SNBC
USER MANUA
L
Embedded Printer
(BK-S216)
Shandong New Beiyang Info-Tech Co., Ltd.
Page 1: ...SNBC USER MANUAL Embedded Printer BK S216 Shandong New Beiyang Info Tech Co Ltd...
Page 2: ...ual was published in 2007 with copyright belonging to SNBC China Version 1 0 Trademarks Our registered trademark is and Marks means Warning Items shall be strictly followed to avoid injury or damage t...
Page 3: ...rounding outlet Avoid sharing one electrical outlet with large power motors and other devices that may cause the fluctuation of voltage z Disconnect the DC adapter when the printer is deemed to idle f...
Page 4: ...of bundler 15 3 5 Interface 16 4 Installation and suggestion 17 4 1 Unpacking 17 4 2 Connecting the grounding wire 17 4 3 Connecting the AC power adapter 17 4 4 Connecting interface cable 18 4 5 Loadi...
Page 5: ...35 5 6 Manual removal of the jammed paper Printing part 35 6 Interface signal 35 6 1 RS 232 Interface 35 6 1 1 Parameters 35 6 1 2 Interface signal assignment and function 36 6 2 IEEE1284 Parallel in...
Page 6: ...BK S216 User Manual 6 Appendix 1 Self test page 41 Appendix 2 Tools 43 Appendix 2 1 Demo program 43 Appendix 2 2 KIOSKUtility Tool 43...
Page 7: ...olding paper Note BUNDLER is an accommodating organ which is at the front end of the printer It s Max accommodating amount is 10 pages z Applications The command set is compatible with ESC POS standar...
Page 8: ...DF417 English font 0 12 24 English font 1 9 17 Asia character set 24X24 English font 0 18 34 English font 1 13 24 Asia character set 36 X36 Character set For Asia character set Simplified Chinese GB23...
Page 9: ...and input voltage which may be lower than 100mm s 203DPI or 75mm s 300DPI 2 2 Paper Specifications z Paper type Continuous paper marked paper z Paper supply Method Paper roll Folded paper z Paper wid...
Page 10: ...nt figure and so on Figure 2 1 Mark position sketch map Notes z Mark height can be set by adjusting printer configuration z The paper path has three positions selectable for black mark sensor installa...
Page 11: ...per or its equivalents Using other types of paper may affect print quality and reduce the print head lifetime z Do not paste the paper to the shaft core z If the paper comes in contact with chemical o...
Page 12: ...K S216 structure 1 Paper feed label 2 Cover opening latch 3 Printing unit 4 Cutter label 5 Auto cutter 6 Hand wheel 7 Warning label 8 Bundler 9 Printer pedestal 10 Cover open hook 11 Keypad 12 Product...
Page 13: ...andwheel When paper jam happens in Presenter customers can turn this wheel to feed paper out of paper outlet or retract paper after turning off the printer z Lock screw Through loosing two lock screws...
Page 14: ...as errors z Power switch Press down O to turn off the power or press down to turn on the power 3 4 Sensor 3 4 1 Sensors of print mechanism Fig 3 4 1 Sensors of print mechanism Paper sensor Shown as in...
Page 15: ...4 3 Bundler sensor 2 Bundler paper out sensor The reflection optical sensor is used to confirm if users take away paper at the outlet when paper fed out of Bundler as shown in Fig 3 4 3 Fig 3 4 4 Bund...
Page 16: ...sensor is used to check if paper is retracted successfully and paper is away from paper retraction outlet during Bundler retraction as shown in Fig 3 4 6 Caution Direct sunlight strong light and hot s...
Page 17: ...ice grounding status please follow figures below to connect the grounding wire Fig 4 2 1 Ground line connection 4 3 Connecting the AC power adapter 1 Make sure the printer is turned off 2 With the fla...
Page 18: ...cover of the cable may melt and cause a fire or electric shock If leaving the printer idle for a long time please disconnect the power of AC adapter of printer 4 4 Connecting interface cable 1 Make s...
Page 19: ...load the paper roll confirm whether the paper specifications are in conformity with printer requirements refer to 2 2 paper specification 4 5 1Semi automatic paper loading or manual paper loading 1 S...
Page 20: ...paper load Caution The paper head shall go through the horizontal positioning shaft vertical structure doesn t have this shaft The paper shall go through between the up and down sliding plates of pap...
Page 21: ...routine maintenance we suggest reserving the space as follows Fig 4 6 1 in order to guarantee printer working reliability and easy operation efficiently Fig 4 6 1 Structure spaces Caution Spaces in ab...
Page 22: ...open Fig 4 6 2 Top cover lift up Bundler upper cover uplifting space Make sure to reserve enough space for Pre upper cover to lift up and loose Fig 4 6 3 Bundler upper path lift up Paper outlet After...
Page 23: ...button FEED button and power switch Retraction space After Bundler executes the accommodation the accommodating paper can be retracted out of Bundler There should be a certain space under Bundler ret...
Page 24: ...in 39 or above the printer buffer organ can be used However ensure paper moving scope within 39 shown as above in feeding paper otherwise paper could be scratched Fig 4 6 7 Buffer structure z Caution...
Page 25: ...used at the joint of the external paper outlet and the printer as shown in Fig 4 6 8 Fig 4 6 8 External paper outlet z The upper plate A size of paper exit path should be controlled between 1 to 2mm...
Page 26: ...4 7 Installing printer driver The printer supports standard Windows driver Serial interface and parallel interface driver both support system platforms such as Windows 98 NT4 0 2000 XP Server 2003 US...
Page 27: ...nstallation If need set this printer as system default printer please select Set as Default Printer and then click Next button Select the setup mode Typical click on Next button Driver automatically r...
Page 28: ...llation supports multi USB printers compared with typical installation When connecting multi USB printers to one computer please select Advanced installation during the installation 4 7 3 USB port pri...
Page 29: ...d New Hardware Wizard Click on Next to start the installation Select Search for the best driver for your device click on Next Select Specify a location click on Browse button Search the device driver...
Page 30: ...hese locations Click on Include this location in the search then Click on Browse Search the USB device driver by browser Default directory is Setup_BK S216_EN V1 10 USBDriver2 20 Click on Next The dig...
Page 31: ...ge will pop up Click Continue Anyway button Click on Finish to complete the installation Under Windows XP and Windows Server 2003 operating system when you connect the USB printer to another USB port...
Page 32: ...off dust and stains on the surface of the print head with soft cotton cloth dipped with pure alcohol The cotton cloth shall be wrung before using 4 Wait for 5 to 10 minutes until pure alcohol evaporat...
Page 33: ...g carefully wipe off stains on the surfaces of sensors 3 Wait for 5 to 10 minutes the printer can be used until pure alcohol evaporates totally 5 2 4 Cleaning Bundler position sensor When any of the f...
Page 34: ...rint out is not clear 2 Some columns on the page are not clear 3 Paper feeds or retracts with big noises To clean the printing platen roller follow the steps given below 1 Turn off the power 2 Wait fo...
Page 35: ...r manually take out the paper by hand 3 Close the Bundler upper path and Bundler upper cover 5 6 Manual removal of the jammed paper Printing part When any of the following errors occurs please remove...
Page 36: ...able 6 1 1 Signal function 6 2 IEEE1284 Parallel interface optional RS 232 serial interface is the standard interface of the printer and IEEE 1284 Parallel interface is the optional one and works in c...
Page 37: ...ound Data 6 27 Signal Ground Data 7 28 Signal Ground PError Select and nAck 29 Signal Ground Busy and nFault 30 Signal Ground nAutoFd nSelctIn and nInit 31 H nInit 32 P nFault 33 Not defined 34 Not de...
Page 38: ...one which is compliant to USB 1 1 protocol standard and work in full speed mode For interface position please refer to figure 3 12 USB interface configuration model Data transfer bit rate is 12Mbps U...
Page 39: ...7 1 2 Problems during printing Problem Possible reasons Solution The receipt can t be ejected out smoothly Paper jams Open upper cover and Bundler upper cover check paper path remove wastepaper and r...
Page 40: ...he power supply correctly The printer isn t turned on Connect the printer with the power supply correctly Turn on the printer The printer doesn t work after receiving commands Printer is in error stat...
Page 41: ...eters H W ID BK S2162 U 1 Flash Memory Size 1M bytes Flash Logos Size 64k bytes Resolution 300 300DPI Print Width Max 216mm Fixed Left Margin 0mm Fixed Right Margin 0mm Print Speed MAX 100mm s Dark Sc...
Page 42: ...n Printer resolution Valid Print Width Max Maximum print width Print Speed MAX Print speed Dark Scale Print darkness Cutter Enable or disable auto cutter Bundler Enable or disable Bundler Bundler mode...
Page 43: ...mware update Printer status monitor Sample printing demo It supports the following system platforms WINDOWS2000 XP 2003 The flowing is the main interface figure of BKMonitor For detailed explanation p...
