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D315 | D305 User Manual
Appendix 4
IVR
This function key can be used for regular calls to an extension that is reached via an
IVR or auto attendant and a number of voice prompts where the caller has to make a
selection by pressing a key after or during the prompt. If you know which keys need to
be pressed in which order in order to reach the desired extension, the entire process can
be automated and considerably speeded up.
The syntax for the "Number" text field entry is
<phone_number>
;dtmf=
<n>
,
<n>
, etc. The
angle brackets <>including their content are placeholders for the variables that you
must replace by the actual characters. The comma represents a pause of one second,
and n represents any number key on the alphanumeric keypad.
Example
: The number to dial is (917) 555-3814. When the connection has been
established, the caller will hear three prompts. After the first prompt, he must press key
1; after the second prompt, he must press 3; and after the third prompt he must press
1 to reach the desired extension. The entry in the "Number" text field must look like this:
9175553814;dtmf=1,3,1.
Usage
: When the phone is in idle mode, press the key to dial the number. As soon as
the connection has been established, the phone will automatically send the DTMF tones
associated with the alphanumeric keys 1, 3, and 1 with a one-second pause between
them.
(If the function type "IVR" doesn't work on individual phones, try "Speed dial" with the
above description.)
Key Event
When this key type is selected, a drop-down menu opens under "Number". For the
available selections, see the following section "Key Events".
Line
Default setting for all freely programmable function keys. Incoming calls will go to the
first free "line" key, and outgoing calls will use the first free line key.
Line keys can be used to make outgoing calls with the identity selected from a particular
key's "Context" menu and to have incoming calls for that identity going to that particular
function key. If the key is busy, the incoming call will go to the first free line key.
Multicast Page
This function key enables the phone to send multicast streams to IP multicast group
addresses. The multicast IP address and port are entered in the "Number" text field
in the format
<multicast IP address>:<port>
(e.g., 239.255.255.245:5555). The angle
brackets <>including their content are placeholders for the variables that you must
replace by the actual characters.
Please note
: This key is for
sending
multicast streams. To
allow reception
of multicast
streams, multicast support must be enabled on the phone's web interface, Advanced
settings > SIP/RTP tab > Multicast by setting Multicast Support to "on". You must also
enter the IP addresses of the multicasts you wish to receive in ascending order of
priority, 10 being the highest. In case of simultaneous multicasts, the one with the
highest priority at any given time will override the others.
Park Orbit
If a park orbit has been set up on the server, a function key mapped with the Park
Orbit functionality can EITHER serve to park calls on the park orbit OR to park as well
as retrieve calls, depending on the type of server used. Select the server type on
the Configuration Identity page of the context identity, SIP tab, from the "Server Type
Support" drop-down menu. Enter the "phone number" of the Park Orbit and/or the
park position in the text field of "Number", for example [email protected] or 700@
my.proxy.com etc.
