electrician to carry out and complete
the on-site service;
The service rebate must be claimed strictly within two (2) months of the date upon
which the on-site service is authorised by SOFARSOLAR.
SOFARSOLAR retains the right to arrange the warranty service for the End User
and to use third parties for performing any warranty services. SOFARSOLAR
retains full title and ownership of the supplied replacement Product(s) until the
purported faulty or otherwise defective Product has been received in accordance
with these terms and conditions.
The End User may contact the dealer (SOFARSOLAR authorised dealer or
distributor) or installer if the Product is faulty or otherwise defective.
All other purported costs including, but not limited to, compensation from any
direct or indirect Loss arising from the faulty or otherwise defective Product or
other facilities of the PV system, or loss of electrical power generated during the
product downtime are NOT covered by the SOFARSOLAR limited warranty.
Scope of the Warranty
The warranty stipulated in these Terms and Conditions will not apply if
SOFARSOLAR, in its sole discretion, decides that any one (1) of the following
occurs:
The End user is in default under the General Terms and Conditions of other
agreement governing the purchase of the Product, or
Any damage or defect to the Product is caused any one (1) or more of the following
situations (the Dealers or Distributors are responsible and authorized by
SOFARSOLAR for the following investigation):
Disassembly, attempted repair or modifications performed by any person not
